U
SER
G
UIDE
79
Cannot see
other users on
network.
Operating system
database that
tracks names of
machines has not
been
synchronized, or
an update to the
database is
pending.
Select
Start > Run. Type
//
<computername>
or
//<PC IP address>
(replacing “computername” and
“PC-IP-address” with actual values).
Click
OK.
When the operating system database
updates (usually less than an hour)
this may no longer be necessary.
Firewall on PC
prevents access to
other systems on
network.
Disable firewall. Connection Point CP-2W
provides firewall protection for PCs
connected to it.
Cannot access
files or
printers of
other
computers on
the network.
File and printer
sharing not
enabled.
Open
Control Panel. Double-click
Network icon. Click Add Service. Select
File and printer sharing. Click OK.
Reboot as required.
No files or printers
are shared.
Go to PC with resource you want to share.
Right-click resource. Select
Sharing.
Select
Share this folder or printer and
create share name. Apply appropriate
permissions to folder.
Users not entered
in Windows 2000
user list.
Open
Control Panel on WIndows 2000
PC. Double-click
Users and Passwords
icon. Add each user name that should
have access to resources on Windows
2000 PC.
On PCs attempting to access Windows
2000 PC, log on using one of the user
names that was added for resource
access on the Windows 2000 PC.
Symptom
Possible Cause Solution
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