45
Trouble shooting
The phone can not be turned on.
●
Be sure to hold the key
[
]
for more than 2 seconds
●
Make sure the battery is properly connected to your phone
●
Remove the battery, reinstall it, and restart your phone
●
If the battery is exhausted, recharge it
The following messages may appear when the phone is switched on:
●
Enter PIN code:
PIN lock feature is enabled. Every time the phone is switched on,
PIN must be entered (if you are using your phone for the first time, you must enter
PIN code provided with the SIM card)
●
Enter PUK code:
PIN code is incorrectly entered three times, SIM card is now
blocked. Enter PUK supplied by your network operator
●
Enter phone lock code:
automatic phone lock is enabled. You must enter unlock
code before you can re-use the phone
SIM card error
●
Clean metal contacts on the SIM card with a clean cloth (do not use a solvent)
●
The SIM card is not properly seated. Install the SIM card according to the SIM
image
●
The SIM card is damaged, contact your network provider
Network failure
●
It is possible that is located in a weak signal area, move to a place with a stronger
signal
It is out of network service coverage
●
The SIM card is not valid, contact your network provider
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