Coinco Guardian 6000, Operation & Service Manual

Page 1: ...Operation Service Manual 6000 TM Guardian Series ...

Page 2: ...en Change Value 27 Token Change Routing 27 Optimal Float Recomendations 28 Service Recomendations 28 SECTION 5 ADVANCED CONFIGURATION Password 29 Changing the Password 29 Password Protection Levels 30 Coin Enable 31 Coin Security Level 31 Dual Currency 32 Change Management 33 Language 34 Clear Historical Audit 34 Factory Reset 34 Disable Enable Audible Feedback 35 TABLE OF CONTENTS MDB Level 35 SE...

Page 3: ...ers incorporate a wide range of benefits including Six self replenishing coin tubes Cash accountability Two line LCD display Guardian 6000 or 3 color LED Guardian E6 Swing out payout cassette Built in self diagnostics MDB Multi Drop Bus interface optional MDB to USB converter available Field tuning for tokens slug elimination Interchangeable coin tubes enable simple payout re configuration Full su...

Page 4: ...ardian E6 A B C D E F BB US 25 10 5 5 25 25 DD US 25 10 5 5 5 5 BD US Canada 1 1 25 5 10 25 BE Canada 2 1 25 5 25 25 BF Canada 2 2 1 5 25 25 DE Canada 1 5 25 25 25 25 Guardian Series Standard Cassettes Cassette ID Country Coin Denom ination By Tube Position Guardian Guardian Naming Naming Convention Convention X6 X XX XX Protocol X MDB A Protocol A Payout Configuration Country Code US United State...

Page 5: ...ature 22 F to 160 F 30 C to 72 C Relative Humidity 20 to 95 non condensing Operating Attitude Vertical 3 Shipping Weight in Carton Approximately 5 lbs or 2 267 kilograms SECTION 1 GENERAL INFORMATION MDB Coin Changer Plug G6X Connect Pin out Line 1 34 VDC Line 2 DC Power Return Line 3 N C Line 4 Master Receive Line 5 Master Transmit Line 6 Communications Common Controller Vendor Interface Figure 1...

Page 6: ...4 490 114 05 13 200 335 28 5 367 136 32 2 249 57 13 600 15 24 3 032 77 01 487 12 38 767 19 49 14 000 355 60 1 300 33 02 921 23 39 473 12 00 3 052 77 52 1 320 33 53 1 450 36 83 238 6 05 320 8 13 CASH BOX CHUTE AREA COIN PAYOUT AREA AND COIN RETURN AREA 3 170 80 51 5 467 138 86 2 569 65 25 2 410 61 22 5 557 141 15 1 003 25 47 3 150 80 01 7 755 196 97 ...

Page 7: ...Disconnect the acceptor s ribbon cable from the changer housing see Figure 5 Lift the acceptor slightly to free the lower acceptor studs from the changer housing Place the acceptor in a clean dry area 4 Set the three mounting holes in the back of the changer housing over the mounting screws in the vending machine see Figure 6 Tighten securely by hand 5 Re install the acceptor by inserting the lowe...

Page 8: ...igure 6 Steady State Mode Power Up Sequence Power Up Sequence Typical User Display Messaging Shows current versions of software and hardware Performs self diagnostics of systems If there are errors recommendations are given Self diagnostics completed all systems functional Current tube configuration Note Some Guardian m odels may show different m essaging SW v1 1 v1 1 HW v1 MDB Checking Diagnostic...

Page 9: ...ter button Figure 8 Figure 9 Payout Cassette Release Latch 10 Load coins into the changer the tubes using one of the following 3 options Using Swing Out Payout Cas sette Rotate the Payout Cassette Release Latch downward to open the coin Payout Cassette See Figure 8 Pivot the Payout Cassette out of the changer housing to access the coin tubes See Figure 9 Once the latch has been depressed the Payou...

Page 10: ...al coin tubes Press key to pay out coins MAIN MENU Audit MAIN MENU Audit Coin Payout Buttons Coin Payout Buttons G uardian 6000 and G uardian E6 Figure 14 Coin Tube Capacities Coin Tube Capacities Qty 5 80 4 00 10 111 11 10 25 81 20 25 1 67 67 00 5 80 4 00 10 121 12 10 25 88 22 00 1 68 68 00 2 79 158 00 Country Coin Type Max Coin Count US Canada Coin Tube Capacities Coin Tube Capacities Qty 5 80 4...

