Chapter 2: Get started
a short piece of coax cable (with connectors); use it to connect the
splitter to the cable outlet and then connect the Data Gateway and
TV to the splitter.
Note:
Using several splitters in a line may deteriorate the
quality of your internet connection.
Information packet Your service provider should give you a packet containing
information about your service and how to set it up. Read this
information carefully and contact your service provider if you have
any questions.
Contact your service provider
Before trying to use your new Data Gateway, contact your local service provider to establish
an Internet account. When you call, have the following information ready:
■
the Data Gateway serial number and cable MAC addresses of the unit (printed on the
Data Gateway)
■
the model number of the Data Gateway (printed on the Data Gateway)
If the Data Gateway was provided by your service provider, they already have the required
information.
In addition, you should ask your service provider the following questions:
■
Do you have any special system requirements or files that I need to download after I am
connected?
■
When can I start using my Data Gateway?
■
Do I need a user ID or password to access the Internet or my e-mail?
System requirements
The DG9450 Data Gateway operates with most computers. The following describes
requirements for each operating system; see the documentation for your system for details
on enabling and configuring networking.
To use the Data Gateway, you need DOCSIS high-speed Internet service from your service
provider.
Recommended hardware
The following hardware configuration is recommended. Computers not meeting this
configuration can still work with the DG9450, but may not be able to make maximum use of
DG9450 throughput.
■
CPU: P4, 3GHz or faster.
■
RAM: 1GB or greater.
■
Hard drive: 7200 RPM or faster.
Touchstone DG9450 Data Gateway User Guide STANDARD Revision 1.2
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