Clipcomm CG-410, User Manual

Page 1: ...1 ...

Page 2: ...FEATURES 3 2 PARTS CHECKLIST 4 3 CONTROLS AND FUNCTIONALITIES 5 4 INSTALLING THE CG 410 8 5 CONFIGURING THE COMPUTER NETWORK 9 6 CONFIGURING THE CG 410 13 7 USING THE CG 410 29 8 UPGRADING THE FIRMWARE 32 Contents ...

Page 3: ... Mapping available to use IP phone and neighbored computers concurrently in a single IP environment Acts as a switching hub in a multi IP environment Supports private Internet lines xDSL and cable modem Supports secure FXO Access and call forwarding Easy management at the remote site through a built in web server Includes NAT traversal functionality Chapter1 ...

Page 4: ... proceed with the next stages to install your CG 410 Item Q ty Description CG 410 1 CG 410 main body User manual 1 Description of product features and functionalities Power adapter 1 Power supply LAN UTP cable 1 RJ45 LAN cable to access the network Chapter 2 ...

Page 5: ...5 3 Controls and Functionalities Chapter 3 ...

Page 6: ... Ready for VoIP calls through the Internet telephony server Blinking Upgrading the Firmware is in progress Rapidly Blinking Failure in registering on the Internet telephony server STATUS Green Off Other cases On Link is detected at the WAN port Blinking Receiving or transmitting data through the WAN port WAN Green Off No link is detected at the WAN port On Link is detected at the LAN port Blinking...

Page 7: ...DIN 6PIN serial port here RESET Press this button for more than three seconds to restore the original factory default setting of your CG 410 LAN Connect the LAN cable to the co located computer WAN Connect the LAN cable here and link it to the dedicated line ADSL VDSL modem or cable modem CH4 Connect the PSTN line here CH3 Connect the PSTN line here CH2 Connect the PSTN line here CH1 Connect the P...

Page 8: ...ked with the Internet to the WAN port Connect one end of the supplied LAN cable RJ 45 to the LAN card of your computer and the other end to the LAN port at the rear panel of the CG 410 to use the NAT or the switching HUB function of your CG 410 Connect the power adapter to the POWER port of the CG 410 Caution Use only the power adaptor that Clipcomm provides Using other power adapters may cause th...

Page 9: ...ure your CG 410 s network and the VoIP settings Choose the version of your operating system from below and follow the steps that match it 5 1 For Windows 98 Windows ME Click Start from the bottom menu bar and then choose Settings Select Control Panel to view a new window and then choose Network Now select TCP IP and press Properties If there are more than one TCP IP adapters choose the one that is...

Page 10: ...w a new window and then choose Network and dial up connections Right click on Local Area Connection If there are more than one Local Area Connections choose the one that is currently in use Choose Properties when a new window appears Now select TCP IP and then press Properties Click IP Address tab and then check the Obtain an IP address automatically box If the box is already checked you don t nee...

Page 11: ...e bottom menu bar then choose Settings Select Control Panel to view a new window and then choose Network connections Right click on Local Area Connection If there are more than one Local Area Connections choose the one that is currently in use ...

Page 12: ...tomatically box If the box is already checked you don t need to change anything Click Ok You don t need to restart your computer in Windows XP Once you have successfully configured the network settings of your computer you can access the built in web server with your computer in order to configure CG 410 s network settings For more details see Chapter 6 ...

Page 13: ...onfiguring the Network 6 1 1 Configuring the Network with Web Interface Connect your computer to the LAN port of the CG 410 For details refer to the procedures in Chapter 4 and 5 Open a web browser in your computer and type http 192 168 120 1 1001 in the browser s address bar Type admin as the user ID and 0000 as the password You will be able to access the built in web configuration pages of the C...

Page 14: ...IP configuration parameter that matches your network environment from below and then follow the steps that fit your case a Static IP i Select Static IP ii Enter the IP gateway network mask and DNS address for CG 410 b DHCP Dynamic IP or Cable modem i Select DHCP c ADSL PPPoE i Select ADSL ii Enter ADSL ID and the password ...

Page 15: ...G 410 s network configuration by using its serial interface COM and the proprietary serial cable By default the proprietary serial cable is not included in the CG 410 package Please contact Clipcomm technical support personnel about procuring the serial cable Connect your computer s COM port and CG 410 s serial interface by using the proprietary serial cable Run a console emulation program such as...

Page 16: ...mpleted successfully System Ready CLIP 192 168 0 216 Enter ipcfg enter then the message below will appear You can select one of the IP address configuration methods among 0 Static IP 1 DHCP 2 ADSL that matches your network environment CLIP 192 168 0 216 ipcfg enter IP Configuration Help Help display this message Exit exit from this menu Select IP configuration method 0 Static IP 1 DHCP 2 ADSL ipcf...

Page 17: ... Configuring the Network System Select System Configuration on the left side and then choose Network to enter the network configuration page Set each configuration parameters with appropriate value Item Description Default External Enet Address Indicates the external Enet address of your CG 410 It is recommended that you do not change the default value External Enet Address NAT Enable CG 410 exerc...

Page 18: ...92 168 120 135 4 135 6 2 Configuring the Port Mapping Applying the Port Mapping function allows you to operate some server programs on your computer that is connected to the CG 410 s LAN port The following example illustrates how you can operate the FTP server on the PC 192 168 120 9 Direction Incoming Protocol TCP Client IP Address 192 168 120 9 Client Port 21 NAT Port 21 Push Insert button This ...

Page 19: ...em Configuration on the left side and then choose VoIP to enter the VoIP configuration page Set each configuration parameters with appropriate value Refer to the following table about the details of each field Item Description Default Use Gatekeeper Determines whether the CG 410 will register at the designated gatekeeper or not Once enabled CG 410 tries to communicate with the gatekeeper whose add...