Page 11: ...ultaneously press keypad hotkeys D F to Disable Float To reset float adjust the coin levels and repeat step 13 above 15 Coin tubes can be disabled so that coins in those tubes will not be used in Float calculations During use coins in tubes with the float disabled can fill to the 100 tube level This is commonly done for high use lower denomination coins e g nickels See Figure 16 on how to Enable D...

Page 12: ...s Float set at 34 00 Add 4 85 to Par changer W arning s recommended user action s displayed Changer non operational and requires immediate attention Fully Functional Fully Functional 29 15 change in tubes Float mode not used Changer Problem Changer Problem Loop Loop Loop Please see Section 7 for a list of W arning messages Status OK Tubes 29 15 Add 4 85 Float 34 00 Status OK Tubes 29 15 Float Disa...

Page 13: ...nd ing machine The cashbox coin chute is also part of the housing Coin Tube Cassette The coin cassette contains the six coin tubes that store coins for change payout The front and back halves of the cassette hinge together to form the coin return chute Rejected coins from the acceptor pass through the center of the cas sette assembly and fall out the bottom of the coin changer Accepted coins are g...

Page 14: ...ture is shown in Figure 19 The details of the Setup menu structure are shown in Figure 20 What happens if I do not complete a Guardian Series programming change and walk away part way through the change For safety purposes the Guardian times out if a programming step is not completed After about 45 seconds it will default to the prior settings Guardian 6000 Hotkeys Guardian 6000 Hotkeys Accesses M...

Page 15: ...language Delete Audit Historical data Return changer to factory settings Disable Enable changer audible feedback Assign coin routing for standard cassette Assign coin routing for custom configuration Change user password Change password protection level for menu Token Add page 26 Token Delete page 26 Token Chg Value page 27 Token Chg Rtg page 27 Slug Remove page 25 Guardian 6000 Setup Menu Structu...

Page 16: ...same as the Guardian 6000 wtih the FP 5 LCD screen serving as the changer display screen Guardian E6 Setup Keys Guardian E6 Setup Keys any individual alpha key Sets Float at current coin levels Used for manual coin payout Enters Exits Parring Assist Mode Initiates Float Paydown if enabled Enables Disables Overfill Paydown Enables Disables Float Paydown Enters Coin Routing Mode Enters Token Teach M...

Page 17: ...nitiated once either the Payout Cassette or Sorting Door is opened See Figure 23 for details If coins only need to be added to the front tubes the Sorting Door can be opened instead of the payout cassette Otherwise everything else is the same in Figure 23 2 Parring Assist Guardian E6 only Coins are loaded via the funnel with any coins in excess of the Float level being automatically rejected by th...

Page 18: ... disabled Steady state mode Tubes xx xx displays updated coin levels Par Com plete Par routine is complete D05 E25 F25 A25 B10 C05 Checking System Guardian 6000 Guardian 6000 Automated Automated Parring Parring Routine Routine Current tube configuration is shown after the cassette release lever is depressed Changer Steady State Mode Note Float must be set to use this capability 1 Depress cassette ...

Page 19: ... Parring Parring Assist Routine Assist Routine slow blink OK Sales M ode or or How Many Coins Will Route To The Tubes Parring Assist Coin Level If Changer Has Float Disabled Tube Full Level Float Paydown Enabled Tube Full Level Float Off Float Set To Exit M ode Action Mode LED Indicator 1 Insert coins in changer funnel Coin quantities up to the Float level are routed to the coin tubes Excess coins...

Page 20: ...U and scroll using arrow keys to the screen below Or FLOAT Disable Float Float Disabled Enter Scroll Scroll Guardian E6 Guardian E6 Setting Disabling Float Setting Disabling Float Changer autom atically returns to Sales M ode or or Float Off Float Set To Set Set Float Float 1 2 Note If coins are rejecting while you re adding coins to increase the Float level press D F to Disable Float Then add coi...

