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Error diagnosis

In the service part of the error sequence menu, all errors and warnings will be registe-
red and indicated. This is helpful to trace back the error history of the labeller. Thus, if
an error happens frequently, it can be better identified and eliminated. The error history
also helps the technical operator in case of inquiries. Note the error numbers in indica-
ted order for further inquiries.
The description of the particular error numbers and their error texts, causes and elimi-
nation will follow.

Error #1 Not ready
Cause:

A peripheral appliance (flat printer, hotstamp etc.) has not yet released the signal

READY

 at the starting time of the labelling.

Solution:

Reducing the cadence. Reducing the time activated by the READY signal. If a G&S
flat printer GS077D is used, reducing the printing time by trimmer P1.

Error #2 Predispensing/ End of paper
Cause:

1. The lock in the traction roller or the paper brake is open.
2. The label roll is empty.

Solution:

1. Close lock of traction roller or paper brake.
2. Insert a new label roll.

Error #3 Position too small
Cause:

The  position value is too low for the actual labelling speed. The label  is sticked in fal-
se position on the goods.

Solution:

Increasing the position value or reducing of labelling speed.

Error #4 Max. speed
Cause:

The measured goods speed is higher than the entered max. labelling speed. Labelling
becomes faulty.

Solution:

Reducing the goods speed or, if possible, increasing the max. labelling speed.

5999.530-01B  13.08.98  WM

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Summary of Contents for 8600

Page 1: ...Collamat Collamat 8600 9100 8600 9100 Operating instructions Monitor Collamat Stralfors AG CH 4147 Aesch Pfeffingerring 201 Tel 41 61 756 28 28 Fax 41 61 756 29 29 5999 530 01B ...

Page 2: ...ting a branch in the function tree 10 LABELLING MODE function key 11 Label jog 11 Select program 11 Information display 12 Reset counter 12 Preset counter 12 Select counter 13 Reset nonstop 13 The PROGRAMMING menu tree 14 Change program 15 Label scanner sensitivity 15 Auto adjust 16 Manual adjust 16 Label length 17 Auto adjust 17 Manual adjust 17 Suppression of label scanner 18 Predispensing 18 Po...

Page 3: ...e 33 Self test 33 Test RAM 33 Test EEPROM 34 Test keyboard 34 Test LED 34 Test LCD 34 Test illumination 35 Test I O Controller 35 Test I O Monitor 35 Test drive 36 Remote Control 36 Working time 36 Motor running 36 Technical appendix 37 Adjusting the predispensing 37 Adjusting the label position 38 Adjusting the profiling 39 Error messages 40 Error diagnosis 41 Value table 44 Maintenance 45 Cleani...

Page 4: ...nical supporter Peripherals to the Collamat 8600 9100 must only be connected to the mains socket of the monitor These devices must be approved by Collamat Stralfors AG The specifications of the mains socket are specified in the Technical Appendix Danger notes The safety symbols and the danger advices on the Collamat 8600 9100 and in this manual must strictly be observed The Collamat 8600 9100 must...

Page 5: ...ate hazard for persons DANGER Shock hazard due to high voltage at component DANGER Hazard due to high temperature component ATTENTION ESD warning ElectroStatic Discharge The PC boards or com ponents may only be touched in an electrostatically protected environment NOTE Important or additional information to Collamat 8600 9100 or to the documentation 5999 530 01B 13 08 98 WM Page 4 49 ...

Page 6: ...as develo ped and produced by a well known manufacturer of stepper motor drives The monitor can be started or stopped by a signal from outside The operating mode is displayed to the outside by relay contacts Special characteristics of the Collamat C8600 9100 monitor Modern menu driver operation No controller or potentiometer All important parameters can be set during labelling 32 program memories ...

Page 7: ...assemblies Unsafe contact may destroy these assemblies The monitor consists of a solid metal housing Its front panel contains the controls The mains switch is installed on the back panel and is intended to connect the labeller and power The following figure is a front view A and a rear view B of the monitor Figure 1 Monitor Legend 1 Heatsink 2 Front panel 3 Cover 4 Mains switch 5 Sockets 6 Back pa...

