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IMPORTANT SAFETY INSTRUCTIONS 

READ AND FOLLOW ALL INSTRUCTIONS CAREFULLY 

DANGER: 

Risk of Injury. The suction fittings in this hot tub 

are sized to match the specific water flow created by the pump. 
Should the need arise to replace the suction fittings or the pump, 
be sure that the flow rates are compatible. Never operate the hot 
tub if the suction fittings are broken or missing. Never replace a 
suction fitting with one rated less than the flow rate marked on 
the original suction fitting. 

DANGER: 

Risk  of  Accidental  Drowning.  Do  not  allow  chil-

dren to be in or around the spa without adult supervision. Keep 
the spa cover on and locked when not in use. See instructions 
enclosed with the cover for locking procedures. 

DANGER: 

Risk of Electrical Shock. The electrical supply for 

this product must include a suitably rated switch or circuit break-
er  to  open  all  ungrounded  supply  conductors  to  comply  with 
section 422-20 of the National Electrical Code, ANSI/NFPA 70. 
The disconnect must be readily accessible and visible to the hot 
tub occupant but installed at least 5 feet (1.5 m) from the hot tub 
water. 

READ, FOLLOW AND SAVE THESE INSTRUCTIONS 

a) 

A  green  colored  terminal  or  a  terminal  marked  G,  Gr, 

Ground, Grounding or the symbol * is located inside the supply 
terminal  box  or  compartment.  To  reduce  the  risk  of  electric 
shock,  this  terminal  must  be  connected  to  the  grounding 
means  provided  in  the  electric  supply  service  panel  with  a 
continuous  copper  wire  equivalent  in  size  to  the  circuit 
conductors that supply this equipment. 

b) 

At least two lugs marked “Bonding Lugs” are provided on 

the external surface or on the inside of the supply terminal box 
compartment. To reduce the risk of electric shock, connect the 
local common bonding grid in the area of the hot tub to these 
terminals  with  an  insulated  or  bare  copper  conductor  not 
smaller than No. 6 AWG. 

c) 

All field-installed metal components such as rails, ladders, 

drains or other similar hardware within 5 feet (1.5 m) of the hot 
tub  shall  be  bonded  to  the  equipment  grounding  buss  with 
copper conductors not smaller than No. 6 AWG. 

 

WARNING: 

To Reduce the Risk of Injury: The water in a hot 

tub  should  never  exceed  104  °F  (40  °C).  Water  temperatures 
between 100 °F (38 °C) and 104 °F (40 °C) are considered safe 
for a healthy adult. Lower water temperatures are recommended 
for  young  children  and  when  hot  tub  use  exceeds  10  minutes. 
Since  excessive  water  temperatures  have  a  high  potential  for 
causing  fetal  damage  during  the  early  months  of  pregnancy, 
pregnant or possibly pregnant women should limit hot tub water 
temperatures to 100 °F (38 °C). If pregnant, please consult your 
physician before using a hot tub. Before entering the hot tub, the 
user  should  measure  the  water  temperature  with  an  accurate 
thermometer since the tolerance of water temperature regulating 
devices may vary as much as +/- 5 °F (2 °C). Persons suffering 
from  obesity  or  a  medical  history  of  heart  disease,  low  or  high 

OWNER’S MANUAL 

2020 

blood  pressure,  circulatory  system  problems  or  diabetes should 
consult a physician before using a hot tub. 
 

CAUTION: 

Risk of Hyperthermia: Hyperthermia occurs when 

the internal temperature of the body reaches a level several de-
grees  above  the  normal  body  temperature  of  98.6  °F  (37  °C). 
The symptoms of hyperthermia include drowsiness, lethargy, and 
an  increase  in  the  internal  temperature  of  the  body.  Prolonged 
immersion in  hot  water  may  induce  hyperthermia.  A  description 
of  the  causes,  symptoms,  and  effects  of  hyperthermia  are  as 
follows: 

 

Unawareness of impending hazard; 

 

Failure to perceive heat; 

 

Failure to recognize the need to exit hot tub; 

 

Physical inability to exit hot tub; 

 

Fetal damage in pregnant women; and 

 

Unconsciousness and danger of drowning. 

