QuickQ Supervisor’s User Guide
Oct ‘02
Comdial
15
• The system stores numbers that ring on your line but receive no
answer. If the call has been returned by someone else, dialing
the
6
key reveals who returned the call. Everyone sharing your
line can scroll through the stored numbers and choose which
calls to return.
• While ring-no answer numbers are stored on your system, your
programmed CID button will flash. Press this button to see the
calling number, date, and time the call came in. The most recent
call appears first in the list. To see the next most recent call,
press your CID button again.
• To dial one of the numbers stored in the redial queue, press the
programmed SAVED NUMBER REDIAL button and the
system will automatically redial the number displayed.
• If your system is programmed to leave returned numbers in the
redial queue, the display shows a
6
character next to the
returned numbers. To determine who viewed the number and
returned the call, dial the
6
button.
10.3 Placing Outgoing Calls
• Select an outgoing line and dial the number. Please refer to the
Agent's User Guide
for details on placing outgoing calls.
10.4 Assigning An Account Code
• Account codes can be assigned to both incoming and outgoing
calls. Multiple account codes can be given to individual calls.
Please refer to the
Agent's User Guide
for details on assigning
account codes.
