Comdial SOLO II, Users Manualde

Page 1: ...COMDl Solo II Attendant Position This User s Guide is applicable for the fol lowing Solo II Attendant Position models l 5300X xx Rev A and later I 1 ...

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Page 3: ...ld 5 Placing Intercom Calls 6 Answering Intercom Calls 6 Transferring Outside Calls 6 Conference Calls 7 FEATURE OPERATION 9 Line Monitoring 9 Automatic Dialing 9 Station Speed Dialing I0 Redialing 11 Idle Line Preference I2 Ringing Line Preference 12 TAP Recall 12 Positive Disconnect Recall 13 All Call Paging I3 Do Not Disturb 13 Mute f 4 Message Waiting 14 Host System Messaging 14 Station Direct...

Page 4: ... MONITOR KEY HAYOSFREE c L m YOT OlST AB KEY PAD YA K YTEO DIKnm MESSAGE WAITINQ LIGHT I TERCOY YEsshoECEWER INTERCOM KEY e HOSTSYSTEYwEssAo 0 0 SELECT I TERCO LIYE Low QTAOE YEssAeI O Nm REDIN waclToR MICROPHONE OPENING IEPEUERPHOYE YOOELSI PULL OUT DIRECTORY 0 EWIBCECOYFERERC WD I IO II 20 Solo II Attendant Position Controls and Indicators ...

Page 5: ...the lines and then provide call coverage and personalized answering for telephones connected to them The Solo II Attendant Position also provides three direct con nected Centrex Private Branch Exchange CTWPBX line ap pearances plus an intercom line which can be connected to other Solo II stations or Solo II Attendant Positions The direct connected lines have indicators for ringing hold and busy Ri...

Page 6: ...then transfer a ringing call on a monitored line The memory dialing feature of the Solo II Attendant Position can be programmed to provide one key access to host system call pick up and call transfer of the monitored lines The direct con nected lines are used to access these host system features To enable one key pick up of monitored ringing Bines 0 Program the BLF memory keys 1 through 19 that ar...

Page 7: ...ature refer to host system instructions for details e Fit timed hookswitch flash if required by pressing a Store pauses where required by pressing the BOLD one pause for each action s Press SAVE and then press BLF memory key for next loca tion Dial number sequence to be stored there Repeat for each BLF memory key location or B Press O TO to end procedure NSWE To pick up a call b Observe ringing fl...

Page 8: ...system instructions NOTE If another Solo I is connected to a monitored line and also linked by intercom to the Solo I Attendant Position a call can be announced over the Intercom link using the standard Solo to Solo Intercom calling proce dure before it Is transferred 4 ...

Page 9: ...ion l Listen for dial tone l Dial number Hang up handset to end call ANSWERING A CALL Press flashing line key This step not necessary it ringing line preference is assigned and is ringing l Lift handset PLACING A CALL ON HOLD l Press HOLD To return to call on hold l Press flashing line key NOTE Any statlon can retrieve held call HOLD RECALL A held call will automatically sound three tone bursts of...

Page 10: ...ress station number memory key twice 0 When party answers e Lift handset to talk EWING INTERCQM CALLS Vo answer a wolce announced or tone ringing intercom cali a Lift handset to talk TRAFJSFERRING OUTSIDE CALLS if the line on which the call appears 1s shared by you and the station to recelwe the call e Press lTCM Call is placed on hold automatically B Press station number memory key for the desire...

Page 11: ...nternal par ties with same sine appearance e Establish outside call o Press fTCM outside call placed on hold o Press station number memory key in memory key field for desired station to be added e Ask intercom party to lift handset and to press and hold down the held line key 8 Press and hold down the line key of held outside call 0 Release line keys at your station and at intercom called sta tion...

Page 12: ...To drop intercom party from conference l Intercom called party can hang up handset OR l Press line key of line to be saved the other line will be auto matically disconnected 8 ...

Page 13: ...e con versation To cancel monttorlng l Lift handset to resume conversation OR l Press MONITOR to disconnect AUTOMATIC DIALING There are 40 auto dial storage locations available in Iwo levels of 20 locations per level The HOLD key is used in a shift func tion to get to the second level of auto dial locations To automatically dial numbers l Press desired key in memory key field for auto dial locatio...

Page 14: ...2 digits 0 Press dial pad to store digits 1 9 0 and e Press HOLD to store pause if required 0 Press TAP to store hookswitch flash if required 0 Press SAVE and repeat procedure from auto dial key selec tion for each number to be stored 0 Press MONITOR to end programming Q Record level 1 autodial ID on the index card and record level 2 autodial ID on the pull out directory To speed dials numbers Pre...

Page 15: ...ovided for the Bast number NOTE If the REDML key must be programmed for autodial it is unavailabIe as a last number redial key 8 Press REBIAL key 0 Listen for ringing or busytone Ringing Pick up handset when party answers Busy Press MONITOR to disconnect Automatic Lasf Number RediaB The last number previously dialed can be redialed repeatedly 0 Press WEDIAL key twice 0 Station places a 20 second c...

Page 16: ...key again or lift and replace handset NOTE If another station becomes active on the same line further redial action is suspended IDLE LINE PREFERENCE If your Solo station is configured for Idle Line Preference l When the handset is lifted the idle line is automatically selected for call origination unless it is already busy RINGING LINE PREFERENCE If your Solo II telephone is configured for ringin...

Page 17: ... feature l When the handset is hung up after a call is completed posi tive disconnect prevents false ring back from the host system ALL CALL PAGING For voice announce paging to all Solo stations on the intercom link via the station speaker e Press ITCM e Lift handset NOTE Station disconnects if handset is not lifted l Press ALL CALL key this is the station number memory key in memory key field for...

Page 18: ...lled station Calling station automatically disconnects To turn message waiting light off e Press twice 0 Press station number memory key in memory key field for called station Calling station automatically disconnects HOST SYSTEM MESSAGING l The message waiting light located above the HOLD key may be controlled by action taken at the host system message desk Signals from a conventional PBX system ...

Page 19: ...d with a datapotiauxiliary jack This jack is a standard RJll configured modular jack and is connected directly across line 2 This dataport is not controlled by the Solo II hookswitch It is used to connect adjunct devices such as modems and devices such as modems and data terminals to the line Some adjunct devices can be operated on the line at the same time that the Solo II is off hook on the same...

Page 20: ... information contained herein The information contained herein does not purport to cover all details or varia tions in equipment nor to provide for every possible contingency to be met in connection with installation operation or maintenance Should further informa tion be desired or should particular problems arise which are not covered sufficiently for the purchaser s purposes contact Comdial Cus...