5
Common Troubleshooting Methods
Abnormal
symptom
Cause
Solution
Indicator not
illuminated with
no air and no
mist
•The power cord is not
properly plugged in or the
Power/Mist Control Dial is
not turned on
•Plug
the
power
cord
properly
into
a
working
outlet,
turn
on
the
Power/Mist Control Dial
Indicator
illuminated with
air and no mist
•There is no water in the
water tank
•The Power/Mist Control
Dial is not turned up
•The water tank spring float
cap is not down releasing
water
•Fill up the water tank
•Turn
Mist
Control
Dial
clockwise
•Confirm the water tank
spring float cap is not stuck
Mist with odor
•New unit
•The water in the tank is not
clean
•Open and clean the water
tank
Indicator is
illuminated with
no air or no mist
•The water level in the
water
basin tray
is too high
•Remove some water in the
unit’s water basin tray
•Screw down the water tank
spring float cap
Reduced mist
output
•There is scale formation on
the transducer
•The water is dirty or has
been stored too long
•Clean the water basin tray
and inlets
•Replace with clean water
