Coast Spas Infinity Cascade II, Owner'S Manual

Page 1: ...2021 INFINITY COLLECTION CASCADE II Coast Spas Manufacturing 6315 202 Street Langley BC Canada 604 514 8111 info coastspas com www coastspas com ...

Page 2: ...OWNER S MANUAL INFINITY COLLECTION 2021 2 ...

Page 3: ...____________________________ Email _________________________ Contact Spa Serial number Delivery Date _________________________ _________________________ _________________________ Purchase Date _________________________ Dealer Name _________________________ Contact your spa selling dealer if you have any queries related to your Cascade Spa Coast spas authorized dealers are trained professionals who...

Page 4: ...arity troubleshooting Page 19 20 Troubleshooting guide Page 21 Draining winterizing Page 22 23 Infinity spa controls Page 24 Infinity spa jet operations Page 25 36 Infinity spa specifications Page 37 Balboa Wi Fi module Page 42 PRV19 stereo system Page 43 DM6 instructions Page 44 AQ DM 6UBT Digital media locker Page 44 Del Ozone operation Page 45 In Clear Instructions Page 46 47 Infinity spa servi...

Page 5: ...it will require either a 40 50 or 60 Amp dedicated circuit breaker with the proper wire size gauge based on the length of the run The electrical circuit must be installed by a certified electrician and approved by a local building or electrical inspector Surface Transport Your new spa has left the factory cleaned and polished and ready to begin operation after passing our many quality and operatio...

Page 6: ...er conductors not smaller than No 6 AWG WARNING To Reduce the Risk of Injury The water in a Cascade Spa should never exceed 104 F 40 C Water temperatures between 100 F 38 C and 104 F 40 C are considered safe for a healthy adult Lower water temperatures are recommended for young children and when Cascade Spa use exceeds 10 minutes Since excessive water temperatures have a high potential for causing...

Page 7: ...cturer s instructions CAUTION Use the straps and clip tie downs to secure the cover when not in use This will help to discourage unsupervised children from entering the Cascade Spa and keep the Cascade Spa cover secure in high wind conditions There is no representation that the cover clip tie downs or actual locks will prevent access to the Cascade Spa CAUTION For exercise the water should not exc...

Page 8: ...area VOLCANO WHIRLPOOL JET high output jet designed for foot and leg massage LAMINAR FLOW A thin stream of water that arcs from the spa lip PREPARATION SET UP AND LOCATION FOR YOUR NEW SPA You want to keep in mind how you intend to use the spa and plan the location accordingly How close is the spa from the exit or entrance to your house consider the cold weather Is the path to your spa clean of de...

Page 9: ...Jets 10 24 Waterfall 11 Water Table Shut Off 10 16 18 12 13 20 DISCLAIMER At the time of print this manual is accurate in its information Coast Spas reserves all the rights to change modify any spa designs and or features without notification To check on updates or for other information please visit www coastspas com 22 21 12 Poly Jets 13 Suction 14 Spa Drain 15 Cluster Jets 16 Coast Connect 17 3 ...

Page 10: ...ardless of how many people are in the Spa The raised back of our Curve and Cascade models shelter you from the wind as well as provide a private area in your Spa A Cascade Spa uses the Infinity Edge as the skimmer to remove debris from the surface of the water leaving the rest of the Hot Tub with only quiet open seating Coast spas is proud to offer the largest skimmer in the industry this allows o...

Page 11: ...for 60 seconds Continue running pumps 2 3 pump 2 on 2 pump models turn pump 1 on high speed for 20 seconds by pressing the pump 1 icon twice Continue running pumps 2 3 pump 2 on 2 pump models on high speed for 30 seconds and activate pump 1 on high speed for 20 seconds Cascade check valve inside the equipment area full of water is an indication of no more air in the plumbing line If the check valv...

Page 12: ...in the spa shell To reinstall the pillow you will align the pillow plug with the receptacle Press hit the front side of the pillow firmly which will insert the plug back into the receptacle Proper water chemistry must be maintained Your Cascade Spa pillows are easily and quickly damaged when exposed to unbalanced spa water If you suspect that your chemicals may be unbalanced remove your pillows im...

