Coinco Guardian GLX, Operation & Service Manual

Page 1: ...Operation Service Manual Guardian GLX ...

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Page 3: ...Deleting a Token 28 Token Value 29 Token Routing 29 TABLE OF CONTENTS SECTION 5 ADVANCED CONFIGURATION Password 30 Changing the Password 30 Password Protection Levels 31 Coin Enable 32 Coin Security Level 32 Dual Currency 33 Change Management 34 Language 35 Clear Historical Audit 35 Factory Reset 35 Disable Enable Audible Feedback 36 MDB Level 36 Tube Sense 38 39 Software and Hardware Versions 40 ...

Page 4: ...Product Overview and Features The Guardian GLX changer incorporates a wide range of benefits including Six self replenishing coin tubes with cash accountability Built in self diagnostics MDB Multi Drop Bus interface optional MDB to USB converter available Field tuning for tokens slug elimination Interchangeable coin tubes enable simple payout re configuration Full support of Guardian GLX features ...

Page 5: ...Code US United States CA Canada EU Europe GB United Kingdom AU Australia MX Mexico RU Russia A B C D E F BB US 25 10 5 5 25 25 BD US Canada 1 1 25 5 10 25 BE Canada 2 1 25 5 25 25 BF Canada 2 2 1 5 25 25 Please contact your Coinco Sales Rep for additional configurations Cassette ID Country Coin Denomination By Tube Position Naming Convention Guardian GLX ...

Page 6: ...p max operating Operating Temperature 0 F to 150 F 18 C to 65 C Storage Temperature 22 F to 160 F 30 C to 72 C Relative Humidity 20 to 95 non condensing Operating Attitude Vertical 3 Shipping Weight in Carton Approximately 5 lbs or 2 267 kilograms SECTION 1 GENERAL INFORMATION MDB Coin Changer Plug GLX Connect Pin out Line 1 Line 2 Line 3 Line 4 Line 5 Line 6 MDB Controller Vendor Interface Figure...

Page 7: ...7 SECTION 1 GENERAL INFORMATION Dimensional Drawing inches mm Figure 2 ...

Page 8: ...n pull the escrow lever towards you away from the changer housing 3 Disconnect the two harnesses from the acceptor see Figure 5 Lift the acceptor slightly to free the lower acceptor studs from the changer housing Place the acceptor in a clean dry area 4 Set the three mounting holes in the back of the changer housing over the mounting screws in the vending machine see Figure 6 Tighten securely by h...

Page 9: ...re 7 Power Up Sequence Typical User Display Messaging Shows current versions of software and hardware Performs self diagnostics of systems If there are errors recommendations are given Self diagnostics completed all systems functional Current tube configuration Note Some Guardian models may show different messaging SW 6 00 HW 3 Exec Checking Diagnostics Diagnostics OK D05 E25 F25 A25 B10 C05 Par M...

Page 10: ...out of the coin changer housing See Figures 8 9 Refer to the coin denomination labels at the top of each coin tube and fill the 6 coin tubes to the desired level with the appropriate coins VERIFY THAT ALL COINS LAY FLAT IN EACH COIN TUBE Fill each coin tube with a minimum of 5 coins and DO NOT fill the coin tubes above the 100 mark NOTE If you do not plan on using all 6 coin tubes make sure you di...

Page 11: ...anual Payout Normal Mode Payout one or more coins from a tube Keystrokes Hold down letter key until desired coins are paid out Auto Paydown Mode Payout ALL coins in a tube Stop Coin Payout Keystrokes Hold down letter key until at least 4 coins are dispensed Press any key Note the last several coins in a tube can be paid out with individual button pushes As is typical with most changers the Guardia...

Page 12: ...st the coin levels and repeat step 13 above Figure 14 Why is it that sometimes when setting a Par Level the Par setting does not match the exact value of coins loaded in the changer This could be for a couple of different reasons The coin level sensing is accurate to within 2 coins so there could be a discrepancy based on coin stack thickness tolerances Setting Disabling Par 1 Push D F to Disable ...

Page 13: ...e coins to either the coin tubes cashbox or to the coin return chute Pressing the escrow lever physically opens the acceptor gate allowing bent coins and foreign materials to fall into the coin reject chute Movement of the front gate is also detected by the coin changer electronics and is communicated to the vending machine controller causing any customer credit to be paid back If coins are deposi...

Page 14: ...aged one coin is released from the coin tube The acceptor module sends information to the payout module for dispensing coins from the cassette Coin Level Sensing The Pulse Echo coin level sensing method emits and detects sound waves The number of coins is calculated by the amount of time it takes the emitted sound wave to reflect off the coin stack and return to be detected See Figure 16 How often...

