QuickQ Supervisor’s User Guide-Scout II
Oct 02
Comdial
1
1. THE SCOUT II TELEPHONE FOR
SUPERVISORS
•
QuickQ
versions using software release 3.0 (or later) allow the
use of up to nine Scout II digital wireless telephones. Using
these telephones provides users with maximum freedom to
move about within the call center. For a complete description
of the Scout II telephone, refer to document
GCA70-380, Scout
II User’s Guide for FX, DXP, DXP Plus Systems
.
• The F1 button should be programmed as the OAI button
(labeled ACD) on your Scout II telephone. This button enables
you to sign into
QuickQ
. Buttons F2, F3, and F4 should be
programmed to function the same as the three interactive
buttons on the proprietary 12-button and 24-button telephones
while
QuickQ
is active.