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Troubleshooting
OS requirement
ComproDTV 2.5 has to work on Windows XP / Windows 2000 or above OS.
It’s recommended to www.WindowsUpdate.com website for the Service Pack
update of Microsoft.
Driver Installation
The most common cause of problems with the TV Tuner is incorrect
installation of the TV capture and TV tuner drivers. If you have problems
watching, recording, or timeshifting live TV, please check the status of the
drivers with Device Manager. Please see more information on the product
manual.
No digital broadcast signal
In order to receive digital terrestrial TV
broadcasts, an antenna is crucial. Digital
terrestrial TV broadcast uses about the
same wave frequencies as analog TV (UHF).
It’s recommended to have a fishbone-like
antenna (see figure) on the roof for
reception.
Make sure you position the antenna in the
direction of the TV broadcast base. Adjust the position for the best reception.
Digital terrestrial TV’s determined by government policy. The broadcast bases
will be increased in order to cover the entire country. Please check the related
government website for more information about the strength of digital
terrestrial TV broadcast in your area.
You can check how good the signal is in your location by performing a simple
test. Please plug in the antenna into an analog TV set. Then check if this TV
set can receive a good TV signal. If the picture is not clear, the digital terrestrial
TV broadcast signal is about the same. The difference is when the program
data is not sufficient, you may see a blank screen or the video will be
scrambled.
Note
Digital TV broadcast is different than normal analog TV. You will see no picture
instead of noisy or blurred picture when the signal is too weak. Make sure you
have a good antenna and strong digital TV signal in your location. Or you will
have no TV picture at all.
In order to receive DVB-T MPEG-2 file format, you have to install the Ulead
PhotoExplore on the installation CD for decoding.