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CONNECTING SERVICES - WATER
Problem
Possible Causes
Potential Solution
Pump fails to turn on
Loose wiring connection
Pump circuit has no power.
Blown fuse.
Pressure switch failure
Defective motor.
Remake a sound connection
Replace fuse/reset
Reset pressure switch using
manufacturer’s instructions.
Replace pump.
Float switches fail to operate.
Loose wiring connection.
Defective switch.
Remake a sound connection.
Contact Whale Support.
Tank leaking from drain plug
Drain stem not engaged past O-ring.
Reseal ensuring the drain system is fully home.
If the problem persists contact Whale
Support on +44 (0845 217 2933)
WINTERISING
Freezing in winter may cause damage to the
Whale under-floor tank and module. To
avoid this damage, ensure the system is
completely drained.
1. Drain the fresh water tank using the drain
stem.
2. Turn pump on and open all taps (including
drain valve) and allow the pump to purge
the water from the system (not suitable for
submersible systems).
3. Open the taps until water flow stops
(suitable for submersible systems).
4. Turn off power isolator switch for water
pump.
5. Remember to leave all outlets open.
FAILURE TO CARRY OUT THIS
PROCEDURE MAY INVALIDATE YOUR
WARRANTY ON ALL WATER SYSTEM
ASSOCIATED PARTS.
TRAVELLING
Do not travel with water in the tank.
It is strongly recommended that all water is
drained from the tank before travelling.
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