Coast Spas CASCADE II 2022, Manual

Page 1: ...2022 CASCADE II Coast Spas Manufacturing 6315 202 Street Langley BC Canada 604 514 8111 info coastspas com www coastspas com ...

Page 2: ...2 OWNER S MANUAL CASCADE II 2022 ...

Page 3: ..._____________ Email _________________________ Contact Spa Serial number Delivery Date _________________________ _________________________ _________________________ Purchase Date _________________________ Dealer Name _________________________ Contact your spa selling dealer if you have any queries related to your Cascade Spa Coast spas authorized dealers are trained professionals who can assist you...

Page 4: ...eshooting Page 19 20 Troubleshooting guide Page 21 Draining winterizing Page 22 23 Infinity spa controls Page 24 Infinity spa jet operations Page 25 36 Infinity spa specifications Page 37 Balboa Wi Fi module Page 42 44 Balboa Bluetooth Audio Page 45 46 Coast Status Page 47 Coast Spas EcoClean UV and Sanitizer Page 48 49 Infinity spa service log IMPORTANT GFCI INFORMATION Based on the testing condu...

Page 5: ... Amp dedicated circuit breaker with the proper wire size gauge based on the length of the run The electrical circuit must be installed by a certified electrician and approved by a local building or electrical inspector Surface Transport Your new spa has left the factory cleaned and polished and ready to begin operation after passing our many quality and operational tests However depending on your ...

Page 6: ... AWG WARNING To Reduce the Risk of Injury The water in a Cascade Spa should never exceed 104 F 40 C Water temperatures between 100 F 38 C and 104 F 40 C are considered safe for a healthy adult Lower water temperatures are recommended for young children and when Cascade Spa use exceeds 10 minutes Since excessive water temperatures have a high potential for causing fetal damage during the early mont...

Page 7: ...p the Cascade Spa cover secure in high wind conditions There is no representation that the cover clip tie downs or actual locks will prevent access to the Cascade Spa CAUTION For exercise the water should not exceed 90 F 32 C GLOSSARY OF TERMS AIR CONTROL Mounted generally on the lip of the spa it induces warm air from the equipment enclosure into the jet stream through venturi action WATER DIVERT...

Page 8: ...ut jet designed for foot and leg massage LAMINAR FLOW A thin stream of water that arcs from the spa lip PREPARATION SET UP AND LOCATION FOR YOUR NEW SPA You want to keep in mind how you intend to use the spa and plan the location accordingly How close is the spa from the exit or entrance to your house consider the cold weather Is the path to your spa clean of debris sand grass so as not to track i...

Page 9: ...Shut Off 10 16 18 12 13 20 DISCLAIMER At the time of print this manual is accurate in its information Coast Spas reserves all the rights to change modify any spa designs and or features without notification To check on updates or for other information please visit www coastspas com 22 21 12 Poly Jets 13 Suction 14 Spa Drain 15 Cluster Jets 16 Coast Connect 17 3 Spa Light 18 Floor Sweeper 19 Carous...

Page 10: ...in the Spa The raised back of our Curve and Cascade models shelter you from the wind as well as provide a private area in your Spa A Cascade Spa uses the Infinity Edge as the skimmer to remove debris from the surface of the water leaving the rest of the Hot Tub with only quiet open seating Coast spas is proud to offer the largest skimmer in the industry this allows our Spas to remove debris from t...

Page 11: ...60 seconds Continue running pumps 2 3 pump 2 on 2 pump models turn pump 1 on high speed for 20 seconds by pressing the pump 1 icon twice Continue running pumps 2 3 pump 2 on 2 pump models on high speed for 30 seconds and activate pump 1 on high speed for 20 seconds Cascade check valve inside the equipment area full of water is an indication of no more air in the plumbing line If the check valve is...

Page 12: ...llow you will align the pillow plug with the receptacle Press hit the front side of the pillow firmly which will insert the plug back into the receptacle Proper water chemistry must be maintained Your Cascade Spa pillows are easily and quickly damaged when exposed to unbalanced spa water If you suspect that your chemicals may be unbalanced remove your pillows immediately until the water has been r...

Page 13: ...nyl can be dry and become brittle spoiling When you shock your spa you need to remove the cover for a minimum of 30 minutes to ensure that the chemical gas off can escape from the spa You are required to keep the spa covered at all time when not in use to protect the shell from harmful UV rays A covered spa will use less electricity when maintaining the desired water temperature See the manual tha...