Page 21: ...7 for how to enable or disable Overfill Paydown for the Guardian 6000 For the Guardian E6 see Figure 28 Overfill Paydown Toggle SECTION 4 TYPICAL USAGE Guardian E6 Guardian E6 Overfill Overfill Paydown Paydown Toggle Toggle Changer autom atically returns to Sales M ode or or Float Off Float Set If currently Disabled toggles to ENABLED ENABLED If currently ENABLED toggles to DISABLED DISABLED Press...

Page 22: ...n E6 Float Float Paydown Paydown Toggle Toggle Changer automatically returns to Sales Mode or or Float Off Float Set If currently Disabled toggles to ENABLED ENABLED If currently ENABLED toggles to DISABLED DISABLED Press Hotkeys x 3 LED Indicates Feature Disabled x 3 LED Indicates Feature Enabled 1 2 3 Initiates Float Paydown if enabled Note Both Overfill Paydown and Float Paydown cannot be enabl...

Page 23: ...d Audit Total Coins Paid Qty 132 Token Sales Qty 4 Coins Accepted Qty 456 Changer Steady State Mode Guardian 6000 Audit Reporting Clear Current Data Guardian 6000 Audit Reporting Clear Current Data MAIN MENU Audit Scroll Scroll Scroll Enter Enter ENTER Pause Resum e Scrolls within screens Navigation Keys Within Audit Scrolls automatically AUDIT Current AUDIT Historical AUDIT Clear Current Enter Pa...

Page 24: ...ls will just be from the beginning of the changers service life See Figure 30 for details SECTION 4 TYPICAL USAGE Figure 31 Figure 32 Please contact your Coinco Sales Rep about customization of standard cassettes or see www coinco com A B C D E F BB US 25 10 5 5 25 25 DD US 25 10 5 5 5 5 BD US Canada 1 1 25 5 10 25 BE Canada 2 1 25 5 25 25 BF Canada 2 2 1 5 25 25 DE Canada 1 5 25 25 25 25 Guardian...

Page 25: ...bes within the payout cassette There are 5 different tube sizes for the North American market Quarter and nickel tubes can be placed in any of the six payout positions See Figure 31 Tubes for dimes 1 and 2 coins have restrictions on their placement Please refer to Figure 32 for details Each coin tube will require a specific coin shim in order to accurately pay out that coin thickness Please refer ...

Page 26: ...34 unsnap Figure 36 Programming the Coin Routing Whenever the coin tubes are changed the Guardian must be reprogrammed to route coins to the new tube locations See Cassette Con figuration Using a Custom Configuration Payout Cassette Release Latch Figure 33 ...

Page 27: ... the payout cassette Individual coin tubes have been replaced with different denomination tubes or denominations have been moved within the cassette For the Guardian 6000 there are two options for assigning coins Using a Standard Cassette Guardian 6000 only Figure 31 shows the Standard Guardian payout configurations If you are using a Standard cassette find the cassette configuration designation s...

Page 28: ...ecify the tube for enabling or disabling Action Mode LED Indicator Setup Disable Tube slow blink Guardian E6 Guardian E6 Disable Tube Toggle Disable Tube Toggle Changer automatically returns to Sales Mode or or Float Off Float Set If currently Disabled toggles to ENABLED ENABLED If currently ENABLED toggles to DISABLED DISABLED x 3 LED Indicates Tube Disabled x 3 LED Indicates Tube Enabled 1 3 4 N...

Page 29: ...Press and hold about 10 seconds 1 Eliminating a Slug Slugs are counterfeits or foreign coins that are used by thieves to gain credit for a higher value do mestic coin The Guardian Series changers enable simple blocking of slugs while the changer is still installed at the location Slugs can easily be blocked for the Guardian 6000 by completing the simple field tune as shown in Figure 42 You will ne...

Page 30: ... to the main controller board to correct the problem i Deleting a Token Allows the user to block acceptance of a previously tuned token See Figure 43 for how to delete a token 1 Push MENU button 2 Scroll using arrow keys to screen below Tune Established Slug Rem oved Enter Drop 9 Times Drop Com plete Tune Failure Redrop Failure Drop 10 Times Success Creating Tune Changer Steady State Mode FIELD TU...

