Comfy Go Mobility
Email: info@comfygomobility.com,
Tel:+1 844 755 5055
19
Trouble shootings
The following represents the most common questions asked about the Fold Power Wheelchair PATRIOT
12 with regard to every day use; check this helpful guide or the operator’s manual for more information if
you have a question about using your power wheelchair.
Question
Possible causes
Answer
Why is there No Power to the
wheelchair?
1. Controller system power is not
connected.
2. Controller system CPU and
joystick are not connected.
3. Battery power is too low.
1. Connect the battery.
2. Ensure all connections
between joystick, CPU and
battery are securely tightened.
3. Charge the battery.
Why is the wheelchair noisy or
vibrating when turning?
1. Speed is set too low.
2. Motor is damaged.
1. Raise the speed. At low
speeds, the motor may sound or
feel strained.
2. Replace the motor.
Why can’t i charge the battery?
1. Charger light does not turn on.
2. Charger light is always green.
3. Charging time is stopped
before full charge is complete.
1. Replace the charger.
2. Battery is not connected, or
may need to be replaced.
3. Capacity of battery as
decrease over time. This is
normal.
Why can’t i connect the
controller?
1. Connector pins (male) on the
controller have become bent and
misaligned with connector holes
(female) on the CPU connector.
1. Using a small tool, carefully
straighten the connector pins
(male) on the controller to align
with holes (female) on the CPU
connector.
