Check that the fan is not blocked from rotating by any debris.
If you still experience difficulty, please contact us for assistance. If the fan needs to be replaced, a free
replacement will be sent.
Agitator Handle not turning - Do not forcefully turn the handle!
Check that nothing is under the solids bin to misalign the agitator in the bin and the drive shaft.
Try to rotate the handle in the opposite direction to free it.
Check if blocks of unhydrated coco coir are blocking it. Ensure that the coco coir is fully hydrated by
adding additional water.
Ensure nothing is wrapped around the agitator - if so empty the solids bin and untangle it.
The Solids bin moves when I turn the handle.
Check that there are no small parts or coco coir under the solids bin.
Check that there is nothing stuck between the interface between the solids bin and the drive shaft.
The liquid light is always on and won’t turn off.
Check that the circuit board isn’t damaged. If the circuit board is damaged, disconnect the power and
contact us for a replacement circuit board.
Ensure there is no water or moisture on the circuit board. If drying the circuit board resolves the
problem, the waterproof coating has failed and the board needs to be replaced. Contact us for a
replacement circuit board.
Try reversing the polarity of the 12V power supply. If this resolves the issue with the LED but disables the
fan, contact us for a replacement cable.
The LED liquid indicator light isn’t turning on.
First check that power is being supplied to the indicator light circuit:
●
If the LED is powered by 9V battery:
○
Check the battery is not flat.
●
If the LED is powered by 12V (optional setup):
○
Check that 12V power is being supplied - if the fan is connected it should be running.
○
Try supplying power with a 9V battery. Test it by pinching the spring contacts
together. If this resolves the issue, contact us for a replacement 12V power lead.
July 05, 2022
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