Page 14: ... must be 120V No 240V components allowable 240VAC Depending on the model of spa it will require either a 40 Amp 50 Amp or 60 Amp dedicated circuit breaker GFCI with the proper wire size based on the length of the run The electrical circuit must be installed by a certified electrician and approved by a local building or electrical inspector Use minimum 6AWG copper conductors only Torque field conne...

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Page 16: ...acid to balance the pH as it could severely damage the spa shell Sanitizer Chlorine or Bromine To destroy bacteria and organic compounds in the Cascade Spa water by breaking them down into non harmful levels which get filtered out A sanitizer must be used regularly either chlorine or bromine Sanitizing your spa water is the most important spa maintenance you can do for yourself Total Alkalinity TA...

Page 17: ...ng It is the responsibility of the customer to regularly perform the maintenance procedures To clean and maintain optimum jet functions follow the maintenance instructions below LAMINAR FLOW JET MAINTENANCE INSTRUCTIONS 1 Rotate counter clock wise and pull out the jet body Picture 1a and 1b 2 Using clean piece of cloth remove the dust particles or debris Picture 2 3 Remove the unreachable debris w...

Page 18: ...pH is too low High metal content in water Adjust alkalinity Adjust pH Use stain and scale product Cloudy Water Poor filtration pH is too high Hardness is too high Total alkalinity is too high Suspended particles Clean filter cartridge Adjust pH Adjust hardness Adjust total alkalinity Drain and refill spa water Algae Growth pH is too high Sanitizer is too low Adjust pH Shock spa with sanitizer Adju...

Page 19: ...ll not turn off Filter cycle set to 24 hours Problem with the circuit board Turn off 24 hour filtration Turn power off at GFCI and contact your Dealer Pump will not turn on GFCI tripped Motor has overheated Not plugged in Damaged plug Seized motor Blown fuse Motor vent is blocked Reset the GFCI Let cool for 1 hour Plug in to the board Contact your Dealer Contact your Dealer Check fuse or contact y...

Page 20: ...ather cold wind Hot tub is wired for 110V and jets are on Put cover back onto hot tub and allow for heat to regenerate Call your dealer if temperature does not increase Hot tubs wired for 110V only have enough power to heat or operate pumps Turn off jets to power heater PUMPS WILL NOT PRIME PROBABLE CAUSE RECOMMENDED ACTION Pump on but no water flow Air trapped in pump No water in the pump Closed ...

Page 21: ... Your local dealer can perform the following winterizing procedures if you are not completely comfortable with them Ensure that you have fully drained the spa Refer to the DRAINING YOUR SPA section After draining your spa may still have water remaining in the equipment and plumbing fittings Disconnect the hand tightened union fittings going to and from the jet pumps Be careful not to lose the O ri...

Page 22: ...n updates or for other information please visit www coastspas com INFINITY SPA JET OPERATIONS CASCADE II 61 JETS OWNER S MANUAL 2022 CASCADE II JET Note Ø R 2K 2KV Cluster Jet Poly Jet Storm Jet Volcano Jet PUMP 2 PUMP 3 PUMP 1 Air Control General Note ON OFF BLUE ORANGE GREEN MAGENTA Fusion W F L F Shutoff ON OFF Green Right Magenta Left Diverter Control BLUE Optional C C Shutoff ON OFF BLUE ...

Page 23: ... for other information please visit www coastspas com INFINITY SPA JET OPERATIONS CASCADE II 61 JETS WITH AQUASOLE OWNER S MANUAL 2022 JET Note Ø R 2K 2KV Cluster Jet Poly Jet Storm Jet Volcano Jet Aquasole Air Control General Note ON OFF BLUE ORANGE GREEN MAGENTA PUMP 2 PUMP 3 PUMP 1 Fusion W F L F Shutoff ON OFF Green Right Magenta Left Diverter Control BLUE Optional C C Shutoff ON OFF BLUE CASC...

Page 24: ... 6 to 7 1817 480 1477 670 5485 2488 233 7 x 256 5 x 79 119 5 at back 92 x 101 x 31 47 at back DISCLAIMER At the time of print this manual is accurate in its information Coast Spas reserves all the rights to change modify any spa designs and or features without notification To check on updates or for other infor mation please visit www coastspas com OWNER S MANUAL 2022 CASCADE II ...