Page 8: ...ines with 20 characters each A foil keyboard is used to enter data The keys have a well sensible action point allowing also correct inputs in a noisy environment The controls of the mo nitor are shown on the following figure Legend 1 4 line LCD 8 RUN LED 2 Labeling mode key 9 ESC key 3 Programming key 10 Keyboard 0 9 4 Configuration key 11 Key 5 Service indication key 12 ENTER key 6 RUN STOP key 1...

Page 9: ...h the operator works will be temporarily memorized so that upon a call of the previous function tree he is in the previous branch The particular function keys and the parameters which can be selected by each function key are described below RUN STOP key 6 The RUN STOP key is used to start RUN or stop STOP the Collamat The RUN state is indicated by a green LED 8 The STOP state is indicated by a red...

Page 10: ...hen depres sed the LED placed above lights up and indicates that the monitor is in programming mode The parameters of labeller and labelling are ente red in the programming mode The Figure PROGRAMMING menu tree page 14 shows the function tree of the programming mode CONFIGURATION function key 4 This key is used to select the configuration function When depres sed the LED placed above lights up and...

Page 11: ...g entered a value All minimum and maximum values of the functions are shown in the value tables of the Technical Appendix Selecting a branch in the function tree Use the up 13 and down 14 keys to select a branch of the function tree With these two keys a little cursor 1 can be moved up and down on the left of the LCD display The line where the cursor is positioned points at the branch of the funct...

Page 12: ...is pensing speed corresponds to the set fixed speed The label is dispensed by depres sing the ENTER key when the cursor is placed on this line LABELLING MODE Label Jog Select program Information display When setting up in nonstop mode the labels have to be triggered with this function so that the nonstop counter of the master does not be come asynchronous Select program This function allows to sel...

Page 13: ...s this indication mode Program 1 RUN Speed 3 0m Min Counter 000000 Position 10 0 mm Reset counter This function allows to reset the counter to zero ENTER resets the counter Counter cleared Preset counter This function allows to activate and set the preset counter Entering a value greater than zero activates the preset counter After entering return to the counter menu by de pressing the ESC key ENT...

Page 14: ...ng states during the nonstop mode This function has to be called up when a fault has occurred in nonstop mode to guaran tee a perfect labelling of the goods The Nonstop Reset is called up with ENTER The following indication confirms the execution of the reset Nonstop mode is initialized Note This function can be selected only in switched on nonstop mode Before starting this function all products b...

Page 15: ...sion Predispensing Position Speed Fixed Speed Incremental Encoder Measuring Scanner Maximum Speed Good Suppression Labelling mode Normal Labelling Multiple Labelling Delayed Predispensing Profiling Store Program Program name Program presets The PROGRAMMING menu tree has the following indication PROGRAMMING Change Program Store Program Program name Program Preset programmer operator RUN STOP User l...

Page 16: ...ing Position Speed Max Speed Good Suppression Labelling Mode Profiling Label scanner sensitivity The Label scanner sensitivity function is used to adjust the label scanner sensitivity manually or automatically This function is not necessary for mechanical label scanning LABEL SCANNER SENS Auto adjust Manual adjust programmer operator RUN STOP User level Operating mode 5999 530 01B 13 08 98 WM Page...

Page 17: ...nner can not be adjusted on the paper web an error message will be issued AUTO ADJUST AUTO ADJUST DONE Move Label with to the Gap and then TCY Value 50 press ENTER Key User level programmer operator Operating Mode STOP Manual adjust When adjusting the sensitivity manually the value is entered by hand Entering can be aborted by depressing the ESC key This function will especially be used above all ...

Page 18: ...n approxima te value When using this value a fault message may appear because due to mechanical slippage the traction roller may cover a distance exceeding the label length When the labeller stops are exceeded an error message appears Normally after automatic measurement the double or triple label length is entered by hand The advantage is that the labels not existing on the backing paper are comp...

