16
E. TROUBLESHOOTING
SITUATION
POSSIBLE CAUSE
CORRECTIVE ACTION
Low or no chlorine residual
in pool
Low stabilizer (Cyanuric acid level in
pool water).
Add stabilizer to maintain 20-30 PPM per
pool professional’s recommendations.
Insufficient run time.
Increase daily run time. Recommend 1
hour of run time per 10 degrees ambient
temp.
Chlorine Output percentage set too
low.
Increase the Chlorine Output Level (see
page
13
).
Recent increases in weather
temperature without increasing the
Chlorine Output of the system
Increase the Chlorine Output Level (see
page
13
).
Temporary loss of chlorine due to
heavy rain, leaves, fertilizer or heavy
bather load, recent party, or pets using
pool.
Set Chlorine Output to BOOST (Super
Chlorinate) for 72 hours. Re-check- if still
too low, superchlorinate with outside
source. (Take pool water sample to pool
professional)
Loss of salt due to rain or added water.
Test salt level. Add salt using the chart on
page
11
Low salt level (less than 3,000 PPM).
System Power light is flashing/ service
light is yellow/ solid.
Increase salt level by adding salt according
to chart on page
11
.
Unable to increase chlorine
production
Cold water, low salt level, or cell is over-
calcified
Check cell and clean, check salt
level, check water temperature.
The cell housing is leaking
from the cap (bottom of
cell cap or through the cord
hole)
O-ring may be improperly seated.
Confirm that o-ring has not been
lubricated. Clean the o-ring slot of any dirt
or debris. Fully seat the o-ring in into the
slot before inserting the cell back into the
housing.
Cell cap may be cross threaded.
Unscrew cap and confirm that
the cap screws onto the housing
without resistance.
Water is leaking from the
cell plug.
Water is traveling through a crack in
the cell base and up the cell cord.
Contact Tech Support