Page 25: ...ode which turns the display off This is normal operation Touch anywhere on the screen to wake the panel up CASCADE II SPA CONTROL PANEL The Main Screen Lights Time Clean up Cycle Ozone Running Filter Cycle 1 Running Wi Fi Signal Indicator Lock Invert Screen High Temperature Range Heat Settings Temperature Scale F C Jets Set Temperature R Ready Mode RR Ready Rest Mode Rest Mode Invert or flip Scree...

Page 26: ...is going on Exiting the System information Screen will take you back to the Message Screen in that situation Adjust set temperature lower on inactive fatal error Spa can t function until it s fixed Normal Error or Warning Reminder Message Information Message disabled Message waiting indicator The Message Waiting Indicator will show ne of the following icons Adjust set temperature higher Spa equipm...

Page 27: ... 2 speed Pump indicators If the Spa has a Circ Pump a Circ Pump Icon will appear to indicate its activity but outside of Priming Mode the Circ Pump cannot be controlled directly One exception The Main Spa Light is not shown on the Spa Screen it is only shown and controlled on the Main Screen Jets Off Jets Low Jets High Common Buttons If an Up or Down button is shown and pressed when on an editing ...

Page 28: ...its own set temperature as programmed by the user This way when a range is chosen the spa will heat to the set temperature associated with that range High Range can be set between 80 F and 104 F Low Range can be set between 50 F and 99 F More specific Temp Ranges may be determined by the Manufacturer Freeze Protection is active in either range Heat Mode Ready vs Rest Circulation Mode Ready in Rest...

Page 29: ...appears on the panel select the Jets 1 button once to start Pump 1 in low speed and then again to switch to high speed Also select the other pumps to turn them on The pumps should be running in high speed to facilitate priming If the pumps have not primed after 2 minutes and water is not flowing from the jets in the spa do not allow the pumps to continue to run Turn off the pumps and repeat the pr...

Page 30: ...ove the set temperature most likely to happen in very hot climates 2 The circ pump stays on continuously regardless of water temperature 3 A pogrammable circ pump will come on when the system is checking temperature polling during filter cycles during freeze conditions or when another pump is on The specific Circulation Mode that is used has been determined by the Manufacturer and cannot be change...

Page 31: ...ycle 2 is programmed to begin The Meaning of Filter Cycles 1 The heating pump always runs during the filter cycle 2 In Rest Mode heating only occurs during the filter cycle 3 Purges happen at the start of each filter cycle For example if your spa is set up for 24 hour circulation except for shutting off when the water temperature is 3 F 1 3 C above the set temperature that shutoff does not occur d...

Page 32: ...pecial feature that allows Pump 1 to be employed when draining the water When available this feature is a component of Hold Mode M0XX is a Message Code Codes like this will be seen in the Fault Log Utilities Screen Utilities The Utilities Icon on the Settings Screen takes you to the Utilities Screen The Utilities Screen contains the following Panel Touching the Panel Icon on the Utilities Screen t...

Page 33: ...tic test feature Units Screen The Units Icon on the Settings Screen takes you to the Units Screen Reminders The Reminder Icon on the Settings Screen takes you to the Reminders screen 1 Press Temp Display to change the temperature between Fahrenheit and Celsius 2 Press Time Display to change the clock between 12 hr and 24 hr display Reminders Yes Press Reminders to turn the reminder messages like C...

Page 34: ... test it The number of days is factory programmed The GFCI must be reset once it has tripped After passing the GFCI Trip Test any subsequent GFCI trips will indicate a ground fault or other unsafe condition and the power to the spa must be shut off until a service person can correct the problem CE Product CE registered systems do not have an RCD Test Feature due to the nature of the electrical ser...

Page 35: ...st reset the message when water is below 108 f 42 2 C See Flow Related Checks below Error Message Code 30 The heater is too hot Flow related checks Check for low water level suction flow restrictions closed valves trapped air too many closed jets and pump prime On some systems even when spa is shut down by an error condition some equipment may occasionally turn on to continue monitoring temperatur...

Page 36: ...safety device and must be tested on a regular basis to verify its reliability Every user should be trained to safely test the GFCI or RCD associated with the hot tub installation A GFCI or RCD will have a TEST and RESET button on it that allows a user to verify proper function Change the water May appear on a regular schedule i e every 90 days Change the water in the spa on regular basis to mainta...