Page 31: ...1 Push MENU button 2 Scroll using arrow keys to screen below SETUP Field Tune Tune Established Assign Nam e Assign Value Assign Route Enter Assign Nam e Options 0 to 9 Default is next available num ber Enter Enter Enter Enter TOKEN ROUTING Coin Return TOKEN ROUTING Cash Box TOKEN VALUE TKN FREE Enter FIELD TUNE Token Add Enter Decrement Count Drop Com plete Drop 10 Times Enter Scroll Scroll Succes...

Page 32: ...N 0 Enter Allows scrolling if more than one token is loaded SETUP Field Tune Enter Enter Guardian E6 Hint Guardian E6 Hint This feature is available on Guardian E6 by using the Coinco FP 5 Field Programmer Enter 1 Push MENU button 2 Scroll using arrow keys to screen below FIELD TUNE Token Chg Value FIELD TUNE Token Chg Rtg Scroll Scroll Scroll Scroll Token Token Change Routing Change Value Change ...

Page 33: ...TION 4 TYPICAL USAGE Figure 46 Recommendations Recommendations Changer Steady State Mode Enter Shows current Float setting recomm ended Optim al Float setting based on recent changer usage If there is m inim al usage to date display will show None RECOM MENDATIONS Optim al Float Scroll Scroll MAIN MENU Recommendations Enter RECOM MENDATIONS Service Float XX XX Optimal YY YY Recommend Coinco Clean ...

Page 34: ...ON 5 ADVANCED CONFIGURATION Password Change Password Level Password Change Password Level 1 Push MENU button 2 Scroll using arrow keys to screen below SETUP Password Enter Password _ _ _ _ Enter Correct Changer Steady State Mode Scroll Scroll PASSW ORD Chg Password PASSW ORD Password Level Incorrect Incorrect Password Enter Password F E E D Password FEED CANCEL or ENTER Enter Enter Enter Cancel PA...

Page 35: ...Adds Float Cassette Configuration and Coin Configuration See Figure 48 for a visual representation of the Password Protection Levels Figure 47 shows how to change the level SECTION 5 ADVANCED CONFIGURATION LEVEL 3 LEVEL 3 LEVEL 2 LEVEL 2 Change Password Password Level Factory Reset Clear Historical Audit LEVEL 1 LEVEL 1 Default Password Protection Levels Password Protection Levels Increasing Secur...

Page 36: ...G Coin Enable CO IN CO NFIG Change M gm t CO IN CO NFIG Security Level SETUP Coin Config Enter Scroll Scroll Scroll Scroll Select Coins to Enable Disable US25 E US 1 D US5 E US10 E To Accept All Press ENTER Enter Select Coin Disable Coin 1 Push MENU button 2 Scroll using arrow keys to screen below Changer Steady State Mode Enter Loop Loop Loop Loop Scroll Scroll Display shows current status for ea...

Page 37: ...Guardian E6 Hint Guardian E6 Hint This feature is available on Guardian E6 by using the Coinco FP 5 Field Programmer Dual Currency Coin Routing Dual Currency Coin Routing GENERAL Dual Currency Enter 1 Push MENU button 2 Scroll using arrow keys to screen below Changer Steady State Mode ENABLE COINS USD ENABLE COINS CAD Scroll Scroll Scroll Scroll Scroll Scroll Enter Scroll to desired choice and ENT...

Page 38: ...nable COIN CONFIG Change Mgm t COIN CONFIG Security Level SETUP Coin Config Enter Scroll Scroll 1 Push MENU button 2 Scroll using arrow keys to screen below Enter CHANGE MGMT Least Coin CHANGE MGMT Std Alternate Scroll Scroll Scroll First screen shows current setting Scroll to desired choice and ENTER Changer Steady State Mode Enter Guardian E6 Hint Guardian E6 Hint This feature is available on Gu...