Page 13: ...nth more often if needed Your cover needs to be cleaned and conditioned because vinyl can be dry and become brittle spoiling your spa s appearance Dry brittle vinyl can also tear at the seams and stress points Quality materials internal sewn reinforcing and careful workmanship can only go so far against the ravages of Mother Nature See the specific Warranty card enclosed with your cover for furthe...

Page 14: ...ding on the model of spa it will require either a 40 Amp 50 Amp or 60 Amp dedicated circuit breaker GFCI with the proper wire size based on the length of the run The electrical circuit must be installed by a certified electrician and approved by a local building or electrical inspector Use minimum 6AWG copper conductors only Torque field connections between 21 and 23 in lbs Readily accessible disc...

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Page 16: ...cted as the pH moves beyond the ideal range That is why almost all Cascade Spa water test kits contain a measure for pH as well as sanitizer Sanitizer Chlorine or Bromine To destroy bacteria and organic compounds in the Cascade Spa water by breaking them down into non harmful levels which get filtered out A sanitizer must be used regularly either chlorine or bromine Sanitizing your spa water is th...

Page 17: ...nd potential damage to the plumbing It is the responsibility of the customer to regularly perform the maintenance procedures To clean and maintain optimum jet functions follow the maintenance instructions below LAMINAR FLOW JET MAINTENANCE INSTRUCTIONS 1 Rotate counter clock wise and pull out the jet body Picture 1a and 1b 2 Using clean piece of cloth remove the dust particles or depositions Pictu...

Page 18: ... Stains Total alkalinity is too low pH is too low High metal content in water Adjust alkalinity Adjust pH Use stain and scale product Cloudy Water Poor filtration pH is too high Hardness is too high Total alkalinity is too high Suspended particles Clean filter cartridge Adjust pH Adjust hardness Adjust total alkalinity Drain and refill spa water Algae Growth pH is too high Sanitizer is too low Adj...

Page 19: ...ur Dealer Pump running constantly will not turn off Filter cycle set to 24 hours Problem with the circuit board Turn off 24 hour filtration Turn power off at GFCI and contact your Dealer Pump will not turn on GFCI tripped Motor has overheated Not plugged in Damaged plug Seized motor Blown fuse Motor vent is blocked Reset the GFCI Let cool for 1 hour Plug in to the board Contact your Dealer Contact...

Page 20: ... extended periods of time in cold weather cold wind Hot tub is wired for 110V and jets are on Put cover back onto hot tub and allow for heat to regenerate Call your dealer if temperature does not increase Hot tubs wired for 110V only have enough power to heat or operate pumps Turn off jets to power heater PUMPS WILL NOT PRIME PROBABLE CAUSE RECOMMENDED ACTION Pump on but no water flow Air trapped ...

Page 21: ...erform the following winterizing procedures if you are not completely comfortable with them Ensure that you have fully drained the spa Refer to the DRAINING YOUR SPA section After draining your spa may still have water remaining in the equipment and plumbing fittings Disconnect the hand tightened union fittings going to and from the jet pumps Be careful not to lose the O rings between the unions a...

Page 22: ...nd or features without notification To check on updates or for other information please visit www coastspas com INFINITY SPA JET OPERATIONS CASCADE II 61 JETS WATER DIVERTER OPERATION GUIDE Turning water diverter RIGHT will operate the jets colored in GREEN CENTRE position will keep all the jets flowing on low strength Turning water diverter LEFT will operate the jets colored in MAGENTA ...

Page 23: ...eatures without notification To check on updates or for other information please visit www coastspas com WATER DIVERTER OPERATION GUIDE Turning water diverter RIGHT will operate the jets colored in GREEN CENTRE position will keep all the jets flowing on low strength Turning water diverter LEFT will operate the jets colored in MAGENTA INFINITY SPA JET OPERATIONS CASCADE II 61 JETS WITH AQUASOLE ...

Page 24: ...sions cm Dimensions inches Cascade II 6 to 7 1817 480 1477 670 5485 2488 233 7 x 256 5 x 79 119 5 at back 92 x 101 x 31 47 at back DISCLAIMER At the time of print this manual is accurate in its information Coast Spas reserves all the rights to change modify any spa designs and or features without notification To check on updates or for other infor mation please visit www coastspas com ...