Page 19: ...ical label scanners SUPPRESSION OF THE LABEL SCANNER Length 10 mm Predispensing The Predispensing function is used to adjust the predispensing length of the label This length specifies the distance by which the leading edge of the label is pulled for ward after scanning PREDISPENSING Value 25 4 mm If a predispensing length exceeding the label length is entered a mal function of the labeller may oc...

Page 20: ...uence the placement of the label on the goods For a good result first adjust the predispensing and then the position of the labels If afterwards the predispensing is changed the position of the goods will also be changed Attention Die position setting must not be used to compensate long distances Otherwise goods will not be labeled correctly if the goods distance is shorter than the position setti...

Page 21: ...ator Operating Mode RUN STOP Inkrementalgeber und messende Lichtschranke When measuring the speed with an incremental encoder or by a measuring light barrier the speed of the goods is measured and they are labelled with this speed SPEED INCREMENTAL ENCODER Method of measuring Choice Distance between Incremental encoder two Pulses 1 00 mm SPEED DISTANCE BETWEEN Method of measuring the Lightbeams Ch...

Page 22: ...function is used when a good e g cartons for eggs can supply more than one start pulse for labelling Entering can be aborted with the ESC key GOOD SUPPRESSION Length 100 mm Labelling mode The Labelling mode function allows the choice of three labelling modes Normal labelling Multiple labelling Delayed predispensing As a rule the Normal labelling mode is switched on and it is labelled without any s...

Page 23: ...quantity and then the distance 2 between the labels has to be entered On the goods the distance 3 between the labels is compo sed from the entered value 2 plus the gap 1 The shortest distance between leading and trailing edge of the labels on the goods is the gap distance LABELLING MODE Choice Multiple LABELLING MODE LABELLING MODE MULTIPLE MULTIPLE Count 4 Pcs Distance 10 mm User level programmer...

Page 24: ... smaller or greater than the pre dispensing Under Stop at specify after which length labelling should be stopped and passing of the goods should be waited for LABELLING MODE DELAYED PREDISPENS Choice Delayed Pre Stop at 25 mm User level programmer Operating mode STOP Course The dispensing process is started after the positioning delay and the goods have pas sed the goods scanner In the first phase...

Page 25: ... will be carried out Profiling only Collamat 9100 The Profiling function is used when a good with uneven surface should be labelled continuously The dispensing speed is constant when labelling with even surface The speed has to be varied during labelling of goods with not even surface so the label can be sticked on without folds After having activated Profiling enter the speed factor then the star...

Page 26: ...tification under a labelling program The program name is entered with the numerical keyboard and terminated with the ENTER key The figures 0 9 as well as the capital letters from A Z and some special characters can be entered When entering a character always start with a figure from 0 9 If a letter should be entered the figure can be modified by the UP and DOWN keys until the wanted letter appears...

Page 27: ... be overwritten or changed with the keyboard Before setting the default values a safety inquiry prevents a program to be overwritten by mistake Entering can be aborted by the ESC key By depressing the ENTER key the data are memorized un der the entered program number SET PROGRAM TO PROGRAM 10 default values overwrite break ESC Program No 10 execute ENTER User level programmer Operating mode STOP 5...

Page 28: ...aliano User Level Change Level Change Password Error Handling Nonstopmode Function On Master Slave Adaptermagnet ON OFF Adaptermagnet Release Delay Motor Direction Right Left Polarity IFEED Normal Inverse The indication of the CONFIGURATION menu tree is as follows CONFIGURATION User Menu Language User Level Error Handling Nonstopmode Adaptermagnet Motor direction Polarity IFEED programmer operator...

