Troubleshooting
D-10
Compaq ProLiant BL20p Server Blade Setup and Installation Guide
COMPAQ CONFIDENTIAL
Writer: Christine Portillo File Name: h-appd Troubleshooting.doc
Codename: AvX Part Number: 307131-001 Last Saved On: 11/1/02 1:05 PM
Table D-5: Is the iLO Remote Console Capable of Displaying Error Information?
Answer Solution
No
An iLO problem exists. Refer to the
Compaq Integrated Lights-Out User Guide
that ships with the server blade.
Yes
Error and event logs are available for diagnosis. Determine the next action by
observing POST progress and error messages. Use the iLO system status
page to help determine the problem. Refer to Appendix C, “Server Error
Messages,” and the
Compaq Servers Troubleshooting Guide
for a complete
description of POST error messages.
System Configuration Switch Procedures
When you perform troubleshooting steps, this guide may instruct you to perform the
following procedures:
•
Clear the system configuration.
•
Access the redundant ROM.
IMPORTANT:
Do not perform these procedures until directed to do so by the troubleshooting
tables in this appendix.
To complete these procedures, you must change physical settings on the system
configuration switch (SW1). For switch locations and positions, refer to Appendix E,
“LEDs and Switches.”
