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If speech is unclear, soft or too noisy: 

 
Check headset. 
Check segment meter by talking into the microphone.  If there are 
less than five segments showing, the speech may be too soft. Try 

turning up the sensitivity or ask the speaker to speak up! 
 
If the segment meter shows more than eight segments, try to reduce 
noise in the environment.  Decrease the sensitivity.  It may also be 
necessary to change the volume. 

 
 

If the processor gets wet 

If the processor is dropped in water, remove battery compartment 
and return to implant centre. 
 
If it is damp, remove the battery compartment and put it in the 
pouch supplied with the dry pack.  If you need more chemicals for 

the dry pack, they are available from pharmacies.  Leave it in the 
pouch overnight and the dry pack will absorb the excess moisture. 
 
 
For further information try the Cochlear website: 

http://www.cochlear.co.uk/support/537.asp

  

 
Information on parts and accessories can be found at: 

http://www.cochlear.co.uk/Support/490.asp

  

 

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