Page 39: ...vealed e g the changer is being sold to a competitor etc See Figure 54 for more information Figure 55 Figure 54 Figure 53 Factory Reset Factory Reset This will delete ALL user settings and return the changer to the original as new configuration Data cannot be restored after this step is completed Changer Steady State Mode GENERAL Factory Reset Enter Enter Password D E F B Correct Incorrect Incorre...

Page 40: ...sh MENU Button 2 Scroll using arrow keys to screen below Guardian E6 Hint Guardian E6 Hint This feature is available on Guardian E6 by using the Coinco FP 5 Field Programmer Disable Enable Sound Disable Enable Sound G ENERAL Sound Changer Steady State Mode Enter SO UND Enable SO UND Disable Scroll Scroll Enter for ON Enter for OFF First screen shows current setting 1 Push MENU Button 2 Scroll usin...

Page 41: ...aintenance Disassembly Removing the Acceptor 1 Remove the acceptor from the changer housing by pressing the acceptor latch to the right on the front of the acceptor and then pull the escrow lever towards you away from changer housing See Figure 58 2 Disconnect the acceptor s ribbon cable from the changer housing Lift the acceptor slightly to free the lower acceptor studs from the changer housing P...

Page 42: ...lease Latch downward to open the coin payout cas sette Pivot the payout cassette out of the changer housing to access the coin tubes See Figures 60 61 4 Lift the cassette straight up off of the double hinge to remove See Figure 62 Figure 62 Figure 61 Figure 60 Payout Cassette Release Latch ...

Page 43: ... the tube Tilt the top of the tube away from the cassette and lift the tube out See Figures 62 63 Cleaning the Coin Reject Path 6 To access the Coin Reject Path for cleani ing separate the front and back halves of the cassette apart There is a hinge at the A D tube side of the cassette Spread the cassette apart at the C F tube side See Figure 64 Figure 64 Figure 63 Coin Reject Path unsnap Figure 6...

Page 44: ...he acceptor main plate inner gate surface and coin ramp See Figure 65 8 Open the acceptor Sorting Door assembly Slide the Sorting Door Latch to the left and swing the Sorting Door to the left Clean the inner surface of the front cover assembly See Figures 66 67 Figure 65 Acceptor Mainplate Coin Inlet Funnel Gate Assembly Coin Ramp Sorting Door Latch Figure 66 ...

Page 45: ... Inner Surface of Sorting Door Assembly Upper Front Cover Figure 68 Release tab Upper Back Cover Cleaning the Cashbox Chute 11 Pull the bottom of the cashbox chute out slightly away from the backside of the changer housing and slide the chute down to release Twist the chute clockwise to disengage the upper pin Clean the chute and housing coin path See Figure 69 12 If not already done remove accept...

Page 46: ... Payout Cassette Autotest begins automatically Guardian cycles and checks status of all systems Any errors are reported Close Changer to Exit Autotest Coin LEDs Coin Sense Coils Accept Gate Solenoid Sorting Gate Solenoid Coin Level Speakers Payout System Temperature Sensor Changer Changer Autotest Autotest Enter Enter 1 Push MENU Button 2 Scroll using arrow keys to screen below GENERAL Autotest Gu...

Page 47: ...eries Warning Messages The changer will notify the user of any needed corrections or service work that should be performed The Guardian Series displays two types of messages 1 Warnings soft errors that are displayed for the user s information The changer is and will remain in operation with one or more warnings 2 Out Of Service a problem that must be corrected The changer is not operational when t...

Page 48: ... Service Center for service Tube Sense Tube X Low Power Condition The noted coin tube level reading is inaccurate due to som e interference Please check for any obstructions Power to the changer has dropped below the recomm ended MDB power level Out of Service Payout Motor The changer has a Payout Motor problem and is not operational Please take it to a Coinco authorized Service Center for service...

Page 49: ...n Path Payout Issue x 2 x 2 x 2 x 2 solid Payout or Tube Sense Problem x 2 Flash Code Changer Status Beep None solid O K Float Disabled Warning Out of Service x 1 LED Status Indicator Guardian E6 Guardian E6 Flash Codes Flash Codes O K Float Enabled None Operational x 1 x 2 x 3 x 4 Escrow Detected Sort Door Cassette O pen Check Coin Path Payout Issue x 2 x 2 x 2 x 2 solid Payout or Tube Sense Prob...

