Compaq DAT AutoLoader, Reference Manual

Page 1: ...Compaq DAT AutoLoader Reference Guide Third Edition January 2000 Part Number 326817 003 Compaq Computer Corporation...

Page 2: ...ced in any form without prior written consent from Compaq Computer Corporation 2000 Compaq Computer Corporation All rights reserved Printed in the U S A The software described in this guide is furnish...

Page 3: ...Website x Compaq Authorized Reseller x Chapter 1 Overview Introduction to the DAT AutoLoader 1 1 Features 1 2 The SCSI Interface 1 3 Controller Requirements 1 3 Reliability of Backup Devices 1 3 Proj...

Page 4: ...enVMS 3 4 SCO OpenServer 3 4 Configuring the SCSI ID for SCO OpenServer 3 5 SCO UnixWare 3 6 SunSoft Solaris 3 7 Banyan VINES 3 8 Chapter 4 Operation Introduction to Magazines and Cassettes 4 1 Labeli...

Page 5: ...g After Installation 6 4 For Tru64 Unix 6 4 For Novell NetWare 6 4 For Microsoft Windows NT Systems 6 5 For SCO OpenServer Systems 6 5 For IBM OS 2 Systems 6 6 Resolving Operating Problems 6 6 Resolvi...

Page 6: ...vi Appendix C Specifications Dimensions and Weight C 1 Temperature and Humidity Range C 2 Power Requirements C 2 Air Cooling Requirement C 2 Suspended Particulate C 3 Index...

Page 7: ...t they should be pressed simultaneously USER INPUT User input appears in a different typeface and in uppercase FILENAMES File names appear in uppercase italics Menu Options Command Names Dialog Box Na...

Page 8: ...tions NOTE Text set off in this manner presents commentary sidelights or interesting points of information Symbols on Equipment These icons may be located on equipment in areas where hazardous conditi...

Page 9: ...bly marked with these symbols indicates that the component exceeds the recommended weight for one individual to handle safely WARNING To reduce the risk of personal injury or damage to the equipment o...

Page 10: ...the Compaq website by logging on to the Internet at http www compaq com Be sure to have the following information available before you call Compaq Technical support registration number if applicable...

Page 11: ...s up to eight DDS cassettes in a removable magazine which enables you to back up weeks and months of data automatically High speed file retrieval and cassette swapping typically allow access to any fi...

Page 12: ...f cleaning the heads by a factor of eight The TapeAlert feature allows software and operating systems to warn users of conditions which may occur such as a cassette nearing the end of its useful life...

Page 13: ...ith an LVD 32 bit Fast SCSI 2 Controller or higher Any of these controllers fully support the Compaq 20 40 GB DAT 8 Cassette AutoLoader IMPORTANT All SCSI devices on the same bus must either be intern...

Page 14: ...increases and eventually causes the drive to fail Capacity The best method for building hardware reliability into a backup strategy is to ensure that the backup hardware is matched to the computers Ta...

Page 15: ...e been approved by Compaq See Table 1 2 for list of approved cassettes These formats were introduced by the DDS Manufacturers Group and are approved by the American National Standards Institute ANSI a...

Page 16: ...cations laid down by the ECMA ISO IEC and ANSI standards 1 2 3 4 Figure 1 2 DDS Logo Media The Media Recognition System MRS enables drives to identify DDS grade media DDS MRS cassettes have a series o...

Page 17: ...Expectancy of Cassettes All DDS certified media are designed to withstand at least 2000 passes Under optimum environmental conditions 50 relative humidity 22 C this is equivalent to about 100 to150 ba...

Page 18: ...ccess certain areas of a cassette or there may be a high system overhead that can cause streaming to stop Both of these factors increase the number of cassette passes in a given area Because these par...

Page 19: ...s for connecting the tabletop DAT AutoLoader to a Compaq computer Installation involves the following steps 1 Configuring the DAT AutoLoader 2 Preparing the computer 3 Installing the DAT AutoLoader 4...

Page 20: ...m see Figure 2 1 The settings in the DAT AutoLoader can be changed if required by a particular system Figure 2 1 Autoloader jumper pins Table 2 1 Hardware Settings Jumper Description Default 1 SCSI ID...