 
WARNING: 

Children  should  not  use  hot  tubs  without  adult 

supervision. 

WARNING: 

Do  not  use  hot  tubs  unless  all  suction  guards 

are installed to prevent body and hair entrapment. 

WARNING: 

People with infectious diseases should not use a 

hot tub. 

WARNING: 

To  avoid injury,  exercise  care when entering  or 

exiting the hot tub. 

WARNING: 

Do not use drugs or alcohol before or during the 

use of a hot tub to avoid unconsciousness and possible drown-
ing. The use of alcohol or drugs can greatly increase the risk of 
fatal hyperthermia in hot tubs. 

WARNING: 

Pregnant  or  possibly  pregnant  women  should 

consult a physician before using a hot tub. 

WARNING: 

Water  temperature  in  excess  of  38  °C  (100  °F) 

may  be  injurious  to  your  health.  Before  entering  the  hot  tub, 
measure the water temperature with an accurate thermometer. 

WARNING: 

Do  not  use  a  hot  tub  immediately  following 

strenuous exercise. 

WARNING: 

Prolonged immersion in a hot tub may be injuri-

ous to your health. 

WARNING: 

Do not permit electric appliances (such as lights, 

telephone, radio, television, etc.) within 5 feet (1.5m) of this hot 
tub unless such appliances are built-in by the manufacturer. 

WARNING: 

People  using  medication  and/or  having  an  ad-

verse medical history should consult a physician before using a 
spa or hot tub. 

CAUTION: 

Observe  a  reasonable  time  limit when using  the 

hot tub. Long exposures at higher temperatures can cause high 
body  temperature.  Symptoms  may  include  dizziness,  nausea, 
fainting,  drowsiness,  and  reduced  awareness.  These  effects 
could possibly result in drowning. 

CAUTION: 

Enter  and  exit  the  hot  tub  slowly.  Wet  surfaces 

can be very slippery. 

CAUTION: 

Proper chemical maintenance of hot tub water is 

necessary to maintain safe water and prevent possible damage 

Summary of Contents for Swim 2100VE

Page 1: ...1 ...

Page 2: ...nformation Page 4 Start Up Guide 2100 2101 VE Swim Spas Page 5 Important Safety Instructions Page 6 Preparation and Set up for Your New Spa Page 7 Electrical Requirements Page 7 Draining Winterizing Page 7 8 Filter Maintenance Page 9 Water Quality Maintenance Page 9 Water Clarity Troubleshooting Page 10 Product Care Guide Page 11 12 Glossary of Terms Page 12 13 Basic Installation and Configuration...

Page 3: ...3 ...

Page 4: ...4 ...

Page 5: ...5 ...

Page 6: ...e consult your physician before using a hot tub Before entering the hot tub the user should measure the water temperature with an accurate thermometer since the tolerance of water temperature regulating devices may vary as much as 5 F 2 C Persons suffering from obesity or a medical history of heart disease low or high OWNER S MANUAL 2020 blood pressure circulatory system problems or diabetes shoul...

Page 7: ...d will be the sole responsibility of the spa owner 120VAC This requires an isolated 15 Amp circuit breaker This needs to be an isolated circuit with no other appliances or lights on this circuit at any time Extension cords are not to be OWNER S MANUAL 2020 used in conjunction with the operations of the spa Low voltage damage could result and this is not covered by warranty NOTE All components must...

Page 8: ...SITUATIONS To eliminate freezing in the event of equipment failure use a 100 watt light bulb or small heater via extension cord and place it in the equipment area keeping it away from plumbing lines This will help for a short period of time until proper service can be rendered important to maintain a slightly alkaline condition of 7 2 to 7 8 Problems become proportionately severe the further outsi...

Page 9: ...around the filter canister This is a good time to check the skimmer basket Bring skim mer door weir forward and unscrew basket Clean out debris and reinstall Look for these specialized cleaning attachments at your local dealership WATER QUALITY MAINTENANCE Maintaining the quality of the water within the specified limits will serve to enhance your enjoyment and prolong the life of the hot tub s equ...

