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13

TV Streamer FAQs

Volume

Q:  Does the volume on the sound source also affect the 

volume in my hearing devices? 

A:  Normally, it does not. To adjust the streamed sound from 

the TV, stereo or computer you can use the volume control 

on the top of the TV Streamer. If the Wireless TV Streamer 

is connected to the 

headphone jack 

on the TV, stereo or 

computer, volume adjustments on the sound source may also 

adjust the volume in the hearing devices. 

Q:  How do I adjust the volume? 

A:  Adjusting the listening volume can be accomplished in a 

variety of ways. Keep in mind that volume adjustments 

apply to the streamed signal only, not the volume of normal 

environmental sounds. 

1)  Use the “+” and “-” keys on the Wireless TV Streamer to 

adjust volume to a comfortable level. In most cases this 

adjustment should only be made one time, as the Wireless 

TV Streamer is intended as a “set and forget” type of device. 

2)  Depending on the audio device set up, volume can be further 

adjusted at the signal source, for example by turning the TV 

itself down. In many cases this will adjust the volume of both 

streamed audio 

(transmitted wirelessly to your hearing devices)

 

and non-streamed audio 

(sounds reaching the sound processor 

microphones in the normal fashion)

. Of course, this will also 

affect listening volume for others in the room. 

Q:  Can I hear others while watching TV? 

A:  Depending on the mixing ratio of your sound processor 

microphones and the streamed audio, you can carry on a 

conversation while watching TV if you choose. 

Q:  What is the range of the volume setting  

on the TV Streamer? 

A:  The Wireless TV Streamer has a total volume range from -24 dB 

to +18 dB in 3 dB increments 

(14 incremental steps total).

 The 

default setting is 0 dB, meaning the sound signal is transmitted 

to the processors without any additional amplification. To 

return to default – press volume up 14 times 

(to ensure at 

maximum volume)

, then press volume down 6 times. 

Summary of Contents for Nucleus 6

Page 1: ...Cochlear Nucleus 6 Sound Processor BimodalPairingandStreamingManual ...

Page 2: ...ound Hearing Aid and Nucleus 6 Sound Processor 2 Turn on microphone 3 Locate and press the pairing button on back of the microphone by the clip Press number of times 1 2 or 3 for channel allocation NOTE The LED will flash yellow indicating that pairing mode has been activated The number of flashes indicates the channel selection Pairing mode is active for 20 seconds Pushes Light Indicator Pattern ...

Page 3: ...t to correspond to channel CR230 Remote Assistant Click right arrow until you get to Stream Screen scroll down to desired streaming device and select okay 4 ReSound Hearing Aid Choose from one of the 5 options below to start streaming ReSound Hearing Aid Press and hold the push button for 3 seconds Repeat to correspond to channel ReSound Unite Remote Control 2 Press the Streaming button Repeat to ...

Page 4: ...ith a new one 3 If the microphone battery is depleted charge the microphone for a minimum of 3 hours Q How many microphones can I have connected to my hearing devices A Your sound processor s can be paired with up to three shareable Wireless Accessories microphone andTV Streamer and one Phone Clip making a total of four Wireless Accessories The Nucleus CR210 and CR230 Remotes do not impact the num...

Page 5: ...opriately Streaming signal disappears The hearing devices are out of range of the microphone Try shortening the distance between the hearing devices and the microphone A You can be over 80 feet 25 meters away from the microphones depending on the physical environment If you get out of this range and return to range within 5 minutes the hearing devices will reconnect themselves B If you get out of ...

Page 6: ...ssor 2 Turn on Phone Clip and remove silver cap Switch on Remove cap 3 Press the white pairing button on Phone Clip NOTE The LED will flash yellow indicating that pairing mode has been activated Pairing mode is active for 20 seconds It is critical to pair both devices in the same 20 seconds with the phone clip 4 Turn on ReSound Hearing Aid The hearing aid pairing is successful when the yellow flas...

Page 7: ...s 3 Turn on mobile phone s Bluetooth function and search for new Bluetooth devices Select Hearing Aid Phone from the list NOTE If mobile phone asks for passcode enter 0000 four zeros Phone Clip Pairing with Mobile Phone Phone Clip Streaming Streaming Streaming is initiated automatically through the Bluetooth paired device e g mobile phone The phone clip will automatically engage hearing devices wh...