Page 21: ...I ID jumper settings see Table 2 2 Table 2 2 SCSI Jumper Pins SCSI ID Bit 2 Bit 1 Bit 0 0 0 0 0 1 0 0 1 2 0 1 0 3 0 1 1 4 1 0 0 5 1 0 1 6 1 1 0 7 1 1 1 Note SCSI ID 7 is reserved for the SCSI controll...

Page 22: ...configuration switches Table 2 3 Switch Settings Switch Number Description Default 1 Reserved OFF 2 Reserved OFF 3 Reserved OFF 4 Reserved OFF 5 Terminator Power OFF 6 Reserved OFF 7 DC Control 1 OFF...

Page 23: ...rol 2 Definition OFF OFF Compression disabled at power on The host is allowed to control compression OFF ON Compression disabled at power on The host is not allowed to control compression ON OFF Compr...

Page 24: ...ipheral devices 3 Disconnect the AC main power cord from the outlet then from the computer and from all peripheral devices 4 Disassemble the system to expose the drive bay see documentation included w...

Page 25: ...g a Torx 15 screwdriver 2 Slide the AutoLoader partially into an available removable media bay Figure 2 4 Installing the DAT AutoLoader without drive rails 3 Connect the SCSI signal cable and the powe...

Page 26: ...e computer WARNING To reduce the risk of electric shock or damage to your equipment do not disable the power cord grounding feature This equipment is designed for connection to a grounded earthed powe...

Page 27: ...ick the and buttons The SCSI ID default is 6 1 Figure 2 6 External AutoLoader SCSI and options switches 2 Set the configuration switches located on the bottom 1 of the AutoLoader if required See the p...

Page 28: ...chain another DAT AutoLoader remove the external terminator Connect the SCSI cable between the AutoLoaders and then connect the terminator to the unused connector on the second AutoLoader 5 Connect th...

Page 29: ...SunSoft Solaris Banyan VINES Device Drivers Drivers are located on the Support Software Diskettes and on the Compaq SmartStart and Support Software CD The drivers on the Support Software Diskettes may...

Page 30: ...l software that might be needed Table 3 1 Microsoft Windows NT Controller Software Driver Information 32 Bit Fast SCSI 2 Controllers 32 Bit Fast Wide SCSI 2 Controllers Wide Ultra SCSI Controllers LVD...

Page 31: ...n accordance with the Compaq controller being used There are additional driver issues if you wish to use applications requiring the Advanced SCSI Programming Interface ASPI support For more informatio...

Page 32: ...s required ctape_ioctl unmapped scsi density code 0x30 DDR entry needed NOTE If the drivers are unseen after installation you need to rebuild the kernal See Chapter 6 Troubleshooting for additional in...

Page 33: ...ate README on the Compaq Support Software CD The name of the driver is CHA In addition the appropriate version of the Compaq Extended Feature Supplement EFS for SCO OpenServer is required For SCO Open...

Page 34: ...en add the correct tape driver using correct ID bus and LUN values SCO UnixWare The drivers required to support Compaq SCSI tape drives under SCO UNIX are the SCO SCSI tape stp driver and an appropria...

Page 35: ...on on identifying appropriate drivers for SCSI controllers Table 3 5 SunSoft Solaris Controller Software Driver Information 32 Bit Fast SCSI 2 Controllers 32 Bit Fast Wide SCSI 2 Controllers Wide Ultr...

Page 36: ...lers 32 Bit Fast Wide SCSI 2 Controllers Refer to the documentation from Banyan regarding the Compaq Fast SCSI 2 53C710 EISA SCSI driver Wide Ultra SCSI Controllers LVD Wide SCSI Controllers To ensure...

Page 37: ...ifying the front panel LCD message categories LCD menu screens Introduction to Magazines and Cassettes When purchasing DDS cassettes Always use cassettes labeled DDS Media Recognition System in the dr...

Page 38: ...he way into the magazine Ensure the label corners are affixed firmly on the cassettes and magazine Only paste labels to the surface and make sure there are no curled edges Never paste labels on top of...

