15
OWNER’S MANUAL
2020
SYMPTOM
PROBABLE CAUSE
RECOMMENDED ACTION
Noisy/Loud motor
Air trapped in the pump
Low water level
Worn pump seal
Defective pump
Open bleed valve in the skimmer
Add water to the spa
Contact your Dealer
Contact your Dealer
Pumps power down on their own
Set temperature has been reached
Filtration cycle has ended
Automatic time out
Overheat safety protection
No problem
No problem
Pumps are set to run for a predetermined time
while the spa is in use (15-20 Mins)
The pumps have a thermal overload which will
prevent them from running for extended periods of
time. Wait until pumps have cooled down (1+ hrs).
If problem persists, contact your Dealer.
Pump running constantly, will not
turn off
Filter cycle set to 24 hours
Problem with the circuit board
Turn off 24 hour filtration
Turn power off at GFCI and contact your Dealer
Pump will not turn on
GFCI tripped
Motor has overheated
Not plugged in
Damaged plug
Seized motor
Blown fuse
Motor vent is blocked
Reset the GFCI
Let cool for 1+ hour
Plug in to the board
Contact your Dealer
Contact your Dealer
Check fuse or contact your Dealer
Clear debris from the vent
SYMPTOM
PROBABLE CAUSE
RECOMMENDED ACTION
Spa does not work
Power is turned off
Reset GFCI
No display on the control panel
Power is turned off
Defective topside control
Reset GFCI
Contact your Dealer
Letters on the control panel
An error has been found
Refer to the Reference Card for your control panel
to verify the error. Contact your Dealer for service
SPA SYSTEM
PUMP PROBLEMS
TROUBLESHOOTING GUIDE
Summary of Contents for INFINITY EDGE SWIM
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