5 Telecontrol and Two-Way Audio
CommPact Installation Manual
37
If multiple events are sent, the Control System sends all the events before opening the audio
channel.
When using the SIA protocol for event reporting, this feature functions in "listen-in"
mode only.
5.2.3.
Two-Way Audio after Vocal Messages
If Two-Way Audio is enabled for a Vocal Message account, the user can open the audio channel by
pressing "
2
" on their telephone after the system has played all of the event messages.
The sequence for Two-Way Audio after a vocal message is as follows:
1.
An event occurs and the Control System calls the telephone number of the first Voice
Report Account chosen.
2.
When the user answers the call, the Home ID message and the relevant event message
are played.
3.
If Two-Way Audio is enabled for the Voice Report account, the user presses "
2
" on their
telephone to open the audio channel.
4.
The duration of the call is determined by the TWA/VM Timeout. Ten seconds before the
timeout expires, two short DTMF tones are sounded. To extend the call, the user presses
"
7
" on their telephone. This command restarts the timeout.
5.
To disconnect before the end of the timeout, the user presses "
*
" then "
#
" on their
telephone.
5.2.4. TWA
Follow-Me
The TWA Follow-Me feature is designed to establish a Two-Way Audio connection with the user in
the event of an alarm. For this feature to function, the account’s protocol must be defined as TWA
Follow-Me.
The sequence for a Two-Way Audio Follow-Me call is as follows:
1.
An alarm occurs.
2.
The Control System dials the programmed telephone number and sounds two DTMF tones
when you pick up the call.
3.
Press "
2
" on your telephone; the Control System opens the audio channel.
If you press "9" to answer the call, the Control System simultaneously cancels the sounder
when opening the audio channel.
4.
If the TWA mode is defined as "Simplex", (see p. 68,
10.6.11 TWA Mode), the audio
channel opens in Listen mode (microphone active/speaker mute). To switch to Speak
mode, press "
1
" on your telephone. To switch back to Listen mode, press "
0
" on your
telephone.
5.
The duration of the call is determined by the TWA/VM Timeout. Ten seconds before the
timeout expires, two short DTMF tones are sounded. To extend the call, press "
7
" on your
telephone. This command restarts the timeout.
6.
To disconnect before the end of the timeout, press "
*
" then "
#
" on your telephone.
Summary of Contents for Control system
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