Page 39: ...t Cassette Configuration Compaq recommends using this configuration Place cassettes in all eight positions Eight data cassettes can be used or seven data cassettes and one cleaning cassette placed in...

Page 40: ...this operation the cassette must be inserted in position 8 It can be either a data cassette or a cleaning cassette 8 Front Rear Figure 4 5 Single cassette position IMPORTANT The AutoLoader will Defau...

Page 41: ...2 and 1 into the magazine Slot 3 1 Insert the cassettes into the magazine positions in the following order 3 2 and 1 in slot 3 See Figure 4 6 NOTE Insert the DDS4 logo side up with the logo end going...

Page 42: ...er pulls the magazine in the rest of the way Figure 4 8 Loading the magazine into the DAT AutoLoader The AutoLoader does a rotation check of the cassettes If there is an incorrect cassette configurati...

Page 43: ...zine stopper down to pull the cassette from position 8 Ejecting the Magazine To eject a cassette magazine from the DAT AutoLoader press the Eject button or issue an UNLOAD command from the host The fo...

Page 44: ...se data if you force ejection of a tape The tape may also end up invalidly formatted because EOD End of Data may not have been written Force ejection only as a last resort to recover a cassette Never...

Page 45: ...hat may be in effect and can abort any SCSI operations in which the DAT AutoLoader is engaged Modes of Operation The DAT AutoLoader can operate in either Stacker or Random mode Stacker Mode In Stacker...

Page 46: ...Shows when a cassette is present 2 Busy LED Shows when activity is taking place 3 Magazine Position Where the magazine is inserted and ejected 4 Select button Selects a cassette for use 5 Eject Butto...

Page 47: ...own can never occur all the sections are shown at the same time to show their location Figure 4 11 Front panel LCD display Callout Feature Callout Feature 1 Cassette numbers 5 Cassette position in dri...

Page 48: ...he drive or a high error rate has been detected reading or writing Move the cleaning cassette from the magazine to the drive if necessary load a cleaning cassette into the magazine The cleaning cycle...

Page 49: ...to their original positions Ldr HW Error ResetReq 04xxxxxx Error This is an AutoLoader hardware error In some cases the 4 th line can display additional information about the problem or it can displa...

Page 50: ...mining the cassettes in the magazine to check for proper magazine loading and configuration Select Prevent Info This message is displayed if the SCSI command PREVENT MEDIA REMOVAL LUN 0 has been sent...

Page 51: ...e DAT AutoLoader has performed its power on self test Unload Tape x Status A cassette is being ejected from the drive and returned to the magazine x represents the cassette number Updating Firmware St...

Page 52: ...ects that mode When auto load is ON and the AutoLoader is in the one cassette mode the AutoLoader automatically loads the cassette into the drive Unload Continuous OFF ON The Unload Continuous OFF sel...

Page 53: ...mounted on a different axis Pressing the Select button will advance the arrow to the next item on the menu Pressing the Enter button will select that orientation Language English French German Spanis...

Page 54: ...ormation about cleaning Compaq tape drives refer to the Compaq website address http www compaq com Once on the site search for Whitepapers Importance of Routine Cleaning IMPORTANT Regular cleaning is...

Page 55: ...cleaning of tape drives Dropouts Caused by weak signal strength from dirty read write heads a dropout can result in reduced tape capacity and backup performance Media errors The backup tapes can be j...

Page 56: ...cassette after every 8 hours of use for 5 initial cleanings When using tape cassettes that have already been used 5 times clean the drive heads with a cleaning cassette after every 100 hours of use I...

Page 57: ...nently in the magazine it will reduce the amount of data that can be backed up to the magazine since it will only have seven positions available for data cassettes Procedure for Cleaning the Heads in...

Page 58: ...ms that potentially could cause DAT AutoLoader failures These items are covered in more detail under Eliminating Resource Conflicts Installation and Resolving Operating Problems Hardware Make sure the...

Page 59: ...devices are used be sure that each device has a unique SCSI ID The DAT AutoLoader passes the Compaq Diagnostics test Check to make sure you have the latest Options ROMPaq Run Compaq System Configurat...