Page 37: ...ttings menu While connected to the spa will be able to set the temperature change the degrees between F or C alter the heat mode Ready Rest select the temperature range low or high set the time of day input filter cycles time start and duration and have access to the advanced menu For more information on the various settings please refer to the selection in the owner s manual for your topside cont...

Page 38: ... TABLET The ControlMySpa Logins The iOS or Android ControlMySpa apps can only be accessed with an owner log in The ControlMySpa website can be accessed with an owner log in CMS GATEWAY ULTRA Modules Home Module Spa Module www balboawater com GatewayUltra ControlMySpa App for the smart device FOR IPHONE OR IPAD IOS APPLE Search the Apple iOS App Store for controlmyspa Or Use this link https goo gl ...

Page 39: ...le C Step 4 Plug the other end of the supplied power cord into wall power D LED Light Chart E This chart applies to the home and spa GATEWAY ULTRA modules A B C D E Red Solid The GATEWAY ULTRA and the spa are not connected Red Blinking Home and spa GATEWAY ULTRA modules are connected but no connection to the spa controller Blue Blinking Remote software update is underway Do not unplug power Green ...

Page 40: ...ort CMS Code Overview WHAT IS A CMS CODE EXAMPLE CMS Code ABC 12345 ABC 3 letter code unique to each spa Manufacturer or OEM 12345 5 number code unique to each spa Dealer or Distributor 1 Open the app on your smart device Press SETUP on the app 2 Press Next Confirm Bluetooth is ON in the iOS Settings 4 Detect Bluetooth 3 Press Next Stand near your spa within 10 feet 3 meters and ensure the spa pow...

Page 41: ...nd press Next 8 Press Next Input information and press Next 10 Press Next Your UserID and password will appear Press Next 9 Press Next Input information and press Next MyUserID0001 MyPassword0001 MyUserID0001 MyPassword0001 11 Press Close 12 Press SIGN IN Input your email address password and press SIGN IN SUCCESS YOUR ACCOUNT IS SETUP AND YOU CAN CONTROL YOUR SPA WITH THE CMS APP OWNER S MANUAL 2...

Page 42: ...k B Progress Bar C Song Title Artist D Screen Title Bluetooth E Song Progress F Invert Display G Settings H Shuffle I Repeat one song or all songs J Track Forward K Volume Up L Play Pause M Mute N Track Back O Volume Down P Input Modes Bluetooth Line in Q Power bbaTM 3 Amplifier Control System NOTE bba3 operates up to 100 feet in open air Ranges vary as they are dependent on installations Adjust S...

Page 43: ...urned Off the button icon B will be gray 3 Press the Input button C to select one of the following input modes Bluetooth C Line In D USB E USB is not available with the bbaTM3 amplifier even though the icon may appear on the panel Line In mode D allows you to connect any headphone output to the Aux In connectors F but you will likely need an adapter cable because of the different connectors Only a...

Page 44: ...f playing automatically in the background only if the app is visibly running on the device so try opening the app which is playing in the background Solution 2 If the song title never appears this can happen for a couple of other reasons One you may have an older bbaTM amplifier Two you may have an older panel Contact customer support for help Scenario 04 Problem When you press the music button A ...

Page 45: ...f all is OK with the spa or if something requires their attention Coast Status Warning messages shown below 45 Steady Blue Light Spa pack is operational There are no messages faults or error codes Flashing Blue Light Spa pack is operational There is a reminder and or message There is no fault Example Message code 40 this code requests you to set the time Steady Red Light There are warning messages...

Page 46: ...r service 44 J29 7 Change the mineral cartridge 27 The heater is dry 45 The water level is too low 8 Change the water 28 The heater may be dry 47 Check Ozone 9 Check the sanitizer 29 The water is too hot 48 Service Check Up 10 Check the pH 30 The heater is too hot 49 Check the filter now 15 Sensors are out of sync 31 Sensor A fault Call for service 248 Chromazon Fault Too Many Lights 16 The water ...

Page 47: ... if a sterilizer exceeds this intensity it will break down chlorine or bromine and be less effective as a result Although you should keep your spa water balanced balancing chemicals do not alter the effectiveness of the sterilizer as it neutralizes 99 9 of viruses and bacteria Because the EcoClean UV Sterilizer is eliminating chloramines and organisms in line the free chlorine or bromine of which ...

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Page 50: ...WORLD S BEST BUILT SPAS OWNER S MANUAL 2022 CASCADE II ...