Page 15: ...ws more information specifically on the Setup menu Menu Navigation The following views summarize menu navigation for the Guardian GLX changer General menu navigation and keypad functionality is shown in Figure 13 The special hotkeys to streamline key operations are shown in Figure 17 What happens if I do not complete a programming change For safety purposes the Guardian GLX times out if a programm...

Page 16: ...token and assign value and routing Delete previously loaded token Change token value Change token routing Block a slug from being accepted Determine which coins are and are not accepted Set change paying algorithm Select Security by coin Run autotest for changer troubleshooting Change MDB Level Communication Scale Factor Accept more than one country s coins Set baseline language Delete Audit Histo...

Page 17: ...The simplest way to par is by using the Guardian GLX s automated parring recommendations See Figure 20 for details If coins only need to be added to the front tubes the Sorting Door can be opened instead of removing the payout cassette Othewise everything else is the same in Figure 20 2 Visual Parring The Guardian GLX can also be parred visually by refilling the tubes to the approximate levels Thi...

Page 18: ...ette Insert Coins to PAR changer Add 4 85 Loop Loop Scanning Coin Counts Install payout cassette Guardian verifies status of all systems Any problems would be noted Coin tubes are scanned for updated levels Steady state mode displays updated coin levels Tubes xx xx Par Com plete Par routine is complete Insert a combination of coins that equals the displayed value 4 85 in this example If too many c...

Page 19: ...o the tubes until they are full with the balance going to the cashbox Par Paydown is commonly used to ensure the maximum change making capability is always available without having to manually fill the changer during the route visit Par Paydown is defaulted to off in the standard changer setup Scroll PAR Set Par PAR Disable Par SETUP Par PAR Overfill Paydn Scroll Scroll Enter 1 Push MENU Button 2 ...

Page 20: ...p Loop Display shows current status for each tube Enter Figure 22 Tube Enable Before putting the changer in Par Mode it is possible to set which tubes will have the Par enabled All enabled tubes will be set to the current coin level when par is enabled All disabled tubes will fill as normal By default all of the tubes are enabled See Figure 22 for how to enable disable tubes MAIN MENU Setup 20 E E...

Page 21: ...y 1 Exact Chg Sales 1 25 Exact Chg Losses 4 15 Cash to Cashbox 53 75 Time in Exact Chg 5 End Audit Total Coins Paid Qty 132 Token Sales Qty 4 Coins Accepted Qty 456 Mode Audit Reporting Clear Current Data MAIN MENU Audit Scroll Scroll Scroll Scroll Scroll Scroll Enter Enter ENTER Pause Resume Scrolls within screens Navigation Keys Within Audit Scrolls automatically AUDIT Current AUDIT Historical A...

Page 22: ...ual tubes within the payout cassette The Guardian GLX coin tube locations are designated as shown in Figure 24 Coin tubes A B C are in the front tubes D E F are in the back 3 Historical Data consists of data stored since the changer was first put in service Audit Historical Data displays the same categories of data as Current Data the totals will just be from the beginning of the changers service ...

Page 23: ...se the cassette handle and lift the coin tube cassette up then slide the cassette out of the coin changer housing See Figure 25 Reinstall the cassette front cover onto the cassette 6 Reinstall the cassette into the coin changer housing Cassette Stud Receiving Slot Cassette Stud Receiving Slot Remove the cassette front cover by first spreading the lower left and right cover tabs outward See Figure ...

Page 24: ...24 SECTION 4 TYPICAL USAGE Figure 27 Figure 28 Figure 26 Figure 29 ...

Page 25: ...signation such as BB BD etc and proceed to Figure 30 to enter this cassette configuration The Guardian GLX will automatically set the coin routing based on the selected Standard cassette A list of the Standard cassette configuration designations are available from either coinco com or your local Coinco Sales Representative Using a Custom Configuration a Custom configuration is any combination of t...

Page 26: ...te ID USD BB D05 E10 F25 A25 B10 C05 To Accept Press ENTER Scroll to select standard cassette by designation Enter Select Tube s Assign Coin Assign Tubes Assign Coins D25 E25 F A25 B05 C10 To Accept All Press ENTER Loop Enter Enter Shows configuration for entered cassette Select tube by using Right Left arrows Select coin for each tube by scrolling using Up Down arrows Loop Enter Scroll USD BD Scr...

Page 27: ...p 7 Times Drop 6 Times Drop 5 Times Drop 4 Times Eliminating a Slug Slugs are counterfeits or foreign coins that are used to gain credit The Guardian GLX enables simple blocking of slugs while the changer is still on site Slugs can easily be blocked by completing the simple field tune in Figure 31 You will need at least one sample of the slug to be blocked to tune the changer Eliminated slugs can ...

