When to Replace Batteries
If the BATTERY LOW/REPLACE indicator illuminates during a self-test, the
UPS may require service. The indicator will be accompanied by an audio
alarm.
Verify that battery replacement is required by allowing the UPS to charge the
battery for 12 hours, then initiate a confirming self-test. See Chapter 3,
“Operation,” for information on initiating a self-test.
NOTE
: Depending on usage and environmental conditions, batteries should last 3-6 years.
Pre-Failure Battery Warranty
The Pre-Failure Battery Warranty, standard on all Compaq Uninterruptible
Power Systems (UPS), extends the advantage of a Compaq two-year limited
warranty by applying warranty coverage to the battery before the battery
actually fails. Specifically, the Pre-Failure Battery Warranty ensures that when
customers receive notification from Compaq Power Manager Pro UPS
software that the battery may fail, the unit is replaced free of charge under the
warranty.
Compaq maintains the highest standards in the industry, as evidenced by the
Compaq Pre-Failure Battery Warranty. The Pre-Failure Battery Warranty is
beneficial in at least two significant ways:
■
Reduced total cost of ownership.
■
Reduced downtime.
Obtaining New Batteries
Contact an authorized Compaq service provider when the BATTERY
LOW/REPLACE indicator illuminates during the confirming self-test,
indicating that new batteries will be required.
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