General support
98-143492-D
Chapter 5: Service
5-3
Servic
e
• Modems
• Satellites - Satellites profiles
• Operation - Current modem and navigation parameters.
• POST - results of the Power-On-Self-Test
• Active Events - lists the currently active events
• Events - List of all cleared events.
• System log
Event list
When an event (system message) is registered, the web interface shows an event icon
in the icon bar as long as the event is active. The ACU display shows also active
events. To view the event list with active events, click the event icon from the icon bar at
the top of the web interface, or select
HELPDESK > Event list
from the left navigation
pane.
The
Event list
page shows a detailed list of active events and notifications including the
time of the first occurrence, ID and severity of the event message, and a short text
describing the error. Active events are cleared from the event list when the error is cleared.
They are moved to the section
Notifications
and are displayed for 24 hours. All entries in
the section
Notifications
are cleared automatically after 24 hours and after restart of the
system. For a list of all events with description, error code (ID), explanation and remedy see
Self test
You can start a self test of the EXPLORER 5075GX. The self test checks all vital parts of the
unit. If a malfunction is detected, the unit provides system messages with a description of
the failing test. This is indicated by
in the icon bar and in the ACU display. All system
messages are listed in
To make a self test, do as follows:
1. Click
Self test
in the
HELPDESK
page.
2. Click the menu item
Self test
.
Important
Warning! The EXPLORER 5075GX will reboot to perform the self test. A
reboot terminates all existing connections.
