Sample Draw/Data Logger– Manual
CO2Meter.com
Rev. 27 October 2014
Pg. 14 of 15
Returns
If
the
product
fails
under
normal
use
during
the
warranty
period,
an
RMA
(Return
Material
Authorization)
number
must
be
obtained
from
CO2Meter.com.
After
the
item
is
received,
CO2Meter.com
will
repair
or
replace
the
item
at
our
discretion.
To
obtain
an
RMA
number,
please
call
CO2Meter.com
at
(877)
678
‐
4259
.
When
requesting
an
RMA
number,
please
provide
the
reason
for
return
and
original
order
number.
If
we
determine
that
the
product
failed
due
to
improper
use
(water
damage,
dropping,
tampering,
electrical
damage
etc.)
or
abuse,
or
if
it
is
beyond
the
warranty
period,
we
will
inform
you
of
the
cost
to
fix
or
replace
your
device.
If
you
are
returning
your
device
due
to
a
warranty
claim
(with
an
RMA
number)
and
you
still
have
the
unit
original
package,
please
use
it
to
ship
your
unit
to
us.
Please
make
sure
to
include
the
provided
RMA
number
on
the
outside
of
the
box,
preferably
on
the
shipping
label.
Make
sure
you
secure
the
unit
inside
the
package
properly
to
prevent
any
damage
during
transit
that
could
void
your
device’s
warranty.
Finally,
please
ship
your
device
to
the
address
shown
under
the
“Contact
Us”
section
below.
CO2Meter.com
will
not,
under
any
circumstances,
be
responsible
for
your
shipment
expenses
and
no
refund
will
be
issued
for
shipping
charges
necessary
for
you
to
ship
the
unit
to
us.