Page 8: ... landline phone adapter which sends the signal from the phone to the Phone Clip and then to the hearing devices There is no need to pick up the phone receiver Q If I m listening to music from my phone will I miss phone calls A No any incoming phone calls will override the audio stream The music stream pauses and you will hear the ringing through your sound processor Q How do I un pair a Wireless P...

Page 9: ...ced vertically keeping it 4 12 inches 10 30cm from your mouth Do not place the Phone Clip under clothing or let it rub against your clothing during calls Incoming calls being transferred to my hearing devices without my acceptance If auto answer feature is supported by the mobile phone and has been turned on this enables you to receive calls without having to touch either phone or the Phone Clip T...

Page 10: ...d The number of flashes indicates the channel selection Pairing mode is active for 20 seconds Pushes Light Indicator Pattern Channel 1 1 2 2 3 3 4 Turn on ReSound Hearing Aid The hearing aid pairing is successful when the yellow flashing light on the TV Streamer turns solid 5 The yellow light will go back to flashing when ready for the Nucleus 6 Sound Processor pairing 6 Turn on Nucleus 6 Sound Pr...

Page 11: ...hold the Telecoil button for 3 seconds Repeat to correspond to channel CR230 Remote Assistant Click right arrow until you get to Stream Screen scroll down to desired streaming device and select okay 4 ReSound Hearing Aid Choose from one of the 5 options below to start streaming ReSound Hearing Aid Press and hold the push button for 3 seconds Repeat to correspond to channel ReSound Unite Remote Con...

Page 12: ...re may be additional cables needed for connecting Consult your local TV or audio technician if you experience difficulty getting the TV Streamer set up Q My TV does not have RCA red and white audio out jacks does that mean I can t use my TV Streamer A Many newer TVs do not have the RCA audio out jacks but do have an optical audio out jack This jack requires an additional optical Toslink cable to c...

Page 13: ...as a set and forget type of device 2 Depending on the audio device set up volume can be further adjusted at the signal source for example by turning theTV itself down In many cases this will adjust the volume of both streamed audio transmitted wirelessly to your hearing devices and non streamed audio sounds reaching the sound processor microphones in the normal fashion Of course this will also aff...

Page 14: ...et top boxes where the TV Streamer is not connected directly to the TV The streaming delay from the TV Streamer can be adjusted by following the instructions that came packaged in the TV Streamer box I ve paired to my TV Streamer and the yellow activity light is on but I don t hear any sound When I start streaming I hear the 3 tone chime and then about 10 seconds later it beeps once and there is n...

Page 15: ... audio outputs and the picture If possible try using another audio output from your TV Alternatively follow the instructions in the adjustable delay mode section of this user guide If this does not help contact your TV dealer The TV Streamer 2 audio streaming has almost no latency and does not contribute itself to any lip sync error The sound from the TV Streamer is not synchronized with the sound...

Page 16: ...update both processor and remote at the same time CR230 or CR210 Remote Troubleshooting iPhone Connectivity Q I have a new LiNX2 or ENZO2 hearing aid from ReSound and it is Made for iPhone MFi How will this impact using Phone Clip and streaming A For bimodal users it is not recommended to use MFi streaming as this will stream only to the hearing aid side In order to stream bimodally to both Nucleu...

Page 17: ...play does not become substituted by the status of the hearing instrument The Remote Control 2 and hearing instrument are not within wireless range Assure that Remote Control 2 and hearing instrument are within wireless range and repeat pairing process The Remote Control 2 and hearing instrument have not been simultaneously in pairing mode Repeat pairing process and assure that the battery doors on...

Page 18: ... a Nucleus 6 Sound Processor to wireless accessories A To pair to Nucleus 6 Sound Processor follow the simple instructions that came with the accessory Video tutorials can be located at www Cochlear com us wireless NOTE During the pairing process the ReSound Hearing Aid must be paired first followed by the Cochlear Nucleus 6 Sound Processor Q If there is a problem with a wireless accessory which c...

Page 19: ...19 ...

Page 20: ...ar Bone Anchored Solutions AB 2016 The GN ReSound Group all rights reserved The trademarks listed are owned and used by The GN ReSound Group and its related affiliates The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by Cochlear is under license 2016 Apple the Apple logo iPhone iPad and iPod touch are trademarks of Apple Inc registere...

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