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8. Tech Support

23

Please visit 

https://www.comfygomobility.com/product-registration/

       

            and register your product now. When you register your      

             ComfyGo Electric Wheelchair, you ensure that you may be   

            eligible for an extended warranty service. You will also       

            receive product updates and important news from Comfy    

      Go Mobilities. (

Simply scan QR code with your phone for    

      the Registration Link

)

- The fastest way to get support, please e-mail to             

 

support@ComfyGoMobility.com

 

All warranty and return requests you can visit for getting professional 

help: 

https://www.comfygomobility.com/warranty-or-return-request/ 

      (

Simply scan QR code with your phone for the Warranty     

      Link

)

Here are a Few Ways to Keep Your Batteries Healthy. 

- Keep your batteries at room temperature. Heat is by far the largest 

factor when it comes to reducing battery life. 

- Batteries deteriorate over time, whether they're being used or not. 

- Battery experts suggest that after 30 charges, you should allow bat-

teries to almost completely discharge. The power gauge will be recali-

brated. 

- Avoid completely discharging batteries. 

- Gradual deterioration in performance because the battery has been 

left in a discharged state. 

Summary of Contents for 6011 Lithium

Page 1: ...User Manual Warranty 6011 Lithium...

Page 2: ...ranty 26 Detail video explanation for Usage and Operations please visit our Youtube Channel Detail information on page 9th For all your spare parts need please visit www ComfyGoMobility com Don t forg...

Page 3: ...the product The annotations and illustrations in this manual may vary slightly from your actual model because we continuously improve and up grade our components and design If you are uncertain about...

Page 4: ...e 17 x17 Speed 1 6km h 0 62m 3 7m hr Max 7km h Seat height 20 from ground Armrest height 28 from ground Backrest size 15 x16 Max loading weight 265 lbs Max speed 4 mph Front wheel diameter 8 inch soli...

Page 5: ...electric wheelchair is engineered specifically to serve disabled or elderly people weighing less than 120 kg 265 lbs intended for use for operation at walking speed and is suitable for indoor and out...

Page 6: ...put part Safety of any non permanent equipment installed 2 2 Riding Notice General Riding Cautions Keep your hands on the armrest in order to fully be able to control the wheelchair We recommend pract...

Page 7: ...iding on steep hills tilt places high steps channels and any other steep incline surfaces Avoid riding on steep slopes the slope range should be less than 9 degrees Please carefully operate the contro...

Page 8: ...eight other than approved accessories to this chair as this may cause an imbalance and impact vehicle function Keep Your Wheelchair Dry at All Times Do not store or use your wheelchair in wet places I...

Page 9: ...l and use electric wheelchair based on the electromagnetic compatibility information provided Portable and mobile RF communication device will affect performance of electric wheelchair Therefore pleas...

Page 10: ...it YouTube for detailed Usage and Operations explanation Simply search ComfyGo Mobility Lightweight Foldable Electric Wheelchair Model 6011 on YouTube or scan the QR code with your smartphone s camera...

Page 11: ...ed the wire harness on the frame by plastic cable ties Picture 5 3 Usage and Operation 10 Picture 1 Take out your wheelchair from the packing box and put it on the ground Push the chair frame apart to...

Page 12: ...the right and left upper tube then use the nylon tape Picture 7 Adjust the height of the footplate unload the safety nut on either side of the footplate pull out the bolts Slide up and down telescopic...

Page 13: ...otate outward 90 degrees Outward the leg lever holder rotate to 90 degrees then pull out the leg lever Pic ture 10 Picture 11 Pinch both folding lock on both sides on the handle and flip down the push...

Page 14: ...shed in electric mode Keep your feet within the footplates don t extend them out of it Don t extend your arms out of the armrests during your driving Ensure the wheelchair not to be in freewheel mode...

Page 15: ...batteries will shorten the life cycle of your battery When battery is fully charged the power indicator will turn green Do not stop charging before fully charged this indicator is lit After charging i...

Page 16: ...instructions below to complete the charging process Step 1 Make sure the charger groove is not blocked Step 2 Make sure the electric wheelchair s power is turned off Step 3 Unplug the connections bet...

Page 17: ...explosion Only use batteries that are provided with this unit Contact your seller if you need replacement batteries While inserting the battery ensure that the battery poles are placed correctly Alway...

Page 18: ...the following parts the motor brakes battery wire connec tions Use the table below to troubleshoot the particular technical issue Technical issues can usually be detected without other service tools b...

Page 19: ...n is broken or the wire may be disconnected Four short beeps LED lights blinks four times The right motor is malfunctioning The right motor connection is broken or the connecting wire may be disconnec...

Page 20: ...oystick is not used for more than 20 minutes the power will turn off automatically and the system will enter sleep mode System can be reactivated by pressing the power button Speed adjustment The whee...

Page 21: ...lly charged batteries before embarking on long distance rides when charging is not possible Do not use the unit if only red light is shown as this means the unit requires charging Using the Joystick T...

Page 22: ...leas refrain from using organic solvents to clean as these might damage the surface The wheelchair should be cleaned about once per week If the wheel chair is used by an infectious patient it should b...

Page 23: ...monitor the controller and motor Any malfunction of these parts is indicated by the controller For more details please kindly refer to chapter of audio signal indica tion 7 3 Maintenance Checking You...

Page 24: ...n requests you can visit for getting professional help https www comfygomobility com warranty or return request Simply scan QR code with your phone for the Warranty Link Here are a Few Ways to Keep Yo...

Page 25: ...due to wear and tear such as tires fuses plastic parts glass parts lubricates etc Any fees for Inspection adjustment adding oil cleaning etc Fees for service and maintenance performed dealers as spec...

Page 26: ...www ComfyGoMobility com makes life easier...

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