Page 25: ...lay will automatically go into sleep mode which turns the display off This is normal operation Touch anywhere on the screen to wake the panel up INFINITY SPA CONTROL PANEL The Main Screen Lights Time Clean up Cycle Ozone Running Filter Cycle 1 Running Wi Fi Signal Indicator Lock Invert Screen High Temperature Range Heat Settings Temperature Scale F C Jets Set Temperature R Ready Mode RR Ready Rest...

Page 26: ...ce tech to better under stand what is going on Exiting the System information Screen will take you back to the Message Screen in that situation Adjust set temperature lower on inactive fatal error Spa can t function until it s fixed Normal Error or Warning Reminder Message Information Message disabled Message waiting indicator The Message Waiting Indicator will show ne of the following icons Adjus...

Page 27: ...quipment Below are some examples of 2 speed Pump indicators If the Spa has a Circ Pump a Circ Pump Icon will appear to indicate its activity but outside of Priming Mode the Circ Pump cannot be controlled directly One exception The Main Spa Light is not shown on the Spa Screen it is only shown and controlled on the Main Screen Jets Off Jets Low Jets High Common Buttons If an Up or Down button is sh...

Page 28: ...ation setting Each range maintains its own set temperature as programmed by the user This way when a range is chosen the spa will heat to the set temperature associated with that range High Range can be set between 80 F and 104 F Low Range can be set between 50 F and 99 F More specific Temp Ranges may be determined by the Manufacturer Freeze Protection is active in either range Heat Mode Ready vs ...

Page 29: ...s soon as the Priming Mode screeen appears on the panel select the Jets 1 button once to start Pump 1 in low speed and then again to switch to high speed Also select the other pumps to turn them on The pumps should be running in high speed to facilitate priming If the pumps have not primed after 2 minutes and water is not flowing from the jets in the spa do not allow the pumps to continue to run T...

Page 30: ...er temperature reaches 3 F 1 5 C above the set temperature most likely to happen in very hot climates 2 The circ pump stays on continuously regardless of water temperature 3 A pogrammable circ pump will come on when the system is checking temperature polling during filter cycles during freeze conditions or when another pump is on The specific Circulation Mode that is used has been determined by th...

Page 31: ... will initiate a purge when Filter Cycle 2 is programmed to begin The Meaning of Filter Cycles 1 The heating pump always runs during the filter cycle 2 In Rest Mode heating only occurs during the filter cycle 3 Purges happen at the start of each filter cycle For example if your spa is set up for 24 hour circulation except for shutting off when the water temperature is 3 F 1 3 C above the set tempe...

Page 32: ...d Mode Drain Mode Some spas have a special feature that allows Pump 1 to be employed when draining the water When available this feature is a component of Hold Mode M0XX is a Message Code Codes like this will be seen in the Fault Log Utilities Screen Utilities The Utilities Icon on the Settings Screen takes you to the Utilities Screen The Utilities Screen contains the following Panel Touching the ...

Page 33: ... and can be used to reset the automatic test feature Units Screen The Units Icon on the Settings Screen takes you to the Units Screen Reminders The Reminder Icon on the Settings Screen takes you to the Reminders screen 1 Press Temp Display to change the temperature between Fahrenheit and Celsius 2 Press Time Display to change the clock between 12 hr and 24 hr display Reminders Yes Press Reminders ...

Page 34: ...artup the spa will trip the GFCI to test it The number of days is factory programmed The GFCI must be reset once it has tripped After passing the GFCI Trip Test any subsequent GFCI trips will indicate a ground fault or other unsafe condition and the power to the spa must be shut off until a service person can correct the problem CE Product CE registered systems do not have an RCD Test Feature due ...

Page 35: ...ater and the spa is shut down You must reset the message when water is below 108 f 42 2 C See Flow Related Checks below Error Message Code 30 The heater is too hot Flow related checks Check for low water level suction flow restrictions closed valves trapped air too many closed jets and pump prime On some systems even when spa is shut down by an error condition some equipment may occasionally turn ...

