Compaq Pro UPS 500, Operation And Reference Manual

Page 1: ...Compaq Pro UPS 500 Uninterruptible Power System UPS Operation and Reference Guide First Edition September 1999 Part Number 146293 001 Compaq Computer Corporation...

Page 2: ...ed Printed in the U S A The software described in this guide is furnished under a license agreement or nondisclosure agreement The software may be used or copied only in accordance with the terms of t...

Page 3: ...Phone Fax Surge Protector 1 3 Warranties 1 4 25 000 Computer Load Protection Guarantee 1 4 Pre Failure Battery Warranty 1 4 Chapter 2 Installation Items Supplied with the UPS Kit 2 2 Installation Guid...

Page 4: ...mmendations 3 4 Start On Battery Cold Start Operation 3 5 3 6 Front Panel Controls TEST ALARM RESET Button 3 6 Initiating a UPS Self Test 3 6 3 7 Silencing an Audio Alarm 3 7 3 8 Front Panel Indicator...

Page 5: ...ng the UPS 6 5 Appendix A Regulatory Compliance Notices Federal Communications Commission Notice A 1 Class B Equipment A 1 A 2 Declaration of Conformity A 2 Modifications A 3 Cables A 3 FCC Part 68 No...

Page 6: ...ING Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to fol...

Page 7: ...aq com Be sure to have the following information available before you call Compaq Technical support registration number if applicable Product model number s Product model name s and number s Applicabl...

Page 8: ...Chapter 1 Introduction This chapter provides information on the following topics Compaq Pro UPS 500 Models Compaq Pro UPS 500 Features Warranties 1 1...

Page 9: ...ut devoting battery power for their support Automatic Voltage Regulation Boost supports connected equipment through periods of low voltage brownouts without using battery power Intelligent communicati...

Page 10: ...extended utility power blackout the program initiates messaging across the system and starts an operating system shutdown For more information on using the Compaq Power Manager Pro UPS Software see Ch...

Page 11: ...ply with all instructions and labels The UPS is not damaged by accident other than a utility power transient misuse or abuse Pre Failure Battery Warranty The Pre Failure Battery Warranty standard on a...

Page 12: ...Installing Compaq Power Manager Pro UPS Software Connecting the UPS Phone Fax Surge Protector available on select models Verifying a Safe UPS Load Connecting Devices to the UPS Circuit Requirements C...

Page 13: ...on the installation requirements for the Compaq Power Manager Pro UPS software Battery Compaq Pro UPS 500 models are shipped with the battery already installed Power Cords and UPS Computer Interface C...

Page 14: ...ween 32 F and 104 F between 0 C and 40 C Compaq Pro UPS 500 models are intended for installation in a temperature controlled indoor area free of conductive contamination The unit must be kept dry at a...

Page 15: ...S 232 cable To avoid damaging the equipment do not use the communications cables supplied with other UPS models IMPORTANT The Compaq Power Manager Pro UPS software requires the communications port to...

Page 16: ...allows the UPS to protect a communications device from surges on a single phone line Connect a phone cord user supplied from the wall jack to the UPS connector labeled IN Connect a phone cord from yo...

Page 17: ...UPS Observe the following precautions WARNING Do not use the Compaq Pro UPS 500 for life support applications in which a malfunction or failure of a Compaq Pro UPS 500 could cause failure or signific...

Page 18: ...S rear panel See Figure 2 3 The Surge Protected Receptacle s will provide connected peripherals with surge protection without committing valuable battery power to support the peripherals during blacko...

Page 19: ...ng the UPS to Utility Power 120V and 100V Models The 120V and 100V models ship with a non detachable input power cord with a NEMA 5 15 plug Connect the UPS to a grounded utility power outlet After con...

Page 20: ...rols Connecting the UPS to Utility Power 230V Model The 230V model ships with one IEC 320 jumper power cord After exchanging the UPS IEC 320 jumper cord with your computer power cord connect your comp...

Page 21: ...e cord The grounding plug is an important safety feature Do not use extension cords IMPORTANT When the UPS is connected to utility power all receptacles will be immediately energized regardless of the...

Page 22: ...attery is charging Power is ON at the UPS receptacles The green LINE STATUS indicator is flashing The UPS audio alarm is sounding once per minute Setting Advantages Continues to charge the battery whe...

Page 23: ...formation on the following topics Operation Precautions Front Panel Overview Front Panel Controls ON STANDBY Button Front Panel Controls TEST ALARM RESET Button Front Panel Indicators and Audio Alarms...

Page 24: ...g the UPS Refer to Initiating a Self test in this chapter for more information Front Panel Overview Compaq Pro UPS 500 models feature the same front panel which includes the controls required to selec...

Page 25: ...ry charger will be turned OFF Power will be turned OFF at all UPS receptacles and all indicators will be turned OFF Before the UPS can be placed in the IDLE Mode however utility power must be absent a...

Page 26: ...ownout NOTE The ON STANDBY and IDLE UPS Operating Modes can be manually selected by the user There are however three additional UPS Operating Modes which occur automatically Battery Operate Mode While...

Page 27: ...s of the internal battery The Surge Protected Receptacles however will not supply AC power until utility power returns To Cold Start the UPS when you first plug in the unit and power is not present mo...

Page 28: ...on The TEST ALARM RESET button is a momentary switch that allows you to initiate a UPS self test or silence an audio alarm Initiating a UPS Self Test Figure 3 4 Initiating a UPS Self Test In the ON Mo...

Page 29: ...performed IMPORTANT For the Compaq 500 UPS the only method of checking the battery and circuitry functionality is by performing a UPS self test on a routine basis Silencing an Audio Alarm The UPS may...