Page 20: ...em Description Default Fast Start Once enabled CG 410 uses fast start procedure for outgoing calls enable H245 Tunneling Once enabled CG 410 uses H 245 tunneling procedure enable Use VAD Once enabled CG 410 continuously monitors voice activity and does not send voice data when it detects silence disable Comfort Noise Generation Once enabled and the sender uses VAD a comfortable noise is generated ...

Page 21: ...0 to run behind the NAT router 6 3 2 Configuring the CG 410 for SIP Select System Configuration on the left side and then choose SIP to enter the SIP configuration page Set each configuration parameters with appropriate value Refer to the following table about the details of each field Item Description SIP Server Configures the URI of the SIP Server Register On Enable it to register on the server ...

Page 22: ...sal enter the external IP address of NAT router NAT Timer Determines the periodic time of sending the packet in order to maintain NAT session If you use the manual method of NAT Traversal instead of using the STUN server open a unique set of SIP signaling and RTP port address pairs at NAT router This process will enable your CG 410 to make and receive calls through NAT Setting up these ports is ca...

Page 23: ...untry s specifications since the parameters are not the same in many countries By default the CG 410 provides the pre programmed specifications of call progress tones in over 30 countries Argentina Australia Austria Canada Chile China Denmark Finland Germany Hong Kong Japan Korea Mexico Netherlands Saudi Arabia Singapore Sweden Turkey U K U S and France Venezuela Philippines Bulgaria Egypt Iraq Le...

Page 24: ... Toff is that of tone off time To help your understanding refer to the specifications of Korea below The dial tone is formed by a mixture of frequency 350Hz and 440Hz Since the periods Ton1 Toff1 Ton2 and Toff2 are set as 0 you can hear a continuous tone In the same manner the busy tone is formed by a mixture of frequency 480Hz and 620Hz Since the periods Ton1 Toff1 Ton2 and Toff2 are set as 500 y...

Page 25: ...the PSTN phone number that user wishes to call instead of dialing the CG 410 s IP address In this case typically both CG 410 and VoIP endpoint device are not registered to the server Be sure that the user must know and set CG 410 s IP address and make user s VoIP endpoint device to call the assigned CG 410 at all time Once there is a VoIP call from the VoIP endpoint device CG 410 selects idle chan...

Page 26: ...e between numbers when your CG 410 forwards the incoming call to a PSTN phone N A 6 5 2 Configuring Outgoing Call Processing You can choose and configure the outgoing call processing service Note that this function is valid only when your CG 410 calls VoIP Item Description Default Dial Plan You can edit the dialing plan here 1 Number Put the numbers in the Number tab that you wish to assign to che...

Page 27: ...that starts with 02 it deletes the front 2 and then adds 031 and 7 Thus it will operate as 021234567 03112345677 6 5 3 Miscellaneous Configuration Item Description Default Use Pseudo Ring tone The sender can hear a pseudo ring tone when you are using receiving or waiting the phone enable DTMF Transmission If you use version H 323 CG 410 supports both out of band and in band type to send DTMF infor...

Page 28: ...a maximum of 10 SIP 20 H 323 entries Not supported in PSTN mode disable When you have finished configuring all the additional configurations click save and restart Now the setting is saved and CG 410 will automatically restart You can just click save and change other settings and then restart the CG 410 manually ...

Page 29: ...he CG 410 by PSTN or VoIP and make a phone call to another VoIP or PSTN phone For example an IP phone user in Korea can call the CG 410 user in U S through the Internet and connect it to a local PSTN call in US As shown in the figure above there are two types of incoming calls which can be relayed 1 relaying VoIP calls to PSTN and 2 relaying PSTN calls to VoIP calls Chapter 7 ...

Page 30: ...Call Relaying from VoIP to PSTN 7 1 2 1 Relaying a VoIP call to a PSTN call by one stage dialing Enable Use One Stage FXO Dial the PSTN phone number that you wish to call not the CG 410 IP address Your remote VoIP endpoint device will automatically make a VoIP call where the CG 410 s IP address is assigned ahead Then CG 410 will make a call to the PSTN phone number that you have dialed 7 1 2 2 Rel...

Page 31: ...t forwards the call by VoIP 7 2 1 Call Forwarding to VoIP Enable the Call Forwarding VoIP function on the web configuration page Make a VoIP or PSTN call to the CG 410 You can hear a beep when the CG 410 automatically accepts the call CG 410 forwards the call to a preconfigured VoIP phone number 7 2 2 Call Forwarding to PSTN Enable the Call Forwarding PSTN function on the web configuration page Ma...

Page 32: ... a new firmware CG 410 fls to the CG 410 Its IP address is 192 168 0 36 Enter admin as the user name and type in the password that is set in the VoIP configuration web page of the CG 410 The default password is 0000 The system will reboot automatically when upgrading the firmware by FTP is completed C ftp 192 168 0 36 Connected to 192 168 0 36 220 Precise RTCS FTP Ready User 192 168 0 36 none admi...

Page 33: ...ific program to upload the firmware in this case Please contact Clipcomm technical support personnel for procuring the serial cable Perform the following steps to upgrade the firmware with a serial cable Turn off your CG 410 s power Connect the COM port of CG 410 to the serial port of the computer by using a serial cable Run the serial firmware uploading program Choose the computer s serial port n...

Page 34: ...any serial cables Please contact Clipcomm technical support personnel for RJ45 uploading program Perform the following steps to upgrade the firmware with a LAN cable Turn off your CG 410 s power Connect the WAN port of CG 410 to the WAN port of your computer by using a WAN cable Run the RJ45 firmware uploading program Select the firmware file to upload and then press Start Turn on your CG 410 with...

Page 35: ...35 ...