HANDBOOK (V
4.0)
COMPLETE CONTROL SYSTEM GEN2
49
TROUBLESHOOTING
Under the hood, the Coapt system is made of some very advanced technology. However, Coapt has worked
hard to make it as easy as possible to implement.
Only one aspect of the system—the
Complete Calibrate
button—needs to be exposed to the user and the
connections are also intended to be straightforward. If you are looking for insight into making EMG connections
or Dome Electrodes’ placement, please refer to those sections. For help with Coapt connections to your specific
prosthetic devices, enjoy the helpful connection diagrams Coapt has created, available online or withing the
Complete ControlRoom
software application.
If you are encountering an issue that seems out of the ordinary, Coapt hopes you will find the guided
troubleshooting in this section helpful.
SETUP
Where do I find my cable type so I can reference the correct connection guide and manufacturers
recommended settings?
Each specific Coapt Device Connection Cable Type has a helpful connection diagram and instructive settings
guides for other manufacturers’ components. All of these guides, organized by Coapt cable type, can be found
in the Clinician Resources section of our website. To determine your cable type, check the printed label on your
Coapt Device Connection Cable – the first two characters after SN are the type (e.g. “H2”).
Once you are connected to the
Complete ControlRoom
application, connection and settings guides can also
be found by pressing the “Connection Guide” button in the Connect screen.
I’m using the Manual Test buttons in the Coapt application but the prosthesis doesn’t seem to make
the corresponding movements.
1.
Make sure you are pressing and holding the buttons in the Manual test pop-up window and not just
single-clicking them.
2.
Ensure all wired connections to the prosthetic device(s) are correct according to the Coapt Device Cable
Connection Guide for the cable type of your prosthesis (e.g.
“H0″, I4”, etc.)
3.
Ensure all of the settings on the other manufacturers’ devices are set exactly as shown in the Coapt
guidance documentation specific to the components connected by the cable type of your prosthesis
(e.g. “H0”, “I4”, etc.)
I’m sure all the electrodes are making good skin contact but the Coapt application says “No
electrode signal” and to “Check contacts”.
The Coapt system has built-in detection to know if any EMG channel is not receiving signals from the skin.
Before you can expect good prosthesis control performance, corrective action for any EMG channel showing