Maintenance and Service Guide
3–1
3
Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model number provided
on the service tag.
Item
Component
Description
1
Product name
This is the product name affixed to the front of the computer.
2
Serial number (s/n)
This is an alphanumeric identifier that is unique to each product.
3
Part number/Product number (p/n)
This number provides specific information about the product’s
hardware components. The part number helps a service
technician to determine what components and parts are needed.
4
Model description
This is the alphanumeric identifier used to locate documents,
drivers, and support for the computer.
5
Warranty period
This number describes the duration of the warranty period for
the computer.