Page 50: ...on Qty Guardian 6000 Guardian E6 Guardian E6 12V Wake Sleep 408818 1 Housing Payout Cassette Release Latch Assembly 1 926050 1 Bare Housing 1 2 926054 Payout Cassette Relase Latch 1 3 926055 Payout Cassette Release Latch Re turn Spring 1 4 296 6R6 6 x3 8 Phillips Screw 1 SECTION 8 PARTS LIST 1 2 3 4 ...

Page 51: ...hil Plas Screw 2 4 410016 410016 1 Guardian MDB Harness 1 5 926096 Harness Strain Relief Bracket 1 6 345 4R6 4 x 3 8 PH Phil Plas Screw 2 7 408817 1 408817 2 Drive Cover Light Pipe Assembly 1 8 410007 Chassis Harness 1 9 410023 410023 1 410023 1C Guardian Lower Printed Ciruit Board Assembly 1 10 926099 Data Port Plug 1 11 341S4R5 4 x 5 16 FH Phil SS Plas Screw 4 12 926051 1 Cashbox Chute 1 SECTION...

Page 52: ...ion Quantity Guardian 6000 Guardian E6 Guardian E6 Wake Sleep 408806 408806C Payout Assembly Complete 1 345S4R7 4 x 7 16 PH Phil S6 Plas 2 2 408805 Gearbox Assembly 1 3 926088 Coupling 1 4 926068 Payout Cover 1 2 4 3 1 SECTION 8 PARTS LIST Complete Payout Assembly ...

Page 53: ...him Assembly CAN only 408832 1 1 00 Tube Shim Assembly US CAN 408831 1 2 00 Tube Shim Assembly CAN 2 408807 408829 Rear Payout Cassette Assembly 1 3 408808 Front Payout Cassette Assembly 1 4 926100 Payout Cassette Double Hinge 1 5 Adjustable Par Rings Optional 408827 3 BB Payout Cassette 1 408827 4 BD Payout Cassette 1 408827 1 BE Payout Cassette 1 408827 2 BF Payout Cassette 1 6 926095 Payout Cas...

Page 54: ... PH Phil Type 25 Black Screw 1 3 926213 Washer 1 4 926006 Escrow Lever 1 5 926007 Escrow Spring 1 6 926001 Mainplate 1 7 926004 Gate Pin 1 8 408813 408813 1 Front Cover Assembly 1 9 926030 Internal Front Upper Cover 1 10 926028 Internal Back Upper Cover 1 11 282 6R8 6 x 1 2 FH Phil Type BT Screw 1 12 926029 Internal Front Lower Cover 1 13 926027 Internal Back Lower Cover 1 14 926038 Rear Coin Stop...

Page 55: ...3 410173C Acceptor Main Printed Circuit Board Assembly 1 3 345S4R7 4 x 7 16 PH Phil SS Plas Screw 4 4 926045 Optics Board Spacer 1 5 408812 408812C Optics Board Assembly w Coils 1 6 407981 Solenoid Frame Assembly 1 7 925288 Solenoid Spring 1 8 926019 Cashbox Plunger Yoke 1 9 345 4R4 4 x 1 4 PH Phil Plas Screw 2 10 408814 Rear Speaker Assembly 1 11 926001 Mainplate 1 12 410015 1 Chassis to Acceptor...

Page 56: ...ents USA 4 587 984 4 763 769 4 838 406 5 167 314 5 184 708 5 460 256 5 485 908 5 577 957 5 579 887 5 607 350 5 662 205 5 673 781 5 733 186 6 230 870 France 9302237 Canada CA1 223 364 and CA1 281 134 Germany DE3410924 Great Britain GB2140954 Italy IT1263618 ...

Page 57: ...3124 2013 314 725 0100 or 1 800 325 2646 Coinco Publication No 927977 Rev 2 01 07 Printed in the U S A For Canada Coin Acceptors Inc Canadian Headquarters 1 435 Four Valley Drive Concord Toronto Ontario LK4 5X5 Canada 905 738 5777 or 1 800 387 9300 www coinco com email techsupport coinco com ...