Commander Connect Owners Manual
22
Diverting calls
To divert all calls from your Station
Before you leave your Station, you can divert all your calls to ring at another Station.
Alternatively, you can divert all external calls presented to your Station to an external number.
•
From the Idle Menu, press the Scroll Down Key (
) until ‘Station Divert’ is displayed
•
Select ‘Station Divert’
•
Select ‘Divert All Calls’
•
Enter an internal number if you want to divert all your calls to another Station
•
Enter 0 followed by an external number if you want to divert external calls to an
external number. Divert will be ignored for internal calls. For internal calls the
phone will ring (only If External diversion is set to the 'External calls only' option)
•
If your Station is allocated a voice box select 'Divert to VM'
•
Select ‘Confirm’ (Only appears if destination is an external number).
Security Warning:
It is possible that a Station may misuse the External Divert
facility. The default setting is that no Station is allowed to set the facility.
Note:
Once set the Idle Menu will show the option ‘Cancel Station Divert’. To cancel the
diversion, select ‘Cancel Station Divert’.
Note:
Broken tone will be heard at your Station until all call diversion is cancelled.
Note:
You cannot divert to a Station that has the ‘Do Not Disturb’ feature set.
Note:
Diverting an external call to an external number ties up two exchange lines. Such calls
are called trunk-to-trunk calls.
If you have ISDN lines on the switch and subscribe to the Network service 'Call Deflection', the
divert will take effect on the Commander Network. This has the advantage of no line being busy
on the switch when the Divert is activated.
From a standard telephone, the code to set and cancel the diversion is 732.
To divert your calls to you while you are at another Station
The ‘Follow Me’ feature allows you to set a call divert to another Station after you have left your
Station.
•
From the Keystation answering the calls, press the Scroll Down Key (
) until ‘Station
Divert’ is displayed
•
Select ‘Station Divert’
•
Select ‘Follow me’. You will be prompted to enter your Station number and your
Station Lock Password. (Default Password is 123). Once these details are entered
the diversion is activated.
Note:
Once set the Idle Menu on your own Station will show the option ‘Cancel Station Divert’.
To cancel the ‘Follow Me’ diversion, select ‘Cancel Station Divert’.
Note:
‘Follow Me’ will not divert a call from a Station, if the call has been previously diverted by
‘Follow Me’ to that Station.
From a standard telephone, the code is 735.
