64
Printing and Copying Problems
Symptom
Solution
Printer is on, but nothing prints.
x
ý
The scan tool may be using the parallel port. Close the scan tool application.
x
ý
The printer may be improperly connected to the computer. Check the cable
connections at the All-In-One and at the computer.
x
ý
Make sure that the printer cable is IEEE 1284 compliant.
x
ý
The printer cable may be defective. Try another cable.
x
ý
Make sure your application has the A900 selected as the default printer.
x
ý
Make sure there is paper in the paper input tray.
x
ý
Make sure that your selected port is not already being used by another device.
x
ý
Make sure that the paper path is not blocked.
Printer seems to be printing, but no
characters are printing.
x
ý
Be sure the tape covering the nozzle of the print cartridge has been removed.
x
ý
The print cartridge may be out of ink.
Unexpected characters print or characters
are missing.
x
ý
Make sure that your application has the A900 selected as the default printer.
x
ý
Check the printer cable connections.
x
ý
The print head may need to be cleaned.
See
Cleaning Print Cartridges
section
.
Printer prints very slowly.
x
ý
You may be using High print quality. Adjust your Print Quality settings to
NORMAL
or
QUICK PRINT.
x
ý
Graphics print more slowly than text.
x
ý
Color prints more slowly than black.
x
ý
Special media prints more slowly than plain paper.
x
ý
Open applications affect print speed. Close other running programs if they are not
required.
The Control Panel does not respond.
x
ý
Unplug the A900 power cord, then plug it back in.
Making a local copy at 100% does not print
on a single sheet although the same size
paper is in the paper input tray.
x
ý
The A900 does not know the paper size that is loaded in the printer output tray.
Press
Setup
, use the menu key to select the
Paper Size
menu. Press the
Options
button until the correct paper size (letter, legal, A4) is displayed.
Page does not print.
x
ý
Complicated page formats may not be printable on the printer. Too many fonts
and/or complex graphics can cause this problem. Simplify your page.
The A900 doesnt respond.
x
ý
Unplug the A900 power cord, then plug back in.
x
ý
Restart Windows.
Summary of Contents for Presario A900
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