Comdial DIGITECH System Manual Download

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System Features

66-083

Detailed report sorted by stations

Detailed report sorted by account codes

Line summary report

Department summary report

A general output of all records

Upon completion of report printing, all records used for

the reports can be deleted. Any call records created

between the time the report printout was started and

completed will not be deleted. If the reports are not
deleted after they are printed, a later command to
delete records will delete all records at that point and

not just the ones that were printed in the previously

generated reports. Programming action can be taken
to always delete the records after they have been
printed. The attendant has the

to request

particular reports to be printed at any time they are

required.

Account codes can be established to allow system
users to identify calls by category or by any other
desired grouping so that costing by that category or
grouping can be reported. Department numbers can
be defined and stations assigned to different
departments so that call cost reports can be produced
on a department-by-department basis.

Feature programming is provided in call costing and

SMDA Reporting class of service programming.
Stations are assigned to specific SMDA departments

through station class of service programming. The

LCD speakerphone display of costed calls is also
enabled through station class of service programming.

CALL FORWARDING ON ALL CALLS

This feature allows a station user to designate another

station or the attendant station as the recipient of all

calls normally directed to ring at the user’s station. If

enabled when night transfer of ringing is activated, the
night ringing assignment of the station is also

forwarded. Calls that are forwarded to a recipient
station can be forwarded again from that station to
another station. Thus, two levels of call forwarding on
all calls can occur, first, from station A to station B
and then, from station B to station C. For each

intercom call that is received while calls are forwarded,
a short tone burst will occur at the user’s station as a
reminder that call

is enabled. When a

programmable button is programmed to serve as a
call forward button, the associated LED will turn on

when the button is pressed to indicate that the feature

is enabled. If the call forward button is programmed as
a second level to a

button, the LED

indication is

reserved for BLF indication. On

LCD speakerphones that are recipients of call

forwarding, the display will indicate the extension

number or station name for the station from which an
intercom call was forwarded.

CALL FORWARDING PERSONAL

Call forwarding on intercom allows a station user to
designate another station number (or the attendant
station number) to be the recipient of intercom calls
normally directed to that user’s station. For each
intercom call received while call forward is enabled, a
ring reminder (short tone burst) will be sounded at the

forwarding station to remind the user that the calls are

being forwarded. On LCD speakerphones that are
recipients of call forwarding, the display will indicate

the extension number or station name for the station
from which an intercom call was forwarded.

CALL PARK

The call park feature is similar to a manual hold
condition. A call that is parked from a particular
station can be retrieved at any station in the system by
dialing the appropriate access code. (Note: the

retrieving station cannot have access denied to the
line on which the call appears.) Calls are parked and
retrieved within the system through the use of dialing

codes. The system provides nine parking circuits

(orbits). Call park, when used

the paging

features, allows a system attendant to direct calls to

roving personnel. A call that is left in a parking orbit

for preprogrammed length of time automatically

returns to a timed hold recall condition at the station

which originally parked the call.

CALL PICKUP DIRECTED

A station user can dial a code, followed by the

extension number of a ringing station, to answer the

ringing call.

CALL PICKUP GROUP

If a call rings to any station in a pre-programmed

group and another user in the group wishes to answer
the call, that user must dial the group pickup code to
answer the call. Four different groups can exist with

any number of stations in a group. Overlap is provided

by allowing stations to be in more than one group thus

enabling those stations to pick up for stations in more

than one group. Stations within the system are placed

in logical answering groups by programming action.
Group stations together using the station class of
service programming.

CALL TRANSFER -SCREENED

Screened call transfer allows outside calls to be

transferred from one station to another, via the

intercom link, in one of two ways.

If both stations have

access to the line, a common line pickup transfer can

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