EXCEL SYSTEM TROUBLESHOOTING: WITH
ERIC CHARGING
Troubleshooting
28
TROUBLESHOOTING
The following troubleshooting guides will be helpful in identifying operating difficulties should they occur. The guides
include the symptom, probable cause(s) and suggested checks. The procedures used for making these checks can be
found in the referenced sections of this maintenance and service manual.
TROUBLESHOOTING THE VEHICLE WITH THE IQDM
Club Car recommends the use of the IQDM handset for troubleshooting vehicles equipped with the Excel electrical
system. Troubleshooting Guide 1 is to be used in conjunction with the IQDM handset.
(IQDM) and IQDM-P Diagnostics: Excel System with ERIC Charging on page 26-1
for operating instructions.
See following WARNING.
WARNING
• The vehicle operator should not monitor the IQDM while the vehicle is in motion. A technician can
monitor the IQDM while traveling as a passenger in the vehicle. Failure to heed this warning could
result in severe personal injury or death.
In the event that the vehicle is not functioning properly after completing Troubleshooting Guide 1, the technician
should proceed to Troubleshooting Guide 2.
If an IQDM handset is unavailable, the technician should proceed to Troubleshooting Guide 2.
TROUBLESHOOTING GUIDE 1
The following troubleshooting guide is intended for use with an IQDM handset.
See following NOTE.
NOTE:
Before troubleshooting the vehicle, check the diagnostic history from the Special Diagnostics Menu. Note
any fault codes.
TROUBLESHOOTING GUIDE 1
SYMPTOM
POSSIBLE CAUSES
CORRECTIVE ACTION
Loose or disconnected three-pin connector at
the MCOR or broken wire
Repair and/or connect the three-pin connector
to the MCOR
Loose or disconnected 16-pin connector at
speed controller or broken wire
Repair and/or connect the 16-pin connector
to the speed controller
Monitor Menu – THROTTLE % value does not
increase as the accelerator pedal is pressed
or Diagnostic Menu – THROTTLE FAULT fault
code
Failed MCOR
Test Procedure 11 – MCOR Voltage on page
Over-adjusted brakes
Section 6 – Wheel Brake Assemblies
Monitor Menu – TEMPERATURE °C indicates
that temperature is above 85 °C (145 °F) or
Diagnostic Menu – THERMAL CUTBACK fault
code
Vehicle is overloaded
Ensure that vehicle is not overloaded before
returning to operation
Monitor Menu – ARM PWM value does not
reach 100% when vehicle is at full speed
Failed MCOR
Test Procedure 11 – MCOR Voltage on page
TABLE CONTINUED ON NEXT PAGE
2014 Precedent
®
Golf Car Maintenance and Service Manual
Page 28-11
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