Coleman 5497 Series, Instructions For Use Manual

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Warranty

Limited Three Year Warranty

EXPRESS WARRANTY

Coleman Brands Pty. Ltd. (“Coleman”) warrants that for a period of three (3) years from the date of original 

retail purchase, this product will be free from defects in material and workmanship. Coleman will, depending 

on the circumstances, refund, repair or replace this product or any component of the product found to be 

defective during the warranty period. Replacement will be made with a new or remanufactured product 

or component. If the product is no longer available, replacement may be made with a similar product of 

equal or greater value. To the extent permitted by law and subject to your non-excludable rights under 

the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) and the New 

Zealand Consumer Guarantees Act, which are not limited to a one (1) year period, this is your exclusive 

remedy for any breach of this limited warranty or for any other claims otherwise relating to this limited 

warranty.

In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. 

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably 

foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to 

be of acceptable quality and the failure does not amount to a major failure.  The benefits provided under this 

warranty are in addition to and do not affect purchaser’s statutory rights under the Australian Consumer Law 

or other rights at law.

This warranty is valid for the original retail purchaser from the date of initial retail purchase and is not 

transferable. Please keep your proof of purchase documentation, such as the original sales receipt or the 

relevant credit card statement.  Proof of purchase is required to obtain warranty performance.  Coleman 

dealers, Coleman service centres, or retail stores selling Coleman® products do not have the right to alter, 

modify or in any way change the terms and conditions of this warranty. The warranty is valid only for 

products that are purchased new and unused in Australia and New Zealand, from Coleman or Coleman 

dealers or retailers.

WARRANTY EXCLUSIONS AND LIMITATIONS

THE AUSTRALIAN CONSUMER LAW PROVIDES CONSUMERS WITH CERTAIN ‘CONSUMER GUARANTEES’. 

THESE GUARANTEES APPLY WHERE THE GOODS AND SERVICES COLEMAN SUPPLIES TO YOU ARE OF A KIND 

ORDINARILY ACQUIRED FOR PERSONAL, DOMESTIC OR HOUSEHOLD USE OR COST LESS THAN $40,000, AND 

IN THE CASE OF GOODS, ARE NOT RE-SUPPLIED BY YOU. NOTHING IN THIS LIMITED WARRANTY EXCLUDES, 

RESTRICTS OR MODIFIES RIGHTS WHICH YOU HAVE UNDER THE AUSTRALIAN CONSUMER LAW IN RESPECT 

OF THE CONSUMER GUARANTEES AND ALL OF THE PROVISIONS IN THIS SECTION ARE TO BE READ SUBJECT 

TO THE AUSTRALIAN CONSUMER LAW.

This warranty does not cover: (a)normal wear of the product and/or its parts; (b) parts that are not genuine 

Coleman® parts, consumables, lost parts and accessories; (c) damage resulting from any of the following: 

negligent use or misuse of the product, commercial use of the product, use contrary to the operating 

instructions; disassembly, repair or alteration by anyone other than Coleman or Coleman service centre, 

the use of a part other than a genuine Coleman® part; or (d) acts of God, such as fire, flood, hurricanes and 

tornadoes. 

To the extent permitted by the Australian Consumer Law, 

the Competition and Consumer Regulation 2010 

and 

the

 New Zealand Consumer Guarantees Act

, Coleman’s liability is limited, depending on the circumstances, to 

refund, replacement or repair of Coleman® products or components.  

For the avoidance of doubt, any and all other warranties or conditions which are not guaranteed by the 

Australian Consumer Law, 

the Competition and Consumer Regulation 2010 

and the

 New Zealand Consumer 

Guarantees Act

 and which are not expressly included in this warranty as additional warranties or conditions 

are expressly excluded, including liability for incidental or consequential damages caused by the breach of 

any express or implied warranty or condition.  

MAKING A WARRANTY CLAIM - RETURN TO COLEMAN FOR REPAIR 

Take the product to an authorised Coleman retailer or Coleman service centre as soon as the warranty 

claim arises. You may locate the nearest authorised Coleman retailer or Coleman service centre by visiting 

www.coleman.com or calling 1800 224 350 or + 61 2 8762 5000. Please ensure that you provide a written 

description of the problem with the product, together with your contact name, address and telephone 

number and proof of purchase.  

Subject to the applicable consumer laws in your jurisdiction, you must pay for the costs of transporting the 

product, including packaging, freight and insurance costs, to an authorised Coleman retailer or Coleman 

service centre for warranty service. If the warranty claim is substantiated and accepted by Coleman, 

Coleman will at its cost, repair or replace any product or parts and return the product to you. Additionally, if 

the warranty claim is substantiated and accepted by Coleman, Coleman will reimburse you for the costs of 

transporting the product to an authorized Coleman retailer or Coleman service centre. Coleman reserves the 

right to seek reimbursement for any costs and expenses incurred for a warranty claim if the product is found 

to be in good working order.

If you have any questions regarding this warranty please call 1800 224 350 or + 61 2 8762 5000.

Coleman Brands Pty. Ltd.

ABN 74 091 681 195

Suite W2C1, 75-85 O’Riordan Street,

Sydney Corporate Park, Alexandria, NSW 2015

Australia

Telephone: 1800 224 350 or + 61 2 8762 5000

Email: customerservice@colemanaust.com.au

www.coleman.com