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TROUBLESHOOTING & WARRANTY
TROUBLESHOOTING
1. In instances such as abnormal noises, smell, smoke, etc., you should immediately cut
off power and stop use.
2. If the product is not working, please check if the power supply is connected, if the
switch is put to the ON position and if fittings are installed in place.
3. Troubleshoot your problem by using the chart below. If the appliance still does
not work properly, contact W Appliance Co. customer service center or the
nearest authorized service center. Customers must never troubleshoot internal
components.
Problem
Possible Solution
Unit does not operate on any
speed or Pulse.
• Is the unit plugged in? Does the outlet work?
• Are the bowl and lid locked in place?
Food is not sliced or shredded
uniformly.
• Packing too much food in the food chute or pushing too hard on the
food pusher may cause the processed food to be irregular sliced or
shredded. Refer to the Food Processing Charts for recommended
sizes and quantities.
Unit stops and will not come
back on.
• Are the bowl and lid locked in place? They may have moved slightly
during processing.
• Is the outlet still working? Check it by plugging in a working lamp or
other appliance. You may have overloaded the circuit and blown a
fuse or tripped the circuit breaker.
• Turn unit OFF/PUSH , allow to stand for 3 to 4 minutes, and then
turn back ON. If none of these suggestions correct the problem, DO
NOT attempt to repair the unit. Call the Customer Service number to
get the name of your nearest Authorized Service Center.
Unit has a burning smell.
• There may be a residue left on the motor from the manufacturing
process, causing a slight odor during initial use. This will go
away. If a strong odor or any visible smoke appears, unplug unit
IMMEDIATELY and call the Customer Service number.
Motor seems weak.
• Are you using the recommended food size and quantity to be
processed? Refer to the Food Processing Charts for recommended
food sizes and speeds.
Cheese is not shredding well.
• Cheese should be processed immediately after being removed from
the refrigerator. Soft cheese like mozzarella must be placed in the
freezer for 30 minutes prior to processing to ensure it is firm enough
for shredding.
Vegetables are not shredding
or slicing.
• Store vegetables with high water content in the refrigerator prior to
processing. Room-temperature vegetables are less firm and do not
perform as well.
ENGLISH
Summary of Contents for CHFP4MB
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