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TROUBLESHOOTING & WARRANTY
TROUBLESHOOTING
Troubleshoot your problem by using the chart below. If the appliance still does
not work properly, contact BH HOME GOODS LLC Co. customer service center or
the nearest authorized service center. Customers must never troubleshoot internal
components.
TROUBLE
POSSIBLE REMEDY
Burner does not light
1.
Check and to see if your propane
tank is empty.
2. Turn the coupling nut about one
half to three quarters additional
turn until solid stop. Tighten by
hand only, please do not use tools.
3. Clean the burner tube.
4. Reengage burner and valve.
5. Check steps in assembly
instructions.
Low flame or gas flow dropped
suddenly
1.
Check your propane tank.
2.
Turn off gas control knob, wait
1 minute and light oven. If the
flame is still low, turn off gas
control knob and propane tank
valve. Disconnect and Reconnect
regulator and perform a leak test.
Turn on propane tank valve, wait
for 30s and then light the oven.
Flames blow out
1.
Move oven away from the wind.
2.
Refill the propane tank.
Flare-up
1.
Possible grease build up, please
clean oven.
2.
Possible excessive fat in meat,
please trim fats from meat before
cooking.
3.
Possible excessive temperature,
please adjust temperature
according.
4. Possible excessive flour on the
cooking surface, please clean the
remain flour from cooking surface.
Flashback
1.
Possible burner or burner tubes are
blocked, please turn gas control
knob off and clean burner or
burner tubes.
2.
Possible pressure drop during
ignition, please turn off pizza oven,
make sure the tank valve is fully
open.