Page 28: ... Scroll Adding Deleting A Token 1 Push MENU button 2 Scroll using arrow keys to screen below SETUP Field Tune Assign Nam e Assign Value Assign Route Enter Options are 1 to 10 Default is next available Enter Enter Enter Enter TOKEN ROUTING Coin Return TOKEN ROUTING Cash Box TOKEN VALUE FREE Enter FIELD TUNE Token Add Enter Decrement Count Tune Failure Redrop Drop 10 Tim es Enter Scroll Scroll Scrol...

Page 29: ...Scroll Scroll Scroll Scroll Enter First screen shows current setting Scroll to desired choice and ENTER Initial value is current TOKEN VA LUE FREE Options Free to 12 70 TOKEN CHG VALUE TKN 1 Enter Allows scrolling if more than one token is loaded SETUP Field Tune Enter Enter Figure 33 Enter Change Token Routing Change the routing of a previously tuned token See Figure 33 for how to change the rout...

Page 30: ...rd area of the Setup menu as well as the areas defined by the Password Protection Level see below The basics of Password operation are as follows 1 The default Password for most changer configurations is D E F B 2 The CANCEL button allows you to back up while typing the password or to back out of the Password screen entirely 3 Once the correct password is entered it allows access to the user s ori...

Page 31: ...s Par Cassette Configuration and Coin Configuration See Figure 35 for a visual representation of the Password Protection Levels Figure 34 shows how to change the level SECTION 5 ADVANCED CONFIGURATION LEVEL 3 LEVEL 3 LEVEL 2 LEVEL 2 Change Password Password Level Factory Reset Clear Historical Audit LEVEL 1 LEVEL 1 Default Password Protection Levels Increasing Security Increasing Security Adds Add...

Page 32: ...ity level for each accepted coin Increasing the Coin Security Level for a coin from one to nine will make it less likely that a similar slug will be accepted yet it will also reject a higher percentage of authentic coins It is recommended that the Highest Security setting only be used in specific instances to deal with higher slug acceptance rates Scroll Scroll Loop Loop Coin Enable Coin Security ...

Page 33: ...ubes the other country s coins are automatically routed to the cashbox SECTION 5 ADVANCED CONFIGURATION Figure 37 34 Dual Currency Coin Routing GENERAL Dual Currency Enter 1 Push MENU button 2 Scroll using arrow keys to screen below ENABLE COINS USD ENABLE COINS CAD Scroll Scroll Scroll Scroll Scroll Scroll Enter Scroll to desired choice and ENTER TUBE COINS USD TUBE COINS CAD Scroll Scroll Scroll...

Page 34: ...owest denomination tube coins from a tube determined to be full and then resorts to Least Coin Payout See Figure 38 for how to change the payout algorithm Figure 38 Change Management COIN CONFIG Coin Enable COIN CONFIG Change Mgmt COIN CONFIG Security Level SETUP Coin Config Enter Scroll Scroll Scroll Scroll 1 Push MENU button 2 Scroll using arrow keys to screen below Enter CHANGE MGMT Least Coin ...

Page 35: ...setting Scroll to desired choice and ENTER Enter Factory Reset This will delete ALL user settings and return the changer to the original as new configuration Data cannot be restored after this step is completed Changer Steady State Mode GENERAL Factory Reset Enter Enter Password D E F B Correct Incorrect Incorrect Password Factory Reset CANCEL or ENTER Stop Stop 1 Push MENU Button 2 Scroll using a...

Page 36: ...t 2 MDB Level 2 this is an earlier protocol to support machines prior to the early 1990s that do not communicate properly using the MDB Level 3 above See Figure 43 for how to change the MDB Level Figure 43 Disable Enable Sound 1 Scroll using arrow keys to screen below GENERAL Sound Audible Warning Enter Audible Warning Disable Scroll Scroll Enter for ON Enter for OFF First screen shows current set...

Page 37: ...eported to the Vending Machine Controller VMC and so will not be accepted For example when MDB scale factor is set to 5 all coins that are a multiple of 5 will be reported See Figure 44 for how to change the MDB Scale Factor Figure 44 MDB Decimal Point Allows user to set the MDB decimal point The MDB decimal point sets the number of decimal places reported to the Vending Machine Controller VMC See...

Page 38: ...sed on coins being routed to the coin tubes through the acceptor or dispensed by the changer payout 2 Sort Door Close When enabled default setting the changer will use the scanned tube count when the sort door is closed 3 Cassette Close When enabled default setting the changer will use the scanned tube count when the cassette is closed 4 Hotkey A B When enabled default setting the changer will sca...

