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TROUBLESHOOTING GUIDELINE
Troubleshooting guideline contained herein is intended to help solving common problems.
For electrical problems, please contact authorized service representative of Coburg for
solution. For services as part of quality warranty, please contact your dealer or wholesaler.
■
GENERAL FUNCTIONS
Problems
Possible causes
Recommended actions
1.The machine
fails to work
2.
Remote control
no response
3.No water flow
out of the nozzle
tube
4.Night lamp
is not on
5.The seat seems
not as warm as it
should be.
A.The power is off
B.The power supply is disconnect-
ed
C.Earth leakage circuit breaker for
extension cord is not reset.
D. The user is staying out of the
detectable area of seat.
E.Automatic protection is enabled
by the thermal protector.
F.All the above actions fail to work.
A. Wait for restoration of power.
B.Plug the extension cord into the
socket
C.Press the reset button on the
plug.
D.Stay in detectable area of seat.
E.Leave the Product under
ambient temperature for a while
F.Contact service representative
of Coburg.
A.
Low battery.
B
.
All the above actions fail to work.
A.
Replace new button battery
CR2032.
B
.
Contact service representa-
tive of Coburg.
A.The seat fails to detect the user.
B.The water supply valve is closed.
C.The filter screen is blocked.
D.All the above actions fail to work.
A.Adjust your seating position
and ensure there’s nothing, such
as your pants, separating your
skin from the seat.
B.Power off the equipment, solve
the water supply trouble and
power on again.
C.Refer to the Section “Cleaning
Filter Screen”
D.Contact service representative
of Coburg.
A.Considerable ambient light
B.The night lamp function is
disabled.
A.Check if the night lamp is on
by dimming ambient light.
B.Press“Night light ” to swith on
the night light.
A.The Rim Heating function is
disabled.
B.In order to prevent low tempera-
ture burn, the temperature of the
seat is reduced 1°C every 10
minutes.
A.Set the temperature as per
instructions contained in this
Manual.
B.It is considered as normal
condition. You can have seat
again.
TROUBLESHOOTING GUIDELINE
■
CLOSE CONTROL AND SEAT SENSOR
Problems
Possible causes
Recommended actions
11.The closing
speed of seat and
lid in summer is
different from
that in winter.
A.It is caused by change of room
temperature.
A.It is considered as normal
condition.
12.With no user
sitting on the seat,
pressing the
“Washing” key will
enable the
Washing function.
A.Seating sensor is covered by an
object or the seat is wet.
A.Wipe water or foreign matter
out off the detectable area.
Problems
Possible causes
Recommended actions
6.There is no
water flow.
A.Water supply valve is closed.
B.Seating sensor fails to detect the
user.
A.Open water supply valve.
B.Refer to instructions contained
in section “Function Tests” on
how to activate seat.
7.Low pressure
of rinsing water
A.Filter screen is blocked.
B.Inadequate pressure of water
supply.
A.Refer to the section “Cleaning
Filter Screen”
B.Increase the water pressure to
range required by the Product
8.No further
water flowing
out of the nozzle
before the washing
is completed
A.The “Washing” function is disabled
automatically after continuous
washing of five minutes.
B.The seating senor fails to detect
the user.
A.Press the “Washing” key once
again if necessary.
B.Refer to instructions contained
in section “Functional Tests” on
how to activate seat.
A.It results from the protection
function which is designed to
protect against overpressure of
water in the product.
A.It is considered as normal
condition.
10.There’s water
flowing from the
nozzle when the
user sits on the
bidet.
A.The Product will automatically
drain off any residual water in the
nozzle tube after being left idle
for a long time before reusing.
A.It is considered as normal
condition.
9.There’s water
flowing out of the
hole by side of the
nozzle during
washing
■
WASHING FUNCTIONS
