background image

Step 3 

Activate your service

XFINITY

Open a web browser and go to 

www.xfinity.com/Activate

If you see the homepage, then your XFINITY Internet service is activated. 
Enjoy your new XFINITY services!

If prompted to personalize your WiFi information, you need to complete 
these screens before proceeding.

SSID

Password

Account Number

Phone Number

If prompted to enter account information, you need to authenticate your 
account first.
After completing the screens, it may take up to 20 minutes for your device 
to complete the full process.

Now you can connect any other WiFi or Ethernet devices to your network by 
repeating 

Step 2

.

That’s it, you’re done!

Enjoy your XFINITY Internet Service.

If you need help finding your new account number to complete activation:

1.  Log in to your 

My Account app

 using your User ID.

2. Tap 

Account Information

.

3.  Account number is visible. Validate the service address to make sure the address you see 

is the new address.

Summary of Contents for X1 Entertainment Operating System

Page 1: ...X1 Entertainment Operating System Here are your installation instructions Take a peek inside ...

Page 2: ...nd activate your primary set top box The primary set top box is to be used with your main television If you received a primary set top box set it up before any additional set top boxes First Connect and activate your wireless gateway The wireless gateway provides your XFINITY Internet Voice services and WiFi network If you received a wireless gateway it needs to be set up and functioning properly ...

Page 3: ...XFINITY Internet Voice Connect and activate your wireless gateway ...

Page 4: ...ct a second coax cable to the cable wall outlet XFINITY Wireless Gateway Coax cable Coax Ethernet cable Only needed if you are NOT connecting with WiFi Ethernet Power cord Power Things you might need You will need your new account number to complete activation You can locate your account number within the My Account app or online ...

Page 5: ... single port and the other end to the cable wall outlet C Plug the power cord into the back of your wireless gateway Plug the other end into an electrical outlet If your wireless gateway doesn t turn on make sure your electrical outlet works Also check if your electrical outlet is controlled by a wall switch Power Power If you have XFINITY Voice service connect your telephone to the Tel 1 connecti...

Page 6: ... web browser and move on to Step 3 With an Ethernet Cable Use a WiFi enabled device laptop tablet phone etc you used at your previous residence and connect to your WiFi network Then open a web browser If your device asks you for a PIN instead of a password click Connect using a security key instead With WiFi or ...

Page 7: ...t information you need to authenticate your account first After completing the screens it may take up to 20 minutes for your device to complete the full process Now you can connect any other WiFi or Ethernet devices to your network by repeating Step 2 That s it you re done Enjoy your XFINITY Internet Service If you need help finding your new account number to complete activation 1 Log in to your M...

Page 8: ...XFINITY TV Connect and activate your set top box ...

Page 9: ...XFINITY Set Top Box HDMI cable HDMI Coax cable Coax XFINITY Remote 2 AA batteries required Power cord Power Power TV plugged into power outlet What you will need to get started ...

Page 10: ...the splitter A Coax Cable In Screw one end of the coax cable into the Cable Out port on your set top box Screw the other end into the Cable In coax port on your TV For non HDTVs Coax Cable Out Plug one end of the HDMI cable to the HD to TV port on your set top box Plug the other end into an HDMI port on your TV Take note of which HDMI port you use on your TV You will reference it later For HDTVs C...

Page 11: ...our TV remote not your XFINITY remote to change the input source on your TV The My Account app provides easy to use tools to identify and fix common issues Also it allows you to view your balance and pay your bill To download the app search for XFINITY My Account in the Apple App Store or Google Play Store The XFINITY My Account app To activate your service you will need the Account Number B Enter...

Page 12: ...earch FAQs and get troubleshooting support at www xfinity com SelfInstall or contact a customer service expert at 1 800 XFINITY Need help Keep for future reference 2015 Comcast All rights reserved X1 MOVERS SIK 0116 ...

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