Page 39: ...TION Tube Sense Enter GENERAL Tube Sense Enter 1 Push MENU button 2 Scroll using arrow keys to screen below Scroll Scroll Scroll Scroll to menu option Enter Scroll to desired option and ENTER After pressing ENTER the previous screen is displayed Enter Enter SETUP General Enter Scan On Power up Power up Enable Scroll TUBE SENSE G2 Tube Sense G2 TUBE SENSE Disable Enter Scroll Figure 46 39 Scan On H...

Page 40: ...RSION Hardware APP X XX XX BTL X XX XX CFG X XX XX TUNE X XX XX Base XX TS XX Exec XX Enter Enter SETUP General Scroll VERSION Software APP X XX XX BTL X XX XX Enter Scroll Versions Allows users to view the current software configuration and hardware versions See Figure 47 for how to display current the software executive if applicable model and hardware versions for the Guardian GLX Figure 47 SEC...

Page 41: ...or gate to the right Hold the gate to prevent it from snapping back Wipe the exposed coin ramp and inner surfaces with a damp cloth For excessively dirty units use a damp cloth and mild detergent DO NOT SUBMERGE UNIT IN WATER Maintenance Disassembly Removing the Acceptor 1 Remove the acceptor from the changer housing by pressing the acceptor release latch see Figure 48 on the front of the acceptor...

Page 42: ...oving the Coin Tubes from the Cassette 1 2 To remove an individual coin tube hold the cassette assembly then gently pull the top of the coin tube forward to unsnap the top of the tube See Figure 53 3 4 Remove the cassette front cover by first spreading the lower left and right cover tabs outward Slide the cover down to release it from the cassette See Figure 52 Tilt the top of the tube away from t...

Page 43: ...See Figure 54 2 Open the acceptor Sorting Door assembly Slide the Sorting Door Latch to the left and swing the Sorting Door to the left Clean the inner surface of the front cover assembly See Figures 55 56 Figure 54 Acceptor Mainplate Coin Inlet Funnel Gate Assembly Coin Ramp Figure 55 SECTION 6 MAINTENANCE Figure 56 Inner Surface of Sorting Door Assembly Upper Front Cover Sorting Door Latch ...

Page 44: ...per back cover out of the acceptor Clean both sides of the Upper Back Cover See Figures 58 and 59 Figure 57 Upper Front Cover Cleaning the Cashbox Chute 1 Pull the bottom of the cashbox chute out slightly away from the backside of the changer housing and slide the chute down to release it Twist the chute clockwise to disengage the upper pin Clean the chute and housing coin path See Figure 60 Figur...

Page 45: ...o assist the user These include 1 Active audible and visual feedback to make sure the changer is not inadvertently left in a non ready state 2 A changer Autotest capability to cycle and verify proper feedback of all changer systems 3 Warning and Out of Service messages to notify the user of corrections that should be made Guardian GLX Autotest Cycles and verifies proper feedback of all changer sys...

Page 46: ...roblem that must be corrected The changer is not operational when this kind of message is displayed Figure 63 shows the different types of messages and what each means All warnings are accompa nied by an audible beep if the sound is turned on See Figure 42 for how to disable enable audible feedback How do I access changer usage data The most useful data is displayed for the user in Audit Reporting...

Page 47: ...has dropped below the recommended MDB power level Out of Service Payout Motor There are multiple tube sense errors and the changer is not operational Please take it to a Coinco authorized Service Center for service The changer has a Payout Motor problem and is not operational Checkthatallharnessesareproperlyconnected Checkforajamin thepayoutsection Ifstillnonoperational please take it to a Coinco ...

Page 48: ...SECTION 8 PARTS LIST 48 410926 GLX CHANGER ASSEMBLY ...

Page 49: ...SECTION 8 PARTS LIST 49 GLX COIN TUBE ASSEMBLIES ...

Page 50: ...SECTION 8 PARTS LIST 50 410418 1 GLX ACCEPTOR FRONT VIEW ...

Page 51: ...SECTION 8 PARTS LIST 51 410418 1 GLX ACCEPTOR BACK VIEW ...

Page 52: ...SECTION 8 PARTS LIST 52 410442 4 GLX ACCEPTOR GATE ASSY ...

Page 53: ...SECTION 8 PARTS LIST 53 410245 GLX PAYOUT BASE ASSEMBLY ...

Page 54: ... more of the following patents USA 4 587 984 4 763 769 4 838 406 5 167 314 5 184 708 5 460 256 5 485 908 5 577 957 5 579 887 5 607 350 5 662 205 5 673 781 5 733 186 6 230 870 France 9302237 Canada CA1 223 364 and CA1 281 134 Germany DE3410924 Great Britain GB2140954 Italy IT1263618 ...