Page 60: ...from diskette and restart the computer Configure all boards in the system then check the following Verify that all installed boards appear in the slot diagram Add any missing boards Verify that the sw...

Page 61: ...signal cable and power cable connections to ensure that they are properly seated 7 Replace the cables DAT AutoLoader and finally the controller For Tru64 Unix If drivers are not seen Refer to the Digi...

Page 62: ...s NT Setup program or Tape Devices applet on the Control Panel to determine if the driver is installed b Use the Devices or Tape Devices applet on the Control Panel to determine if the driver is start...

Page 63: ...3 Determine what has changed in the system since the last tape backup a If the system configuration has been changed try removing the change to see if it affects the tape backup system b If a board or...

Page 64: ...evel b If the error occurs on the same file or directory each time remove that file or directory from the backup list because it may be corrupted Correct any errors that you find with the file system...

Page 65: ...e or model number for your DAT AutoLoader Federal Communications Commission Notice Part 15 of the Federal Communications Commission FCC Rules and Regulations has established Radio Frequency RF emissio...

Page 66: ...ection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions...

Page 67: ...poration P O Box 692000 Mail Stop 530113 Houston Texas 77269 2000 or call 1 800 652 6672 1 800 OK COMPAQ For continuous quality improvement calls may be recorded or monitored For questions regarding t...

Page 68: ...t riel brouilleur du Canada European Union Notice Products with the CE Marking comply with both the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC issued by the Commission of the Eur...

Page 69: ...Regulatory Compliance Notices A 5 Japanese Notice Taiwanese Notice...

Page 70: ...amage may reduce the life expectancy of the device To prevent electrostatic damage observe the following precautions Avoid hand contact by transporting and storing products in static safe containers K...

Page 71: ...cords To provide proper ground wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors o...

Page 72: ...Weight Table C 1 Dimensions and Weight Dimension Internal AutoLoader Tabletop AutoLoader Height 82 5 mm 3 50 in 109 5 mm 4 31 in Width 146 mm 5 75 in 211 mm 8 31 in Depth 241 6 mm 9 51 in 295 5 mm 11...

Page 73: ...ting mech 40 C to 70 C T 20 C h 5 to 95 RH T 30 C h Non Operating tape 40 C to 45 C T 20 C h 20 to 80 RH T 30 C h NOTE Do not cover fan The tape drive can malfunction if the internal temperature rises...

Page 74: ...Specifications C 3 Suspended Particulate Table C 5 Suspended Particulate Action Feature Operating Less than 150 microgram m 3 Based sampling period 24 hours...

Page 75: ...software 3 8 Beginning of Media See BOM Beginning of Partition See BOP BOM 4 7 boot straps using B 2 BOP 4 7 C cables signal 2 9 Canadian Notice Avis Canadien A 4 cassettes Compaq approved 1 5 compati...

Page 76: ...erformance 1 8 configuring SCSI ID for SCO OpenServer 3 5 configuring the AutoLoader 2 2 connecting the tabletop AutoLoader 2 9 controller drivers Banyan VINES 3 8 Compaq Tru64 UNIX 3 4 OpenVMS 3 4 SC...

Page 77: ...ings 2 2 default 2 2 hardware troubleshooting 6 1 heel straps using B 2 help additional sources x Compaq website x Compq authorized resellers telephone numbers x technical support telephone numbers x...

Page 78: ...d Tape x 4 14 Select Prevent 4 14 Select x Push ENT 4 14 Select x Unload Tape y 4 14 Send Diag Checking Mecha 4 14 Space Tape x 4 15 TSL9000 Self Test Complete 4 15 Unload Tape x 4 15 Updating Firmwar...

Page 79: ...1 3 functions 1 3 interface 1 2 1 3 Seagate BackupExec 3 3 select button 4 9 sequential mode See stacker mode series number A 1 signal cable 2 9 slide stopper 4 6 illustrated 4 7 SmartStart and Suppor...

Page 80: ...B 2 troubleshooting after installation 6 4 cassettes 6 1 6 2 hardware 6 1 IBM OS 2 Systems 6 6 installation 6 3 intermittent failures 6 7 magazine problems 6 6 MRS 6 1 Novell NetWare 6 4 operating pr...