Comfort Products, Inc.
P.O. Box 999
Memphis, TN 38101
e-mail: customerservice@comfortproducts.net
www.comfortproducts.net
LIMITED WARRANTY
Comfort Products warrants this product to be free from defects in material and workmanship for 1 year. This warranty is made by
Comfort Products only to the original end-user customer acquiring the product directly from Comfort Products’ authorized dealers
as shown by the original sales receipt. The end-user customer remedy pursuant to this warranty is limited to repair or replacement
of parts at Comfort Products’ option within a reasonable amount of time. Comfort Products reserves the right to require damaged
parts to be returned to Comfort Products upon request. Natural markings such as scars, brands, grain, variations, wrinkles, color
variations, etc. will be considered normal characteristics, and not construed as defects. Comfort Products cannot warrant leather
against scratching or scuffing, as all leather is subject to blemishes with use. Consent from Comfort Products must be obtained
before any warranty work is performed. This warranty shall not apply to any products which must be replaced because of normal
wear and tear, negligence, abuse, or “accident”, shipping damage or product use and installation other than in accordance with
written instructions or warnings. It will also not apply when a product has been modified or altered, repaired, refurbished by
someone other than Comfort Products or because of natural variations over which Comfort Products has no control. When repairing
or replacing a defective product, Comfort Products does not guarantee matching color, grain, texture or dye lots. This warranty
does not cover the cost of transportation or labor. In no event shall Comfort Products be liable in either tort or contract for any loss
or direct, special, incidental, consequential or exemplary damages. This Limited Warranty is NOT applicable to end-user customers
who use Comfort Products for rental purposes. This warranty applies only to end-user customers in the United States. All warranties
are limited to the original purchaser for normal use which is defined as a standard work week of 40 hours by a person weighing 225
lbs. or less (unless otherwise specified). For claims or questions concerning this warranty, please visit www.comfortproducts.net/
support. Comfort Products customer service can be reached via e-mail at customerservice@comfortproducts.net.
MODEL: 60-6212
SAFETY AND MAINTENANCE
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DO NOT stand on the chair. DO NOT use the chair as a stepladder.
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Use this product for seating one person at a time.
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DO NOT use this chair unless all bolts and screws are firmly secured.
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Avoid contact with sharp objects to prevent puncturing the fabric.
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Every 6 months, check all bolts and screws to ensure they are tight.
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To clean, unplug adapter and spot clean only using a damp towel and mild cleaner. First test on a small, obscure area of fabric.
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Do not use massage motors for more than 30 minutes at a time. Do not use when wet.
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Chair weight limit not to exceed 225 lbs.
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WHAT IS THE WARRANTY LENGTH?
The warranty for your specific chair or furniture item is based on the year your item was purchased. Please note that proof of purchase is required
for validation of warranty. The current warranty for seating is: one year for cushions and parts (unless otherwise specified). You do not need to
register your warranty.
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HOW IS THE WARRANTY VALIDATED?
Your warranty time period is validated by the purchase date on your original purchase receipt. (Please note that the warranty can not be validated
without your original purchase receipt).
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WHAT IS THE WEIGHT LIMIT ON MY CHAIR?
Our chairs have been tested to meet BIFMA standards, and have a weight limit of up to 225 lbs, unless stated otherwise. Please refer to your
warranty sheet or instruction manual for the weight limit on your chair.
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THE MASSAGE DOES NOT WORK. WHAT SHOULD I DO?
If the massage does not work, make sure all connections are correct. You should also try a different power outlet. If the massage still does
not work, visit our website at www.comfortproducts.net/support and request a new controller (# 61-CNTRL6212HZ) and power adapter (#
61-ADAPT6212). Do not use the massage motors for more than 30 minutes at a time. Always unplug the power adapter when massage is not in
use, or when spot-cleaning the upholstery. If you have any health concerns about using the massage feature, consult your physician. Do not use
the massage when wet.
