5
Symptom
Cause
Possible Remedy
Sound from the microphone isn’t clear.
This could be because the hearing devices
are out of range of the microphone or
the cable connecting the microphone to
the auxiliary source may not be inserted
properly.
The microphone may be too close
to other electrical devices such as a
DVD player or stereo receiver causing
interference.
A) Try shortening the distance between
the hearing devices and the
microphone.
B) Check to make sure that it is not sitting
on top of an electrical device.
C) Ensure all cables are plugged
in appropriately.
Streaming signal disappears.
The hearing devices are out of range of the
microphone. Try shortening the distance
between the hearing devices and the
microphone.
A) You can be over 80 feet
(25 meters)
away from the microphones depending
on the physical environment. If you get
out of this range and return to range
within 5 minutes the hearing devices
will reconnect themselves.
B) If you get out of range and don’t return
within 5 minutes simply start streaming
again using one of the methods
described in this brochure.
The cable connecting the ReSound
Multi Mic or Cochlear Mini Microphone
2+ to the audio source is not inserted
completely into the ReSound Multi Mic or
Cochlear Mini Microphone 2+.
Insert the cable completely.
Microphone Troubleshooting