Page 10: ...o low pH is too low High metal content in water Adjust alkalinity Adjust pH Use stain and scale product Cloudy Water Poor filtration pH is too high Hardness is too high Total alkalinity is too high Suspended particles Clean filter cartridge Adjust pH Adjust hardness Adjust total alkalinity Drain and refill spa water Algae Growth pH is too high Sanitizer is too low Adjust pH Shock spa with sanitize...

Page 11: ... to unbalanced spa water If you suspect that your chemi cals may be unbalanced remove your pillows immediately until the water has been restored to suggested conditions Do not sit on the pillows Do not pull on the pillows Pillows should be cleaned using a soft cloth and mild soap then wiped with a conditioner We recommend that pillows be washed each time you drain you spa This Limited Warranty is ...

Page 12: ...remain locked at all times to prevent unau thorized entry into the spa and potential drowning Do not Sit Stand or Lie on your cover Nor should you place any heavy object on top of the cover as this may damage the structure OWNER S MANUAL 2020 VERY IMPORTANT We recommend a vinyl conditioner for your spa cover Your local dealer carries a wide variety of care and maintenance products Choose a pleasan...

Page 13: ...UIDELINES Warning Qualified Technician Required for Service and Installation Use minimum 6AWG copper conductors only Torque field con nections between 21 and 23 in lbs Readily accessible discon OWNER S MANUAL 2020 necting means to be provided at time of installation Permanently connected power supply Connect only to a circuit protected by a Class A Ground Fault Circuit Interrupter GFCI or Residual...

Page 14: ...Pump running constantly will not turn off Filter cycle set to 24 hours Problem with the circuit board Turn off 24 hour filtration Turn power off at GFCI and contact your Dealer Pump will not turn on GFCI tripped Motor has overheated Not plugged in Damaged plug Seized motor Blown fuse Motor vent is blocked Reset the GFCI Let cool for 1 hour Plug in to the board Contact your Dealer Contact your Deal...

Page 15: ...xtended periods of time in cold weather cold wind Hot tub is wired for 110V and jets are on Put cover back onto hot tub and allow for heat to regenerate Call your dealer if temperature does not increase Hot tubs wired for 110V only have enough power to heat or operate pumps Turn off jets PUMPS WILL NOT PRIME PROBABLE CAUSE RECOMMENDED ACTION Pump on but no water flow Air trapped in pump No water i...

Page 16: ...d RETURN use to confirm the setting and goes back to previous screen Setting Temperature To change water Set Temperature use UP and DOWN buttons to set the desired temperature The screen will display SET TEMP with the current set temperature After 5 seconds without change to the set temperature the screen will go back to the MAIN screen with the current water temperature displayed Changing the Set...

Page 17: ... for the spa With DATE TIME highlighted press MENU to enter the DATE TIME setting In this screen pressing MENU will move and highlight various fields that can change the setting UP DOWN to change the values and RETURN to confirm the setting and exit DEGREE F C displays spa temperature in Celsius or Fahrenheit This option is only available for 60 Hz countries Unit automatically displays Celsius for...

Page 18: ... while in the spa With SERENITY MODE highlighted press MENU to enter and select a specific time Use UP DOWN to select the desired time setting Press MENU again to navigate to EXIT START Select the desired option and RETURN to confirm the setting and exit ENERGY INTERVAL Only available for Non Circ systems With ENERGY INTERVAL highlighted press MENU to enter the EN ERGY INTERVAL setting Use UP DOWN...

Page 19: ...NSOR 2 connection Wait for water temperature to cool down Check to be sure there is enough water flow through heater Check SENSOR 2 connection or replace SENSOR 2 Wait for water temperature to cool down Check to be sure there is enough water flow through heater Check SENSOR 3 connection Error caused when SENSOR 1 2 or 3 detects low temperature All PUMPS and BLOWERS will turn on automatically to pr...

Page 20: ...es of a field RETURN use to confirm the setting and goes back to previous screen Setting Temperature To change water Set Temperature use UP and DOWN buttons to set the desired temperature The screen will display SET TEMP with the current set temperature After 5 seconds without change to the set temperature the screen will go back to the MAIN screen with the current water temperature displayed Chan...

