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Troubleshooting
This troublesh ooti ng guid e ai ms t o sa ve you time in
case you experience any inconvenie nce with this
di gital au dio player. If you are still having difficulty,
pl eas e conta ct Technical Su pport.
My player does n ot work.
File transfer failure.
Poor s ound qu ality or no s ound.
1.Ensure that the battery is charged.
2.Ensure that the battery has been properly i nsta lled.
1.Ensure that the USB driver has b een inst alled
correctly on the PC.
2.Ensure that the USB cable is attach ed s ecurely to
both the PC and your player.
3.Ensure that you r player's memory capacity limit has
not been reach ed.
4.Ensure that the battery is charged.
1.Ensure that the volume leve l is n ot set to "0" .
2.Ensure that you r headphones are attached securely
to th e head phone jack.
3.Poor sou nd quality may result from corrupt or p oorly
encoded music files. Try downlo ading the mus ic fil e
again or encod ing the file at a higher bitra te. The
recommend ed minimum bit rat e for this pla yer is 128
kbps for Mp3 files and 64 kbps for W MA files.
Troubleshooting
There's something wrong with the LCD screen.
1.Remove, and then replace the battery.
2.Plea se call Technical Support for a Hot-key reboot .
Technica l Support
Monday to Friday: 8:30 AM - 8:30 PM EST
Saturday and Sunday:9: 00 AM - 5:30 PM EST
Telep hone:800-681-2629 or 718-416- 3197
You can also reach u s online at
or
by e- mail at
.
www.cobyu sa.com
t echsupport@cobyusa.com
Poor FM reception
1. Ensure that your earphones are plugged into the
headphone jack. (The cord of the earphones work
as an FM antenna.)
2. Ad just the position of your earphone cords and
player. Turn off nearby electronic devices.