Page 29: ...ber and the operating condition USER MENU 1 Speed 50 0 m Min Counter 123456 Position 10 0 mm The following texts can be selected Speed xx xm Min Position xxxx x mm Mode Normal Delayed Predisp Multiple Preset Value xxxxxx Counter xxxxxx Name xxxxxxx Predisp xxxx x mm Goods GSC2 3 xxx Language The Language function is used to select the user language by means of the arrow keys ESC terminates the sel...

Page 30: ...lete USER LEVEL menu tree does not appear on the display and is not active if a key operated switch is installed In this case the authorization is accessed by the key operated switch Change password This function allows to enter or change a password The password serves to distinguish between the user levels Enter the password with four digits It is not indicated as plain text but the figures are r...

Page 31: ... No LSC Adjust Profiling Speed TUNIT Paper end Nonstop mode Time Control Position too short Label too long Division by zero Max Speed LSC Counter Predispensing too short Label Stock Drive not ready Rewinder full Undervoltage The exact description of the error messages and their prevention are described in the chapter Error messages in the Technical Appendix Nonstop mode The Nonstop mode function a...

Page 32: ... 5 Sec User level programmer Operating mode STOP Motor direction The Motor direction function is used to specify the direction of rotation of the labeller motor with the arrow keys right hand rotation for right hand labeller version and left hand rotation for left hand labeller version MOTOR DIRECTION Choice Right Polarity IFEED The Polarity IFEED function is used to fix the polarity of the monito...

Page 33: ...orking Time Motor running The SERVICE FUNCTIONS menu tree is indicated as SERVICE FUNCTIONS Software Version Error Sequence Selftest Remote Access Working Time Motor running Software Version With this function the actual Software version of the monitor can be interrogated It is indicated during 3 seconds after switching on the monitor COLLAMAT 9100 Version 1 13 programmer operator RUN STOP User le...

Page 34: ... indication ERROR LOGFILE 9 0 14 14 9 9 0 5 7 9 9 2 8 3 0 11 12 9 3 8 9 Self test The Self test function is used to test the electronics of monitor and drive The Self test makes an own menu available The SELF TEST menu tree indications are as follows SELFTEST Test RAM Test EEPROM Test Keyboard Test LED Test LCD Test Backlight Test I O Controller Test I O Monitor Test Drive Test RAM The Test RAM fu...

Page 35: ...T KEYBOARD TEST KEYBOARD F1 F2 F3 F4 F5 1 2 3 4 5 6 7 8 9 0 ESC ENTER Press all Keys Press all Keys Test LED The Test LED function is used to test the LED on the front panel After selection of this function all LEDs flash until the function is aborted with the ESC key TEST LED Test in progress Quit with ESC Test LCD The Test LCD function is intended to test the LCD of the control panel After selec...

Page 36: ...e controller p c board in the moni tor the following indication appears TEST I O CONTROLLER CSEE GSC1 Test failed This function should not be called up without test adapter otherwise the results will not be meaningful Test IO Monitor The interface p c board and the connections of the monitor can be tested with this function by an additional diagnosis connector All inputs and outputs are checked in...

Page 37: ...configuration in the factory The monitor remains in remote mode until the menu is abandoned with the ESC key In remote control mode the label ler is not operating REMOTE CONTROL Serial Port active 9600 Baud 8 Bits Working time The Working time function is used to indicate the total operating time of the monitor WORKING TIME Totaly 25 hrs Motor running The Motor running function is used to indicate...

Page 38: ...ngly But if the new value exceeds the old one predispensing will be corrected only after one label has been dispensed If the entered predispensing length exceeds the label length a malfunction of the label ler may result since the gap between labels is measured at a wrong time The minimum predispensing depends on the maximum labelling speed The labeller needs more time at high labelling speed to b...

Page 39: ...ate the label after detection of the goods The following diagram shows the position value vs labelling speed Position value mm 10 9 8 7 6 5 4 3 2 1 0 60 65 70 75 80 85 90 95 100 Labelling speed m min Diagram of label position vs labelling speed only Collamat 9100 Four encoder steps are required at least when measuring the speed with the incremental encoder to calculate the actual speed That means ...

