QuickSpecs
StorageWorks NAS B3000 by Compaq
DA-11339
Canada — Version 7 — September 24, 2002
15
NAS B3000 Options
CarePaq
™ Services
Remedial Services
•
Compaq Services will also provide remedial services for ongoing maintenance.
Software Product Services
•
Stand-alone telephone support
•
Software Product Subscription
Hardware Product Services
•
On-site Maintenance (includes warranty support)
•
Response time upgrades during the warranty period
•
Post-warranty coverage
Warranty Upgrade Options
•
Response – Upgrade on-site response from next business day to same day 4-hours
•
Coverage – Extend hours of coverage from 9 hours x 5 days to 24 hours x 7 days
•
Duration – Select duration of coverage for a period of 1year to multi-years
B3000 CarePaq Price Band Information
http://www.compaq.com/services/carepaq/us/priority/cp_storage.html
NOTE
: This Web site is available in English only.
Fully customized remedial services are also available. Please contact your Customer Services Department for
assistance.