MAINTENANCE
HOW TO CLEAN THE TRANSDUCER:
1. Clean with clean water or citric acid if there is scale in it.
2. Brush off the scale from the surface.
3. Rinse the transducer with clean water.
HOW TO CLEAN THE BASIN HUMIDIFIER:
1. Clean the water basin with soft cloth or use citric acid if there is scale in it.
2. If scale is covering the security switch, drop citric acid for 2-5 minutes on the scale and clean it out with a brush.
3. Rinse the water basin with clean water.
HOW TO CLEAN THE CERAMIC FILTER:
1. Clean and activate the ceramic ball filter after using 1000L water regularly. Depending on water quality, if ceramic ball
is dirty, it needs to be cleaned more frequently.
2. It can be dipped in vinegar about 5 minutes. Then rinse it cleanly with clean water.
3. Put filter under the sun for 4-6 hours.
END OF SEASON CARE AND STORAGE
Empty the tank and tray of water. Clean all surfaces with a damp, soft cloth. When completely dry, store the humidifier in its
original carton, in a cool, dry, clean location. Remember to clean and inspect your humidifier before using it the next season.
TROUBLESHOOTING GUIDE
ISSUE/PROBLEM
POSSIBLE CAUSE
SOLUTION
Power lamp is off
when switched on.
Humidifier is not plugged in.
Power cord is damaged.
Humidifier is defective or malfunctioning.
Plug the humidifier into a powered
electrical socket.
Immediately discontinue use and contact
Customer Support.
Power lamp is on
when switched on, but
no mist comes out.
Humidifier is not turned on.
The target humidity is reached.
Press the power button to turn it on.
Increase the target humidity or change
mode.
Water shortage
indicator is on.
No water in the tank.
Water level is low.
The water level required has not yet
reached the vaporization compartment.
The water tank isn’t well positioned.
The humidifier isn’t on a flat surface.
The % RH of the room is over 90%.
Refill the water tank, wait at least 1 minute.
Wait at least 1 minute.
Check the positioning of tank on the base.
Check the positioning of the humidifier.
Wait until the % RH gets lower.
Humidifier produces
an unusual smell.
Humidifier is new.
Dirty water or water sitting too long.
Residual smell from diffusing aroma oil on
the aroma cotton.
Take out water tank, open cover, let it
stay 12 hours in cool position.
Clean water tank, fill with clear water.
Remove the aroma cotton, rinse it under
clean water and allow it to dry.
