CognitiveTPG DLXi, User Manual

Page 1: ...DLXi Desktop Label Printer DLX UG00000 Rev C 10 14 USER GUIDE POWER READY Built to Last Designed to Connect...

Page 2: ...and does not represent a commitment on the part of CognitiveTPG No part of this document may be reproduced for any reason or in any form including electronic storage and retrieval without the expresse...

Page 3: ...g Thermal Transfer Ribbon 11 Self Testing 13 Chapter 3 Installing CognitiveTPG Printer Administrator and Print Drivers 14 Downloading CognitiveTPG Printer Administrator 14 CognitiveTPG Printer Adminis...

Page 4: ...information on how to install the printer and includes all necessary user support information Package Contents The DLXi box will contain the following parts 1 DLXi Printer 1 Quick Start Guide 1 Auto R...

Page 5: ...ing unit on to initiate self test and print configuration label D On Off Switch Turns printer power On Off E Power Connector Input for auto ranging power supply F USB B Port USB Device bidirectional c...

Page 6: ...A Printhead Printing mechanism B Platen Roller Friction feed printing surface C Printhead Latches Latches for printhead mechanism D Media Guide Spindle Holds and guides label roll 2 4 2 USB Ethernet...

Page 7: ...fer Models Component TT Models Function E Ribbon Take up Driver Ribbon take up core mount and driver F Ribbon Take up Mount Flexible arm for ribbon take up core mounting G Ribbon Supply Core Mounts Ho...

Page 8: ...AC adapter to the power connector on the printer USB B Device Power OFF IMPORTANT PRIOR TO CONNECTING ANY INTERFACE CABLE AND POWER CABLE TO PRINTER MAKE SURE PRINTER IS OFF Power OFF Serial DB9 Power...

Page 9: ...tart Menu and right click the new printer Choose Printer Properties and print a test page The printer should be successfully installed To change any Bluetooth configurations please refer to the CPL Pr...

Page 10: ...ORE INFORMATION ON COGNITIVETPG APPROVED SUPPLIES CONTACT US AT 800 732 8950 OR AT COGNITIVETPG COM 1 Unpack and prepare outward wound or inward wound media for installation into printer 2 Use paper g...

Page 11: ...Thermal Transfer Ribbon NOTE THIS STEP IS FOR THERMAL TRANSFER TT DLXI PRINTERS USE ONLY COGNITIVETPG APPROVE THERMAL RIBBON FOR MORE INFORMATION ON COGNITIVETPG APPROVED SUPPLIES CALL 800 732 8950 O...

Page 12: ...e ribbon take up core 6 Align the notch on the left side of the ribbon take up core with the left ribbon take up driver Lower Printhead Do Not Latch Printhead Mechanism Click 8 Latch both sides of the...

Page 13: ...n printing begins and printer will conduct a self test and print a configuration label 3 Power OFF printer to end hexadecimal dump mode 4 Power ON printer for normal operation OFF ON NOTE AFTER PRINTI...

Page 14: ...t USB Ser COM or Ethernet connection is required for configuring your printer via this utility After downloading and installing CognitiveTPG Printer Administrator and driver files connect the printer...

Page 15: ...ter Connection radio dial 2 Select the appropriate printer from the Printer Name drop down menu 3 Click Connect NOTE FOR SERIAL CONNECTION THE DLXI DEFAULT BAUD RATE IS 9600 NOTE WHEN PRINTER IS PROPE...

Page 16: ...with DHLP enabled your server will assign an IP Address to the printer 3 Input the printer s RTEL port number Ethernet Connection Parameters IP Address Net Mask Gateway DHCP LPD RTEL RTEL Port Etherne...

Page 17: ...g Report Level Specifies the method by which the printer reports error Values None Turns error reporting Off Serial Printer sends error report to host device via serial port Serial Label Printer sends...

Page 18: ...or cPL You may also manually select EcPL or ZcPL command languages NOTE THE DLXi DOES NOT SUPPORT TPCL COMMAND LANGUAGE Thermal Mode Select direct thermal or thermal transfer based on the model of DL...

Page 19: ...xing On check box must be checked when using Bar Gap or Notch style indexing Uncheck the Indexing On box when using continuous media Label Presentation Label presentation advances media out of the pri...

Page 20: ...ts The Fonts and Objects tab lists the Fonts Formats and Graphics currently stored in the printer Loading Fonts and Objects 1 Select the Fonts and Objects tab 2 Click the Load Objects to Printer butto...

Page 21: ...inistrator 2 Click the Get Printer s Current Profile button Saving the Current Printer s Profile 1 Select the Profile Management tab in CognitiveTPG Printer Administrator 2 Click the Get Printer s Cur...

Page 22: ...rmware file and click Ok 4 Click the Update Firmware button CAUTION TURNING THE PRINTER OFF DURING FIRMWARE INSTALLATION COULD DAMAGE THE PRINTER NOTE IF YOUR COMPUTER IS CONNECTED TO THE INTERNET USE...

Page 23: ...CPL please refer to the CPL Programmers guide located on the CognitiveTPG Web site www CognitiveTPG com Sample Test Script in CPL 0 100 195 1 VARIABLE WIDTH 200 TEXT 3 5 15 PRINTER TEST END For a simp...

Page 24: ...USB scanners that provide a keyboard wedge interface can be used Keyboards and scanners can be used for menu navigation and data entry with menus and stored formats Using a USB Flash Drive This secti...

Page 25: ...green turn the printer off and remove the USB Flash Drive Loading Formats Using a USB Flash Drive 1 Create a folder on the USB flash drive at the root level named Cognitive 2 Inside the Cognitive fold...

Page 26: ...the media tray using a lint free cloth and if necessary a mild detergent solution Cleaning the Thermal Printhead and Platen 1 Open the print mechanism 2 Gently clean the printhead A platen roller B a...

Page 27: ...ss value within the printer driver Printhead Dirty Clean printhead Printing Blank Labels Incorrect Media Use direct thermal media Missing Ribbon Use print ribbon when printing to thermal transfer medi...

Page 28: ...ower up Indexing Type Gap Reference Point 0 0 upper left corner Auto Top of Form On Enable Label Present Off Advance Label 75 0 75 or 19 mm Retract Label 75 0 75 or 19 mm Delay Time Retract Label 0 se...