Page 21: ...default are OFF To set them enter START TIME DURATION and enable ALL DAYS or a specific day 1 To program the SWIM WORKOUT press the MENU button then UP button and select SWIM WORKOUT by pressing the MENU button to get to the WARM UP setting 2 Press the UP or DOWN button to select the SPEED for WARM UP then press the MENU button to select DURATION in minutes then press the MENU button twice to get ...

Page 22: ... seconds to unlock the Menu With PANEL LOCK highlighted press MENU to enter PANEL setting Use UP DOWN to select the desired setting and RETURN to confirm the setting and exit NO HEAT TIME set the time frame for not allowing the heater to turn on With NO HEAT TIME highlighted press MENU to enter the NO HEAT TIME setting In this screen pressing MENU will move and highlight various fields that can ch...

Page 23: ...onnection Wait for water temperature to cool down Check to be sure there is enough water flow through heater Check SENSOR 2 connection or replace SENSOR 2 Wait for water temperature to cool down Check to be sure there is enough water flow through heater Check SENSOR 3 connection Error caused when SENSOR 1 2 or 3 detects low temperature All JETS and BLOWERS will turn on automatically to protect plu...

Page 24: ...ing screens Use UP and DOWN to navigate between various Setting screens UP DOWN RETURN MENU LIGHT JET 1 SWIM WORKOUT JET 2 Description of the Buttons Introduction Main Screen The main screen displays current time water temperature and status of the system accessories Priming Mode When power is ON the system will enter priming mode with Priming Mode displayed on the panel In this mode all devices s...

Page 25: ...fault are OFF To set them enter START TIME DURATION and enable ALL DAYS or a spe cific day 1 To program the SWIM WORKOUT press the MENU button then UP button and select SWIM WORKOUT by pressing the MENU button to get to the WARM UP setting 2 Press the UP or DOWN button to select the SPEED for WARM UP then press the MENU button to select DURATION in minutes then press the MENU button twice to get t...

Page 26: ...seconds to unlock the Menu With PANEL LOCK highlighted press MENU to enter PANEL setting Use UP DOWN to select the desired setting and RETURN to confirm the setting and exit NO HEAT TIME set the time frame for not allowing the heater to turn on With NO HEAT TIME highlighted press MENU to enter the NO HEAT TIME setting In this screen pressing MENU will move and highlight various fields that can cha...

Page 27: ...ter in heater Check to be sure there is enough water flow through heater Check SENSOR 1 connection or replace SENSOR 1 Wait for water temperature to cool down Check SENSOR 2 connection Wait for water temperature to cool down Check to be sure there is enough water flow through heater Check SENSOR 2 connection or replace SENSOR 2 Wait for water temperature to cool down Check to be sure there is enou...

Page 28: ...g A short press of the or button results in a search of the station and stops at next sufficient signal strength A long press results in manual tuning mode USB OPERATION A Insert a USB stick into the USB slot Songs must be of the mp3 or wma format B button Press it to pause the track Press it again to re sume play C and button Track Up Track Down Short press Track Up or Track Down button to select...

Page 29: ...ote should already be paired from the factory but if you need to synchronize the remote follow the steps below 1 Make sure Digital Media Locker is powered ON red LED the place the remote within 0 5 meter of the Digital Media Locker 2 Press and hold MODE on remote control until the LCD shows Pairing in Progress Release the button 3 Within 2 seconds the LCD will show Paired If it fails to pair the L...

Page 30: ...mote control BLUETOOTH MULTI LINK A second Bluetooth device can pair to the Digital Media Locker even when it has been paired to another Bluetooth device The second Blue tooth device will be able to play once the first device has stopped play ing LISTENING TO FM RADIO Press MODE on remote control to switch to FM radio mode Scan or Seek FM Radio Channels 1 Press FAST REWIND or FAST FORWARD to seek ...

Page 31: ... filter cycles and pump 1 operation Verify that the green light on the Ozone turns on when acti vated Check the spa drain at the bottom of the spa to verify that small ozone bubbles are coming out Verify that one way check valve is installed on the ozone tubing and it is working as intended ...

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