Cocoon AV6185, Instruction Manual

PROBLEM

SOLUTION

My Camera Pen is not 

recording video

- Make sure the Camera Pen is charged

- Download all videos and photos from the   

  Camera Pen and then delete them to free space

- Unscrew and set the switch to V for video mode

The time is not correct 

and the WriteTime 

application is no longer 

on my Camera Pen

1. Open Notepad or TextEdit on Mac

2. In the body of the file enter the time in the   

    following format YYYY-MM-DD HH:MM:SS

3. Save the file as time.txt on the pen root    

    directory

4. Unplug and restart the Camera Pen

Photos are not clear

- Hold the Camera Pen still when taking photos

- Add more light if possible

How long do I need to 

charge the Camera Pen?

- For the first charge make sure you connect to 

  USB and charge for at least 6 hours

- For subsequent charges, connect and charge for 

  2 hours

How do I write with the 

pen?

- Twist the Camera Pen tip to expose the pen

The Camera Pen is not 

responding correctly

- Turn on the Camera Pen

- Reset the Camera Pen by inserting a small object 

   like a pin into the reset hole below the LED and   

   push in the hidden button

- When the button is correctly pushed the Camera 

   Pen will power off

11.   Troubleshooting

15

After Sales Support

Telephone: 

1300 663 907

Internet: 

           www.winplus.com.au