Page 30: ...ower the UPS will return to the mode ON or STANDBY the UPS was in when power was lost ON BATTERY Indicator Yellow Illuminates whenever the UPS is operating from internal batteries After 10 seconds of...

Page 31: ...ing Remove excess load immediately and initiate a self test to clear the shutdown latch You can detect the presence of an overload by conducting a self test See Initiating a UPS Self Test in this chap...

Page 32: ...r equipment against damaging surges and line noise Connect your computer monitor and other critical equipment to these receptacles They will provide battery power during blackouts and brownouts only i...

Page 33: ...ted equipment with AC line power during normal operation They also protect your equipment against damaging surges and line noise Connect your printer and other non critical peripherals to these recept...

Page 34: ...Chapter 4 Software This chapter provides information on the following topics Software Overview Software Functions Configuration Parameters 4 1...

Page 35: ...Compaq Power Manager Pro UPS software is year 2000 ready NOTE Compaq NeoServers have UPS software pre installed NeoServer customers do not install this software Software Functions Compaq Power Manage...

Page 36: ...igure Compaq Power Manager Pro UPS software parameters through the web based interface including Communication setting Poll rate Broadcast settings Wait time before broadcasting message Enable disable...

Page 37: ...chapter provides information on the following topics Battery Precautions Charging Batteries When to Replace Batteries Pre Failure Battery Warranty Obtaining New Batteries Care and Storage of Batterie...

Page 38: ...s Set the UPS on a flat level surface and unplug the UPS Use tools with insulated handles and replace the existing batteries with new batteries of the same number and type Do not attempt to recharge b...

Page 39: ...advantage of a Compaq two year limited warranty by applying warranty coverage to the battery before the battery actually fails Specifically the Pre Failure Battery Warranty ensures that when customer...

Page 40: ...nded period recharge the batteries every 6 months Connect the UPS to utility power Allow the UPS to charge the batteries for 12 hours Disposing of Used Batteries Replacement equipment includes the ins...

Page 41: ...Chapter 6 Troubleshooting This chapter provides information on the following topics Troubleshooting During Start Troubleshooting After Start Repairing the UPS 6 1...

Page 42: ...at the utility power receptacle If desired the UPS can be used as a stand alone power source See Start On Battery Cold Start Operation in Chapter 3 Battery voltage is low because the UPS has been sto...

Page 43: ...2 seconds until you hear a beep to switch UPS to ON Mode Indicators ON BATTERY BATTERY LOW REPLACE Alarm continuous cannot be silenced Battery voltage is low Automatic shutdown is imminent Immediatel...

Page 44: ...tinguish Indicators LINE STATUS BATTERY LOW REPLACE Alarm none Battery voltage is low but line power is present and the battery is charging No action is required Indicators LINE STATUS BATTERY LOW REP...

Page 45: ...Repairing the UPS The UPS has no user serviceable parts All repairs to the UPS including battery replacement must be carried out by Compaq or a Compaq authorized service provider 6 5...

Page 46: ...hat may reasonably be expected to be installed in a residential environment that is personal computers The FCC requires devices in both classes to bear a label indicating the interference potential of...

Page 47: ...C logo United States Only This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device mus...

Page 48: ...the proper operation of your equipment If your Telephone Company does you will be given advance notice to give you an opportunity to maintain uninterrupted service If you experience trouble with this...

Page 49: ...Commission of the European Community Compliance with these directives implies conformity to the following European Norms the equivalent international standards are in brackets EN55022 CISPR 22 Electr...

Page 50: ...our UPS contains a Sealed Lead Acid battery pack There is risk of fire and burns if the battery pack is not handled properly To reduce the risk of personal injury Do not attempt to recharge the batter...

Page 51: ...Appendix B Specifications This appendix provides the following specifications Physical Specifications Input Specifications Output Specifications Battery Specifications Environmental Specifications B 1...

Page 52: ...able B 2 Input Specifications Per Model UPS Model Nominal Input Voltage Frequency Input Current On Line Voltage Range 500 120V 120VAC 60 Hz 10A 30 to 22 of nominal input voltage 500 100V 100VAC 50 60...

Page 53: ...e Protected Surge Protected 500 120V 500 300 3 x 5 15R 3 x 5 15R 500 100V 500 300 3 x 5 15R 3 x 5 15R 500 230V 500 300 2 x IEC 320 10A 1 x IEC 320 10A Table B 4 Output Current Specifications Per Model...

Page 54: ...Surge suppression Up to 6 000V spikes at current levels up to 27 000 A Spike suppression starts at voltages above nominal peak line values Handles up to 240 joules 120V and 100V models or 340 joules...

Page 55: ...ttery Recharge Rate discharged with 50 load 2 to 4 hours Environmental Specifications Table B 7 Environmental Specifications 120V 100V and 230V models Feature Specification Operating temperature 0o to...

Page 56: ...1 5 2 A 5 warnings on risk of fire or burns 5 2 A 5 replacement 3 11 5 3 A 5 specifications 5 2 B 5 battery charge indicators See BATTERY LOW REPLACE indicator BATTERY LOW REPLACE indicator overview 3...

Page 57: ...1 FCC Part 68 Notice A 3 features of the UPS 1 2 Federal Communications Commission FCC notice A 1 front panel controls ON STANDBY Button 3 3 3 4 3 5 3 6 controls TEST ALARM RESET Button 3 6 3 7 indic...

Page 58: ...lecting a UPS Operating Mode 3 3 3 4 silencing an audio alarm 3 7 start on battery cold start operation 3 5 output specifications B 3 B 4 overload conditions and indicator 3 9 troubleshooting alarm co...

Page 59: ...ent 3 2 system administrator specifying software parameters 4 3 T Taiwanese Notice A 5 technical support vi telephone numbers vi TEST RESET ALARM Button initiating a self test 3 6 silencing an audio a...