Page 36: ...ays The GFCI or RCD is an important safety device and must be tested on a regular basis to verify its reliability Every user should be trained to safely test the GFCI or RCD associated with the hot tub installation A GFCI or RCD will have a TEST and RESET button on it that allows a user to verify proper function Change the water May appear on a regular schedule i e every 90 days Change the water i...

Page 37: ...Selecting Settings will open the settings menu While connected to the spa will be able to set the temperature change the degrees between F or C alter the heat mode Ready Rest select the temperature range low or high set the time of day input filter cycles time start and duration and have access to the advanced menu For more information on the various settings please refer to the selection in the o...

Page 38: ... ControlMySpa Mobile app SMARTPHONE TABLET The ControlMySpa Logins The iOS or Android ControlMySpa apps can only be accessed with an owner log in The ControlMySpa website can be accessed with an owner log in CMS GATEWAY ULTRA Modules Home Module Spa Module www balboawater com GatewayUltra ControlMySpa App for the smart device FOR IPHONE OR IPAD IOS APPLE Search the Apple iOS App Store for controlm...

Page 39: ...er cord into the GATEWAY ULTRA module C Step 4 Plug the other end of the supplied power cord into wall power D LED Light Chart E This chart applies to the home and spa GATEWAY ULTRA modules A B C D E Red Solid The GATEWAY ULTRA and the spa are not connected Red Blinking Home and spa GATEWAY ULTRA modules are connected but no connection to the spa controller Blue Blinking Remote software update is ...

Page 40: ... OEM and Dealer for service and support CMS Code Overview WHAT IS A CMS CODE EXAMPLE CMS Code ABC 12345 ABC 3 letter code unique to each spa Manufacturer or OEM 12345 5 number code unique to each spa Dealer or Distributor ControlMySpa Setup Spa Owner User Account 1 Open the app on your smart device Press SETUP on the app 2 Press Next Confirm Bluetooth is ON in the iOS Settings 4 Detect Bluetooth 3...

Page 41: ...xt 7 Press Next Input information and press Next 8 Press Next Input information and press Next 10 Press Next Your UserID and password will appear Press Next 9 Press Next Input information and press Next MyUserID0001 MyPassword0001 MyUserID0001 MyPassword0001 11 Press Close 12 Press SIGN IN Input your email address password and press SIGN IN SUCCESS YOUR ACCOUNT IS SETUP AND YOU CAN CONTROL YOUR SP...

Page 42: ...ands B Tuning A short press of the or button results in a search of the station and stops at next sufficient signal strength A long press results in manual tuning mode USB OPERATION A Insert a USB stick into the USB slot Songs must be of the mp3 or wma format B button Press it to pause the track Press it again to resume play C and button Track Up Track Down Short press Track Up or Track Down butto...

Page 43: ...emote should already be paired from the factory but if you need to synchronize the remote follow the steps below 1 Make sure Digital Media Locker is powered ON red LED the place the remote within 0 5 meter of the Digital Media Locker 2 Press and hold MODE on remote control until the LCD shows Pairing in Progress Release the button 3 Within 2 seconds the LCD will show Paired If it fails to pair the...

Page 44: ...her Bluetooth device The second Bluetooth device will be able to play once the first device has stopped playing LISTENING TO FM RADIO Press MODE on remote control to switch to FM radio mode Scan or Seek FM Radio Channels 1 Press FAST REWIND or FAST FORWARD to seek another station 2 Press and hold either FAST REWIND or FAST FORWARD for manual tuning back or forward Saving Radio Channel to Memory To...

Page 45: ...m bromide and facilitates the adjustment of the maintenance level Start the pump on high speed to allow water to circulate and slowly add sodium bromide uniformly in the spa by simply pouring it from the container Metric Calculation Add 0 143 kg of sodium bromide which has a guarantee of at least a 98 active ingredient such as BromiCharge per 100 L of water to attain 1400 ppm TDS value Total Disso...

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Page 48: ...OWNER S MANUAL INFINITY COLLECTION 2021 48 WORLD S BEST BUILT SPAS ...