Columbia Weather Systems, Inc.
5
I
MPORTANT
N
OTICE
: S
HIPPING
D
AMAGE
BEFORE YOU READ ANY FURTHER, please inspect all system components for
obvious shipping damage.
The Capricorn II Plus is a precision instrument and can
be damaged by rough handling. Your unit was packaged to minimize the possibility
of damage in transit. Therefore, we recommend that you save the specially de-
signed shipping container for any future shipment of your Capricorn unit.
In the event your order arrives in damaged condition, it is important that the follow-
ing steps be taken immediately. The title transfers automatically to you, the cus-
tomer, once the material is entrusted to the transport company.
NOTE
: DO NOT RETURN THE INSTRUMENT TO COLUMBIA WEATHER until the
following steps are completed. Failure to follow this request will jeopardize your
claim.
1.
Open the container and inspect the contents. Do not throw away the container
or any damaged parts. Try to keep items in the same condition as originally
received.
2.
Notify the transport company immediately in writing, preferably by facsimile
about the shipping damage.
3.
Wait for the transport company’s representative to inspect the shipment.
4.
After inspection, request permission and a Return Materials Authorization
(RMA) number from Columbia Weather for return of the damaged instrument
by calling (503) 629-0887.
5.
Return approved items to the following address:
Columbia Weather Systems, Inc.
2240 NE Griffin Oaks Steet, Suite 100
Hillsboro, OR 97124
6.
After return permission is given and we receive the instrument, an estimate of
the cost of repair will be sent to you for submittal to the transport company as a
claim.
