15
Configure Tieline SIP Interfaces and Accounts
© Tieline Pty. Ltd. 2021
6. In the Toolbox Web-GUI the red
SIP
indicator adjacent to the codec
Online
indicator also
changes to green when an account is currently registered in the codec and ready to be used
when dialing over SIP.
7. Once enabled, the SIP account can be selected when creating a new SIP connection.
Important Notes:
·
Some ISPs may block SIP traffic over UDP port 5060.
·
By default, the session port used for each SIP account is the associated SIP interface
session port. The default session port is the registered UDP port number 5060. It is also
possible to configure a custom local session port for each SIP account for compatibility
with Cisco Unified Communications Manager (CUCM). Ensure your firewall has the
required TCP and UDP ports open when receiving multiple SIP calls.
Troubleshooting SIP Registration
If a SIP account is not registering successfully please check the following:
1. Confirm all account registration information has been entered correctly.
2. Confirm the SIP interface (
SIP1
or
SIP2
) configured as the
Via
in the account is enabled.
3. Verify that the
Via
selection in the
SIP1
or
SIP2
interface settings corresponds with the
network interface being used by the codec to register the account. E.g.
LAN1
,
LAN2
.