Page 40: ...am are now entered for normal speed labelling In this case the value of labelling speed and of the goods speed are equal After having passed the length of profile P3 the labelling speed is increased 4 to the speed entered with the factor P4 until the trailing end of the label is detected From this point to predispension it is decelerated 5 If the trailing end of the label is reached before the pro...

Page 41: ...gnal READY not ready 2 TUNIT Paper end Traction unit not closed end of paper reached 3 Position too short Position value shorter than calculated speed 4 Max speed Measured speed higher than permitted max value 5 Label stock No label stock 6 Rewinder full Rewinder full 7 No LSC Adjust No adjustment of label scanner possible 8 Nonstop mode Error in one of the labellers in nonstop mode 9 Label too lo...

Page 42: ... of the labelling Solution Reducing the cadence Reducing the time activated by the READY signal If a G S flat printer GS077D is used reducing the printing time by trimmer P1 Error 2 Predispensing End of paper Cause 1 The lock in the traction roller or the paper brake is open 2 The label roll is empty Solution 1 Close lock of traction roller or paper brake 2 Insert a new label roll Error 3 Position...

Page 43: ...ate the error on the labeller Nonstop reset at both monitors Error 9 Label too long Cause A leading label edge could not be scanned within the entered label length The cause of this error can be as follows Missing labels on the paper web Slippage of the traction unit or loss of steps of the stepper motor due to hits on the paper web or too high frictional force Value of label length is entered too...

Page 44: ...the data to be backed up The monitor continues to operate normally Error 13 Profiling speed Cause The max profiling speed exceeds the maximum permissible labeller speed Solution Reduce the goods speed or possibly increase the max labeller speed Error 14 Time supervision Error 15 Division by 0 Cause An internal protective circuit has detected that the calculation time provided is excee ded or a cal...

Page 45: ... 1000mm 0 1 mm S P Adapter magnet time only C9100 on off 0 0 2 0s off 0 0 0 1 s S P Labelling mode normal multiple delayed on off on off only C9100 on off on off off S P Multiple quantity distance 2 24 pcs 0 5000 mm 2 10 1 pcs 1 mm S P Delayed stop at 1 250 mm 10 1 mm S P Profiling factor only C9100 start length 100 200 1 500 mm 1 500 mm 100 1 2 5 1 1 mm 1 mm S P Programs 1 32 1 S P O Program iden...

Page 46: ...are installed on the rear panel near the mains switch The monitor must be switched off and disconnected from the mains to exchange the fuses The figu re below shows the fuse holder The fuses must be replaced by the same type Mains voltage Rating Part Number 110 120V AC 10AT 250V slow blow 2 fuses 7403 0833 220 240V AC 5AT 250V slow blow 2 fuses 7403 0822 1 Mains switch 2 Fuse holder 1 2 5999 530 0...

Page 47: ...interventions Packing The monitor is shipped in a special shock proof package For shipping only this package may be used For damages due to wrong packing and shipping we refuse any guarantee The following figure shows all parts which are shipped in the package 1 Packing box 2 Monitor C8600 or C9100 3 Power cord 4 GSC and Relay connectors unassembled 5 Operating Instructions Monitor C8600 C9100 Man...

Page 48: ...cking box with the packing material and as last put the Operating Instructions behind the monitor Now the packing box can be clo sed for shipping For shipping damages due to wrong packing no guaranty will be given The monitor must be shipped in its original transportation packing Technical data of monitor Data C8600 C9100 Dimensions 375 305 155 Weight 15 kg 15 5 kg Ambient temperature 5 40 C Stora...

Page 49: ... Height Speed m min Length in transport direction Distance Labeller Speed m min Pieces min Measuring Settings Predispensing Position mm Suppression TCY value Label length Suppression Particularities Machine environment Goods transport Feeder Downstream machine Other machines in vicinity Peripherals 1 2 3 Screening Mains cable Sensor cables ESD phenomena Description Description of malfunctions Faul...

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